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SureCritic / Hyundai Dealer / Kelly Hyundai / STEPHEN EBERHARDT
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STEPHEN EBERHARDT

Kelly Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(410 reviews)
86

Reviews of STEPHEN EBERHARDT

Verified Customer
Reading, PA
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
accommodating
Positive customer service. Worked around my l5 min late arrival.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 06/30/2016 04:46 AM

Thank you for the awesome survey!
Thank you also for the nice words too.

We are very thankful for you and your business.

Enjoy the nice weather!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
DV
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Debra V.
Frackville, PA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Excellent
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 06/29/2016 06:56 AM

Wow. Thank you for the survey and the nice words!

We really do appreciate you and your business.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
FT
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Frank T.
Birdsboro, PA
2009 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Reliable
Fast quality service, friendly staff, reasonable dealer service prices
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 06/29/2016 06:55 AM

Thank you for the great survey and the nice comment.

We value you and your business greatly.

Enjoy the beautiful weather!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
KD
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Kristen D.
Oley, PA
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always very helpful and friendly
Staff and management always friendly and warm!
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 06/27/2016 05:24 AM

Thank you for the survey and the kind words!

We are grateful for you and your business.

Have a wonderful week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
NB
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Norman B.
Hamburg, PA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
every one is polite and helpful
Yes
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 06/27/2016 05:17 AM

Thank you for the great survey!
Thank you for the nice words too.

We are grateful for you and your business.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
RN
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Ruth N.
Cressona, PA
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly service
The staff at Freedom Hyundai are very friendly and helpful.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 06/27/2016 05:13 AM

Thank you for the awesome survey!

We value you and your business!
I know you come from a distance, but please let me know what we can do to keep you coming in even for maintenance.
We will do what we can.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
MT
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Mary T.
Orwigsburg, PA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
professional, courteous, honest
A+ experience
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 06/21/2016 04:27 AM

Thank you for the awesome survey!

We are grateful for your business.

Have a great day!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
EP
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Eugene P.
Shoemakersville, PA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great customer service
Service is great, fulfilled my needs and did the work correctly.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 06/15/2016 04:48 AM

Thank you for the kind words.
It is truly our pleasure to serve.

Have a great day!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
CK
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Charlaine K.
Mcadoo, PA
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Even though I drive quite a distance for service they always treat me good
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 06/11/2016 10:16 AM

Thank you for the nice comment.
We appreciate that you come from a distance to service with us.

We value you and your business greatly.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
RR
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Rosanne R.
Reading, PA
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Convenient and Friendly
Tried the pick up service for the first time. Really liked the convenience. Staff is friendly and informative.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 06/09/2016 05:35 AM

Thank you for the kind words and the awesome survey!

We appreciate you and your business greatly!

Have a great day!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Commitment to service
all personnel were friendly, positive, upbeat and displayed genuine interest in making my visit there a pleasant one.
the waiting area is disappointingly spartan and drab. compares poorly against the Toyota dealer next door.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 06/09/2016 05:29 AM

Thank you for the great survey!

Thank you for the kind words.
I agree. We are currently working on ideas to "spruce up" our waiting area.

We value you aned your business greatly!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Lenhartsville, PA
2015 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fantastic service
Always great service fantastic people with positive attitudes
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 06/09/2016 04:44 AM

Thank for the great survey and the kind words.

We value you and your business greatly!

Have a great day!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
RS
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Robert S.
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Xxx
Xxx
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 06/03/2016 06:07 AM

Thank you for the great survey!

We appreciate it tremendously.
We are grateful for you and your business!

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
RC
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Robert C.
Mount Penn, PA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil change
Treated very well! Went for an oil change and they discovered we were due for inspection, completed everything quickly and even gave us a rental to run some errands!
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 06/02/2016 04:00 AM

Thank you for the great survey & the kind sentiments!

We value you and your business greatly.

Have a great summer!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
NS
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Nancy S.
Orwigsburg, PA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful personal treatment
See above
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 06/02/2016 03:54 AM

Thank you very much for the kind words and the great survey!

It really is our pleasure to serve.
Your service with us is greatly appreciated.

Have a great summer!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
FM
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FRANCISCO M.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great atmosphere.
Great customer service,very clean business,friendly friends.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 06/01/2016 07:02 AM

Thank you for kind words and the great survey!

We are grateful for you and your business!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
NB
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Nancy B.
Reading, PA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing staff!
Everyone is incredibly friendly and cooperative. The waiting area is comfortable and well stocked with goodies and reading material.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 06/01/2016 06:50 AM

Thank you for the awesome survey and very kind words!

It really is our pleasure to have you and your business.

Have a fantastic day!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
DY
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Donna Y.
Blandon, PA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timeliness
Maintainance done in a timely manner
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 05/31/2016 03:58 AM

Thank you for the awesome survey!

We appreciate you and your business!

Hope you had a great Holiday weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Kutztown, PA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service.
These guys (and girls) are on their A game. Thanks for another great experience
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 05/26/2016 03:59 AM

Thank you for the great survey and the kind words.

We value you and your business greatly!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Hamburg, PA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Car was isn't so great. Oil change is to expensive
Yes
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 05/16/2016 05:42 AM

Thank you for the 5 star survey!

We are grateful for you and your business!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2415
Employees worked with
SE
STEPHEN EBERHARDT
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