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SureCritic / Hyundai Dealer / Lakeland Hyundai / Samantha Giddens
SG

Samantha Giddens

Lakeland Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1172 reviews)
75

Reviews of Samantha Giddens

SL
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Shelia L.
Lakeland, FL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
The service manager is awesome. I have always been treated well and they care about me and my vehicle.
Recommended
Employees worked with
SG
Samantha Giddens
MC
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Marco C.
Dundee, FL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Maintenance Service
Outstanding customer service given by professional people.
Recommended
Employees worked with
SG
Samantha Giddens
FE
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Flora E.
Lakeland, FL
2020 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Pleased customer
Always treated with respect when I visit.
Recommended
Employees worked with
SG
Samantha Giddens
WM
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Wade M.
Plant City, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service review
Great service & courteous staff !
Recommended
Employees worked with
SG
Samantha Giddens
Verified Customer
Valrico, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Happy customer
Very clean and customer service outstanding
Recommended
Employees worked with
SG
Samantha Giddens
AO
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Abayomi O.
Lakeland, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai or Nothing
My Hyundai Santa Fe has been awesome, speed and quick take off is awesome, roomy and elegance I love my Hyundai Santa Fe
Recommended
Employees worked with
SG
Samantha Giddens
SA
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Sharon A.
Plant City, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Honest upfront
Been coming here for several years . Friendly staff nice waiting area. Fair prices
Recommended
Employees worked with
SG
Samantha Giddens
WL
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Wesley L.
Lakeland, FL
2017 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2021
verified customer Verified Customer
Category: Service
Great maintenance team
So appreciative of the call back to resolve my question. This team at lakeland hyundai is great! Always take great care of me and my vehicle. Wonderful service team.
Recommended
Employees worked with
SG
Samantha Giddens
Verified Customer
Lakeland, FL
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
excellent service
service personnel outstanding
Recommended
Employees worked with
SG
Samantha Giddens
LJ
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Larry J.
Auburndale, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service was exceptional
Great service!
Recommended
Employees worked with
SG
Samantha Giddens
DQ
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Debra Q.
Lakeland, FL
2013 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
verified customer Verified Customer
Category: Service
Thanks
Thanks
Recommended
Employees worked with
SG
Samantha Giddens
MD
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Michael D.
Lakeland, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change and Trans flush
Thanks, Always a great job
Recommended
Employees worked with
SG
Samantha Giddens
Verified Customer
Lakeland, FL
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome Dealership
I have always had exceptional service when I've had to bring my car in. Thank you!!
Recommended
Employees worked with
SG
Samantha Giddens
PC
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Peter C.
Auburndale, FL
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Everything and everyone was very helpful
Very happy with my experience
Recommended
Employees worked with
SG
Samantha Giddens
KP
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Keld P.
Plant City, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service team
Rae got me in and out quickly with a nail in my tire. Was a crazy busy day when pulled in. Well done
Recommended
Employees worked with
SG
Samantha Giddens
BD
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Billy D.
Lakeland, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service department
Although it was very busy upon dropping off my car it was finished with in an hour.
Recommended
Employees worked with
SG
Samantha Giddens
PG
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Paul G.
Davenport, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Absolutely no pressure!
They don't try to upsell you on repairs you didn't ask for. Car finished on time and exterior washed.

Coffee and snacks provided and hot food available for purchase.
Recommended
Employees worked with
SG
Samantha Giddens
BN
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Brenda N.
Valrico, FL
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Love Lakeland Hyundai
Been dealing with them since 2013. Have purchased two cars and two SUV’s from them. Never a problem with sales or service. We moved and I’m 80 miles away and I still have our cars service at Lakeland.
Recommended
Employees worked with
SG
Samantha Giddens
Verified Customer
Mulberry, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service and Repair
Great performance and service. Great personnel.
Recommended
Employees worked with
SG
Samantha Giddens
YK
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Yong-Wu K.
Lakeland, FL
2020 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2021
verified customer Verified Customer
Category: Service
Excellent Service by Lakeland Hyundai
I was quite surprised by the call of Heidi who mentioned about possible elimination of windy noises of my 2020 Palisade. I have been bothered by these noises since I bought it at Orlando. She did excellent job of coordinating with her staff and an expert on noise control. This kind of services is beyond the duty of a normal Hyundai service person. In addition, she volunteered to wash my car. Over all I am impressed with Lakeland Hyundai services.
Recommended
Employees worked with
SG
Samantha Giddens
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