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SureCritic / Hyundai Dealer / Temecula Hyundai / STEVE ENRIQUEZ
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STEVE ENRIQUEZ

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(661 reviews)
81

Reviews of STEVE ENRIQUEZ

KE
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Khaled E.
Murrieta, CA
2017 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
verified customer Verified Customer
10
Category: Service
Very pleasant and easy
I purchased two vehicles from Temecula Hyundai and i couldn't be happier with the overall professionalism and courtesy the staff provides. Even on a rare occasion when something go wrong, the service department is quick with a fix with a very positive attitude. I trust the staff at Temecula Hyundai with my family vehicles because I know they'l do an exemplary job.
Employees worked with
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STEVE ENRIQUEZ
BF
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Branden F.
Fallbrook, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
Had to get a new clutch on my Elantra which was covered under warranty .. my car was returned 4 days earlier then expected .. great service!
PEYTON E K. from Temecula Hyundai responded on 10/12/2021 02:20 PM

Hi Branden!

Thank you so much for filling out our survey! We greatly appreciate your feedback and are glad that Steve and the rest of our service crew provided you with fast, friendly, efficient service while we replaced the clutch on your 2017 Elantra. We thank you for being a loyal member of the Temecula Hyundai Family, and look forward to servicing all your vehicle's needs in the future.

Best,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Employees worked with
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STEVE ENRIQUEZ
RS
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Richard S.
Menifee, CA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2021
Service Type: Maintenance
verified customer Verified Customer
5
Category: Service
Na
Na
PEYTON E K. from Temecula Hyundai responded on 10/11/2021 09:26 AM

Good Morning Richard,

I'd like to personally thank you for filling out our survey regarding your recent visit with your 2015 Hyundai Genesis. We greatly appreciate your feedback, as it is integral in helping us grow and improve. We strive to give every customer genuine 5-Star Customer Service, from our service entrance to our waiting area, ever time. It is indicative that in some of those aspects, we failed to do that during your most recent visit with us. Please feel free to reach out to me directly with any more information that you can provide about your visit, at your earliest convenience. I'd love the opportunity to make this right for the next time you visit us, as well as all of our loyal guests.

I may be reached by phone at (951) 699 - 6807, or by email at pkatz@temeculahyundai.com.

Again, we appreciate your business and are grateful for any insight you can provide.

Regards, 

Peyton Katz
BDC Agent, Temecula Hyundai Service

Employees worked with
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STEVE ENRIQUEZ
KJ
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Karen J.
Murrieta, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Fast and friendly service
Great service, fast and efficient, staff friendly and very helpful !
PEYTON E K. from Temecula Hyundai responded on 10/07/2021 10:27 AM

Good Morning!

Thank you for taking the time to fill out our survey regarding your recent visit with your 2013 Hyundai Elantra. It is our goal to provide fast, friendly, efficient service to every customer, every time, and to treat each of our loyal guests as if they are a part of our own family. We are ecstatic to hear that Steve and the rest of our service team provided you with this 5-Star Customer Service!

Thank you again for being a part of the Temecula Hyundai Family. We look forward to servicing your vehicles in the future!

Peyton Katz
BDC Agent, Temecula Hyundai Service 

Employees worked with
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STEVE ENRIQUEZ
NC
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Norm C.
Hemet, CA
2019 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2021
verified customer Verified Customer
10
Category: Service
Service issues have been resolved.
We had a few service issues involving amount of time spent in the dealership and a grease stain left on the passenger seat. Both issues have been taken care of very satisfactorily from my point of view. Thank you for resolving my issues. Look forward to my next visit!
Employees worked with
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STEVE ENRIQUEZ
KJ
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Karen J.
Murrieta, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Fast and friendly service
I was on my way to work and started getting a strange noise from my engine and vibrating , the check engine light came on, I went straight to Temecula Hyundai , no appointment , I just showed up , my service advisor Steve Enriquez took great care of me and solved the issue before the end of day ! I always like to take my car there for my service and maintenance , as I always get excellent customer service.
CARLOS V., Service Manager from Temecula Hyundai responded on 09/29/2021 12:26 PM

Thank you for the great 5 star review. We appreciate you taking the time to fill out the survey. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
RG
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Ruben G.
Hemet, CA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent vehicles waiting for the new electric cars like the prophecy
Well hope this recall don't become a bigger problem in the future as for now all is excellent
CARLOS V., Service Manager from Temecula Hyundai responded on 09/15/2021 03:41 PM

