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SureCritic / Hyundai Dealer / Temecula Hyundai / STEVE ENRIQUEZ
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STEVE ENRIQUEZ

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(661 reviews)
81

Reviews of STEVE ENRIQUEZ

SB
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Sabrina B.
Lake Elsinore, CA
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/19/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change review
Great service only compliant was wait time!
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/20/2018 07:40 AM

I wanted to thank you for your last visit. We do greatly appreciate your business and I will be having a conversation with my team on the time it took. We hope to see you for your next service. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
DL
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Delmar L.
Temecula, CA
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Love the Sunday service option
I was able to get an appointment within four days of calling and had a choice of either Saturday or Sunday. I used the Sunday service due to the discount. The oil change and tire rotation took less than an hour. Definitely better service than Paradise Chevrolet, appointment availability, customer service, and time it took.
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:51 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
JM
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Jeffrey M.
Murrieta, CA
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Needs Improvement
Customer Service from my advisor was great. The whole department has changed recently and the vibe is not the same. They charge you to check for warranty issues.
Not Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:51 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
DH
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Doug H.
Temecula, CA
2014 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Its personnel
Loved my Service Rep!!!
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:53 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
JS
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James S.
Warner Springs, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Courtesy and Promptness
The stadd were most friendly, courteous and efficient.
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:53 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
ES
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Ellen S.
Lake Elsinore, CA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
I love my Hyundai Veloster!
I moved to the boonies. I was closer to Hemet Hyundai. I went, they were nice. The service writer asked me to give him a good review. The next time I called he was rude. Temecula took me back. Steve was wonderful. You are far from me. But I'll never take the Veloster anywhere else again. Just one thing, the tow service was not free, and they didn't bring a flatbed. They destroyed my rear tire. I will only use AAA from now on. Thank God I had the tire insurance. The car runs great,and looks like new. It was happy to be home.
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:53 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
KD
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Kristian D.
Temecula, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Customer service
Outstanding customer service
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:53 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
New Sunday Service
First day of Sunday Service, a little rough, but as usual the service was excellent with good value.
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:54 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2017 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/10/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil Change
I came in for an oil change and asked specifically for my tire pressure to be checked and windshield fluid to be filled. When I got in my car I noticed the tire pressure had not been checked so, I had to drive back to the dealership to have it done. Also, when I got home I noticed the wiper fluid was not filled. I am disappointed that these items were overlooked (even though my service paper said they had been completed). From my understanding they were short staffed that day so, I understand but I left my car there overnight which was plenty of time to make sure the vehicle was serviced properly. Great friendly staff, just wish they had done a better job and completing everything they promised.
Recommended
CARLOS V., Service Manager from Temecula Hyundai responded on 01/10/2018 11:02 AM

I would like to start off by apologizing for the inconvenience on your last visit. It is not normal practice for us to leave tire pressure unchecked and also washer fluid. I have spoken to the employees that worked on that day and have taken proper actions. Please contact me when you get a change as I would like to go over a few items. Thanks so much for your time and I am looking forward for your phone call.  






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
JH
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James H.
Lake Elsinore, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always great
Steve Enriquez and all the folks at Hyundai were great and helpful to insure I was taken care of in a professional manner
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:54 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Very friendly service
Took my car in to get it serviced as I noticed there was an oil leak. When I arrived to Temecula Hyundai I was greeted in a friendly manner. The sales staff was also very friendly as they made conversation with me while I waited. Although we did not find what was the cause of the leakage, the service department told me that they put a dye in the oil to see where the leak was coming from and to take it in the next time I do an oil change. Very friendly service.
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:54 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
I’m very happy with the service. They even cleaned my car.
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:55 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
TW
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Torie W.
Lake Elsinore, CA
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Great Service!!!!
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:55 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
CG
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Carmen G.
Pala, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Customer Service
Nice and personable reps
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:55 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
YT
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Yvonne T.
Murrieta, CA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Yvonne
Every time I have had my vehicle service it has been a good expeience.
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:55 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
CW
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Carey W.
Temecula, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Very pleased
Very happy with my service and a huge shout out to Justin for taking the time to make sure he found out the issue with my car I was having was taken care of.
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:56 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
avatar
STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
I really appreciated how quickly they diagnosed the issue and took care of it. I also REALLY appreciated the car wash! Our other car is a Honda and the dealership has never done washed our car after a service. Thank you!
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:56 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
JD
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Jeffrey D.
Temecula, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent
Very professional.
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:56 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
JC
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Janet C.
Sun City, CA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Feedback
Great Service
Recommended
STEVE J E. from Temecula Hyundai responded on 01/22/2018 07:57 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
AN
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Amity N.
Murrieta, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Steve is the Best!
Service was completed in less than the time stated. Thank you for being so efficient!
Recommended
STEVE J E. from Temecula Hyundai responded on 12/29/2017 08:06 AM

Thank you for the 5 star review. It was a pleasure to assist you with your vehicles service needs. I look forward to seeing you on your next service.


Steve Enriquez
Temecula Hyundai
Senriquez@temeculahyundai.com

Employees worked with
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STEVE ENRIQUEZ
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