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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / STEVE RISLEY
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STEVE RISLEY

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(603 reviews)
88

Reviews of STEVE RISLEY

GL
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George L.
Hernando, FL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place
From my initial purchase of my 2010 Santa Fe to the numerous service visits, both in warranty and out, every experience pleasurable. This time was no exception! No high pressure, no trying to "over sell", each time was handled with dignity. Thanks, Geo
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/22/2016 02:11 PM

 Thank you for taking the time to share your service experiences with us Mr. Laminack. We understand you drive quite a few hours just to service with us and appreciate your loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
RL
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Robert L.
Saint Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Location
It is where I bought my car and I gtruct their work and it is convenient
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/22/2016 07:40 AM

 Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
GD
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Gonzalo D.
Saint Augustine, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My car was serviced in less than the time they had anticipated. I was in and out quickly and was able to easily get my appointment to have car services.
Car was serviced efficiently and quickly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/22/2016 07:05 AM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
SR
STEVE RISLEY
RB
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Robert B.
Jacksonville, FL
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
IN A WORD-PROFESSIONAL!!!!
THE BEST
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/19/2016 02:35 PM

 Thank you for sharing your kind words with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
SS
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Scott S.
Palm Coast, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super fast
Great car
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/19/2016 02:32 PM

We thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
Verified Customer
Palm Coast, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They make it so convenient and everyone is so pleasant.
Recommend them highly.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/19/2016 05:37 AM

We thank you for taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
LS
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Leslie S.
Saint Augustine, FL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service area clean & can keep you entertained with TV & magazines
Yes I would recommend to anyone
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/19/2016 05:35 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
JP
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JIMMIE P.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service
Great personal
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/19/2016 05:30 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
LD
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Leonard D.
St. Augustine, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Leonard De Baun
Everything was Super
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/10/2016 02:37 PM

We appreciate your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
BZ
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BRUNO Z.
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
What a pleasant surprise
First time customer, this was great service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/14/2016 08:30 AM

Thank you for your kind words and welcome to the Hyundai of St Augustine family.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
SR
STEVE RISLEY
CW
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Chester W.
St. Augustine, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Close to home friendly service
Been using there service for all my cars with no complaints just the best way to go for me
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/09/2016 06:12 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
Verified Customer
Palm Coast, FL
2016 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2016
verified customerVerified Customer
Category: Service
Satisfactoty
I was contacted about my experience, explained that they will do what ever they can to make it right.
Recommended
Employees worked with
SR
STEVE RISLEY
RS
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Roger S.
Saint Augustine, FL
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They CARE
Even without an appointment they fit me in and were able to fix my leaking tire.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/08/2016 07:06 AM

Thank you for your kind words and continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
SR
STEVE RISLEY
RL
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Ronnie L.
St. Augustine, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Hyundai of St Augustie service department personnel are friendly, professional people. We always have good service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/08/2016 07:03 AM

Thank you for your kind words sharing your service experiences with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
KK
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Kenneth K.
Jacksonville, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and Attentive
Employees are considerate of what your needs are and communicat3 their finding in simple terms. They try to assist in various ways to make your visit informative, comfortable and quick. No pressures to perform or purchase anything additional!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/05/2016 12:13 PM

We appreciate you taking the time to share your service experience with us and your continued loyalty to Hyundai of St. Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
RY
ROGER YOUNG
SR
STEVE RISLEY
Verified Customer
Palm Coast, FL
2016 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2016
verified customerVerified Customer
Category: Service
Satisfactoty
I was contacted about my experience, explained that they will do what ever they can to make it right.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/04/2016
Service Type: Maintenance
Category: Service
Unsatisfactory
2 hours for an oil change, and now have stains on my seat.
Not Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/05/2016 02:27 PM

Our sincere apologies for the amount of time it took for your service and the smudges on your seat. We appreciate you bringing this to our attention so we may correct this going forward. Your patience and understanding in getting this matter corrected for you is greatly appreciated. Please don't hesitate to contact me personally whenever I may be of assistance.

Best Regards,
Danny Perez
Service Consultant
Hyundai of St Augustine

Employees worked with
SR
STEVE RISLEY
JM
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Jimmy M.
Ponte Vedra Beach, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
1st Oil Change
Quick and friendly service.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/03/2016 12:51 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
SR
STEVE RISLEY
AD
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Antonio D.
Saint Augustine, FL
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional, Customer - centered , and experienced staff make it a chore a pleasure!
We came in for our scheduled car maintenance, fully prepared to endure the experience. We were pleasantly surprised at the pleasant and truly inspiring experience! The staff is so attentive and informative and kind that we look forward to a long relationship with this team.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/03/2016 06:13 AM

Thank you for taking the time to share your kind words describing your service experience with us. Our service team enjoys hearing how we are doing.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
SR
STEVE RISLEY
Verified Customer
Lake City, FL
2012 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good expeeience
The building is clean, staff is friendly and most are willing to help you with what is needed.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/02/2016 05:16 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
SR
STEVE RISLEY
EK
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ELLEN K.
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great place great people
Quick to do service great sales people
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/01/2016 02:39 PM

Thank you for sharing your service experiences with us and for your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
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