Thank you for the great 5 star review. We appreciate you coming in to have your vehicle serviced with us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
Verified Customer
Escondido, CA
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Another Great Experience
Great overall experience. I will continue to bring my vehicle to Hyundai of Temecula. Great staff!
CARLOS V., Service Manager from Temecula Hyundai responded on 08/27/2021 11:25 AM

Thank you for the great 5 star review. Hope you have a great day. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
TM
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Tommy M.
Menifee, CA
2019 Hyundai Kona Ev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
They are very good on the service and very friendly with the customer thank you for your service me
#1 Customer service
CARLOS V., Service Manager from Temecula Hyundai responded on 08/23/2021 09:12 AM

Thank you for the outstanding 5 star review. We appreciate you taking the time out of your day to give us a great 5 star review. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
Verified Customer
Menifee, CA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
Great service
CARLOS V., Service Manager from Temecula Hyundai responded on 08/16/2021 08:42 AM

Thank you for taking the time to fill put our survey. We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
AE
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Anthony E.
Escondido, CA
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Once again great experience!
I highly recommend the service department at Temecula Hyundai they always do a great job
CARLOS V., Service Manager from Temecula Hyundai responded on 08/16/2021 08:37 AM

Thank you for taking the time to fill put our survey. We appreciate you as a customer of Temecula Hyundai. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
PC
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Paula C.
Temecula, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellence in Service
Steve Enriquez takes excellence care of his customers. I will always go to Temecula Hyundai for my service.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 08/05/2021 09:10 AM

Thank you for the great 5 star review. Hope you have a great day. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
JN
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John N.
Temecula, CA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Weather strip replacement
Service center took care of the broken weather strip that was missed during the purchase of my car.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/20/2021 10:42 AM

Thank you for filling out our survey with a great 5 star review. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
JC
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Jeff C.
Temecula, CA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly, top notch service
Friendly, efficient service. Valet was fantastic and a real time saver. Service tech kept us updated and vehicle was ready earlier than expected.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/20/2021 10:41 AM

Thank you for filling out our survey with a great 5 star review. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
SY
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Stanley Y.
Murrieta, CA
2017 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Outstanding service and consistency to customer service is Jey
Steve Enriquez, is the reason why I am completing this review because he has always been consistent with the service he has provided me since I purchased my vehicle back in 2017! He always greets me with a smile and always shows empathy and concern whenever it comes to dealing with my vehicle! If more people could experience his quality service and expertise, more people would purchase your vehicle!! He is the subject matter expert in his field!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/20/2021 10:41 AM

Thank you for filling out our survey with a great 5 star review. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
MP
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Malissa P.
Menifee, CA
2016 Hyundai Sonata Plugin Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best customer service ever!
The gentleman and ladies in the service department are always accommodating my crazy schedule and I’m so thankful.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/07/2021 02:25 PM

Thank you for the great 5 star rating. We appreciate the time taken to fill out the survey. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
KS
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Kristy S.
Murrieta, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service department
Steve is always great!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 07/07/2021 02:25 PM

Thank you for the great 5 star rating. We appreciate the time taken to fill out the survey. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
San Marcos, CA
2017 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
verified customer Verified Customer
Category: Service
All star in service.
Steve in Service was professional, brought the problem yo my attention to me early and gave me a quick estimate for troubleshooting. As it turns out I went on a few test drives and found a great hybrid. I had such a great connection with Steve that I will bring my car back for return business on my 2022!
Thanks for reaching out, you are one of Hyundai’s shining stars.
I’d also like to commend Richard D. for his professionalism and courtesy. He made me a return customer at Hyundai Temecula.
Recommended
Employees worked with
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STEVE ENRIQUEZ
CG
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Cheryl G.
Menifee, CA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exceptional Service
Exceptional service to say the least. I came for service maintenance. The very kind young lady
check me and nice young man at the front desk complete my paperwork. I was planning on waiting my car. The service was finish in impeccable time. I would definitely come here for regular maintenance and just for the great customer service they provide. Thank you!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/14/2021 04:36 PM

Thank you for the great  5 star review. We appreciate you coming in to see us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
WB
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Wayne B.
Murrieta, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
they do what they advertise especioally well
am extremely [leased with every aspect of my dealing with temecula hyundi
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 06/14/2021 04:34 PM

Thank you for the great  5 star review. We appreciate you coming in to see us. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
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