Business Solutions
SureCritic / Hyundai Dealer / Temecula Hyundai / STEVE ENRIQUEZ
avatar

STEVE ENRIQUEZ

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(661 reviews)
81

Reviews of STEVE ENRIQUEZ

AP
gravatar
Ajay P.
San Marcos, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
AJ patel
I have know Steve since he was a manager at Escondido Hyundai, since he left ,I followed him to Temecula Hyundai. Steve is always been above and beyond not only with me but with all customers.
Recommended
STEVE J E. from Temecula Hyundai responded on 12/29/2017 08:06 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
MJ
gravatar
Michael J.
Menifee, CA
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Steve was great. Listened to the problem and recommended service. Very satisfied.
Recommended
STEVE J E. from Temecula Hyundai responded on 12/26/2017 01:32 PM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
JH
gravatar
James H.
Temecula, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Customer
Steve E. was very accommodating.
Recommended
STEVE J E. from Temecula Hyundai responded on 12/26/2017 01:33 PM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
CE
gravatar
Carol E.
Temecula, CA
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/26/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Its acceptable
I love my car. I deal with its service. I would definitely recommend the car. The service is acceptable. It’s nothing special.
Recommended
STEVE J E. from Temecula Hyundai responded on 12/29/2017 08:07 AM

Thank you for your review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
It’s close for me and everyone in the service dept. is very friendly yet professional.
Always take/make time with the customers recurring or new ones.
Recommended
STEVE J E. from Temecula Hyundai responded on 12/26/2017 01:34 PM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
TB
gravatar
Tanya B.
Murrieta, CA
2011 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/25/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Great Service
Recommended
STEVE J E. from Temecula Hyundai responded on 12/26/2017 01:32 PM

Thank you for your review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
JC
gravatar
Jane C.
San Marcos, CA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service!
I followed Steve Enriquez here and decided that it was definitely worth driving a little to save a lot.
Recommended
STEVE J E. from Temecula Hyundai responded on 12/26/2017 01:31 PM

Thank you Jane for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
San Diego, CA
2017 Hyundai Ioniq Hybr
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/24/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Still Waiting
The communication was terrible.
Not Recommended
STEVE J E. from Temecula Hyundai responded on 12/26/2017 02:08 PM

Thank you for your feedback I apologize any misunderstandings from what I informed your husband when he brought in your vehicle.  We had discussed the part was going to be several days out until the part would be available which would land around  time and he stated you were going to be off work  and not driving to Temecula due to being  on vacation for the following 2 weeks and would not be available to bring in the vehicle till after the 1st of the year. We then spoke it was ok to drive and  that you could bring in the vehicle early in the morning and we could shuttle you to work so he would not have to drive up to Temecula  to get your car from work and bring it in. 

I check on the part this morning and unfortunately the part that showed it was available at Hyundai was not and is now on back order I apologize for the inconvenience as soon as the part arrives we will reach out to you to set up an appointment. 

Employees worked with
avatar
STEVE ENRIQUEZ
JK
gravatar
Juliet K.
Murrieta, CA
2013 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/23/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
SOnota RECall
There are not much to say, the recall for seat belt only takes 2 second to add in the sticker.
Recommended
STEVE J E. from Temecula Hyundai responded on 12/26/2017 01:31 PM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
GS
gravatar
Gerald S.
Murrieta, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Timely service
I made my appt be email and waited for my car while it was serviced. Everything went well with a very friendly and obliging service staff
Not Recommended
STEVE J E. from Temecula Hyundai responded on 12/26/2017 01:30 PM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
JS
gravatar
Jill S.
Porterville, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Have to have work done? Do it here!
I took my car in for it's 60,000 mile service. It's a lot of work and a pretty big price tag. Steve broke down everything that would be done. When he called and said that I needed new front brakes, he wasn't really telling me anything I didn't already know. After thinking about it over night, I called the next morning and asked if I could get it done that day. He said "we will make that happen", and they did. I feel better having an authorized dealer do my car maintenance. She is going to have to last me another 5 years. It's been a great first 5 years with Temecula Hyundai.
Recommended
STEVE J E. from Temecula Hyundai responded on 12/21/2017 10:58 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
AD
gravatar
Alan D.
Lake Elsinore, CA
2017 Hyundai Sonata Hyb
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/19/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Boo
See remarks already stated
Not Recommended
STEVE J E. from Temecula Hyundai responded on 12/22/2017 06:28 PM

Thank you for your feedback, please give me a call so we can discuss your recent service visit. I left you a voicemail please call me at 951-699-8974  I look forward to speaking with you. 

Steve Enriquez
Temecula Hyundai

Employees worked with
avatar
STEVE ENRIQUEZ
PD
gravatar
Patrica D.
Sun City, CA
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Smog Testing
I want to personally thank Steve Enriquez for his exceptional service provided at my visit Dec. 15th. It was a trying experience because of the special Drive Cycle needed for my 2010 Genesis. Thank You so much for the help in understanding this complicated process.
Recommended
STEVE J E. from Temecula Hyundai responded on 12/21/2017 07:33 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Escondido, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service
I go to this Hyundai Becouse I have a service contract with them. The service has been good up to this point. They don't really do walk ins but if you make an appointment then its all good.
Not Recommended
STEVE J E. from Temecula Hyundai responded on 12/19/2017 11:45 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
EE
gravatar
Ellie E.
Murrieta, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Never disappointed
I have never been disappointed by the service dept. Everyone is courteous and helpful.
Recommended
STEVE J E. from Temecula Hyundai responded on 12/19/2017 11:46 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
KJ
gravatar
Kelly J.
Anza, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service call
Maint. service on time, fast, always pleased!
Recommended
STEVE J E. from Temecula Hyundai responded on 12/19/2017 11:47 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
MB
gravatar
Maria B.
Murrieta, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Visit
Temecula Service Dept staff were all very friendly. The service was quick and everything was explained to me in a clear manner. Thank you!!
Recommended
STEVE J E. from Temecula Hyundai responded on 12/19/2017 11:48 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2010 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/14/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Gets the job done
Good, straight to the point place to go to get your Hyundai serviced
Recommended
STEVE J E. from Temecula Hyundai responded on 12/19/2017 11:48 AM

Thank you for your feedback. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
San Diego, CA
2009 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/14/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Nice facility...Salespeople hustling a pain. Lots of time waiting. Courteous people
Ok service b
Recommended
STEVE J E. from Temecula Hyundai responded on 12/19/2017 11:50 AM

Thank you for your review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
TI
gravatar
Timothy I.
Menifee, CA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Your staff was able to complete my scheduled maintenance in less time than predicted. Very pleased!
Recommended
STEVE J E. from Temecula Hyundai responded on 12/21/2017 07:31 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.