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SureCritic / Hyundai Dealer / Tamiami Hyundai / PAUL LOUIS NIEMIEC
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PAUL LOUIS NIEMIEC

Tamiami Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1091 reviews)
69

Reviews of PAUL LOUIS NIEMIEC

DS
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Dale S.
Naples, FL
2018 Hyundai Kona
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and efficient service
Fast , efficient service...be proactive to get everything promised
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 04/28/2021 07:13 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2020 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/27/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
patience required
patience required
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 04/27/2021 04:28 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with
PN
PAUL LOUIS NIEMIEC
HR
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Helen R.
Marco Island, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Exceptional and courteous service.
Excellent courteous service always.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 04/27/2021 04:27 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with
PN
PAUL LOUIS NIEMIEC
MC
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Michael C.
Naples, FL
2017 Hyundai Santa Fe Sport
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/24/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
The service was fine . A little long getting my car back. Cost a little high for just rotation of tires
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 04/27/2021 04:26 AM

Thank you for taking the time to complete our review, I will be calling you shortly to talk about your advisors performance

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with
PN
PAUL LOUIS NIEMIEC
DN
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Dan N.
Naples, FL
2017 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2021
verified customerVerified Customer
Category: Service
oil change for 2017 Santa fe
service department completed oil change .Paul was very helpful .Several times I called and wanted to pick up my card I left messages with office no ne returned my call .I then got a ride in to pick up my car and when I was walking in at 2:45 p m p m Paul was calling to tell me the card was finished .I booked the appointment a 15 days ahead of my appointment .drop off the car Sunday .I left my key and a taped note with instructions in drop box to call when done. None of that happened ,Very poor phone communications from support staff.
Not Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/22/2021
Service Type: Maintenance
Category: Service
Need improvement
Could not get a response on my calls for
My pick up
Not Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 04/26/2021 12:22 PM

I am sorry to hear of your recent service visit. I will be reviewing and call you tomorrow.

Thank you for taking the time to complete our review! 

Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 04/27/2021 01:48 PM

Thank you for taking the time to talk me, please feel free to call me anytime you need anything, my offer still stands if you want to give us one more shot and again i apologize for the experience you had here with us.

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with
PN
PAUL LOUIS NIEMIEC
RF
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Robert F.
Fort Myers, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai Service Review
Completely satisfied with service and professionalism of everyone.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 04/21/2021 05:06 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 333

Employees worked with
PN
PAUL LOUIS NIEMIEC
ML
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Michael L.
Naples, FL
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My Salesperson. Carlos Caraballa is the total reason I'm driving and loving a Hyundai.
Carlos Caraballa is the total reason I'm driving and loving a Hyundai. I came into the dealership just to look and he took such great cae with me I ended up buying a new SUV out the door. Very easy experience.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 04/13/2021 04:48 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
RS
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Rohit S.
Naples, FL
2017 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
verified customerVerified Customer
Category: Service
Great manager.
Chris the manager agreed to rectify my issues.
Recommended
Employees worked with
PN
PAUL LOUIS NIEMIEC
RS
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Rohit S.
Naples, FL
2017 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
verified customerVerified Customer
Category: Service
Great manager.
Chris the manager agreed to rectify my issues.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/04/2021
Service Type: Maintenance
Category: Service
Average.
Explain extra wait time, look at all issues as presented by the customer.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 04/05/2021 05:58 AM

Thank you for taking the time to complete our review, I will be contacting you soon to talk about your advisors performance. Thank you again

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
NF
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Nicholas F.
Bonita Springs, FL
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5 star
I am always satisfied with my service
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/31/2021 02:04 PM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
RF
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Robert F.
Fort Myers, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
I have always been satisfied with the professional sales and service staff at this Hyundai dealership.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/30/2021 06:56 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
DG
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Darlene G.
Sheridan, IL
2021 Hyundai Palisade
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/29/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Will not return to this dealership for service.
Not Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/30/2021 06:56 AM

Thank you for taking the time to complete our review, I'll get back to you soon to talk about your advisors performance.
Thank you again

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
BC
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Beverly C.
Naples, FL
2014 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/26/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not happy
When the car died the 1st time should have had AAA replace battery.
Not Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/27/2021 05:46 AM

Thank you for taking the time to complete our review, I will be contacting you soon

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
JM
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John M.
Naples, FL
2015 Hyundai Veloster
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/19/2021
Service Type: Maintenance
Category: Service
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/19/2021 01:23 PM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
AG
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Arthur G.
Naples, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good job
I will be back
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/19/2021 01:21 PM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
JT
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John T.
Naples, FL
2009 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/17/2021
Service Type: Maintenance
Category: Service
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/19/2021 01:21 PM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 03/20/2021 06:45 AM

Mike

Thank you for taking our call today. We appreciate your understanding and look forward to helping you on your next visit!

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Employees worked with
PN
PAUL LOUIS NIEMIEC
SK
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Stephen K.
Naples, FL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Always helpful
Tamiami Hyundai provides professional service every time I have my vehicle serviced. They always work to handle my service appointment as efficiently and timely as possible.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/15/2021 01:43 PM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
PB
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Peter B.
Naples, FL
2021 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/12/2021
Service Type: Maintenance
Category: Service
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/13/2021 08:39 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
MB
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Marta B.
Naples, FL
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/12/2021
Service Type: Repair
Category: Service
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 03/13/2021 08:38 AM

Thank you for taking the time to complete our review

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
very professional experience
Recommended
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 03/05/2021 01:24 PM

Thank you for taking the time to complete our review! 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Employees worked with
PN
PAUL LOUIS NIEMIEC
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