TJ

Tyler Jorgensen

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1051 reviews)
73

GM
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GALE M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
verified customerVerified Customer
Category: Service
Efficient as always
Greeted warmly as always by Tyler, service was preformed quickly, under an hour for lube and tire rotation.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/25/2021 10:44 AM

Gale, thank you for the 5 star review! We're so glad that Tyler was able to take care of your vehicle in a friendly and timely manner! It is always a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

LC
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LESLIE C.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2021
verified customerVerified Customer
Category: Service
Always very prompt and courtious.
Arrived on time and was met by one of the service attendance. checking in a breeze and the waiting are always clean and neat. The coffee always very good. Had a chance to meet Mike White, a very pleasant person, Hope to see him again in the future. Have always had a good experience while having my car serviced here. Thanks.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/25/2021 10:44 AM

Leslie, thank you for the 5 star review! We're so glad that you had such a pleasant and timely experience! Mike loves meeting our customers and you're always welcome to stop by and say hello! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2021
verified customerVerified Customer
Category: Service
They have there staff are friendly and polite and also make you feel comfortable
I have my oil changed and rotated my tires and checked on everything and the service was good but there was only one thing wrong they forgot to put my sticker on my window and also my milage didn't show up on my dashboard because it's not marking my milage. I would like them to fix it because don't know how to repair it and also put my sticker so I can find out when it the next service is due
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/25/2021 10:41 AM

Anonymous, thank you for bringing this to our attention. If you reply to this email with your name and mailing address, I would be more than happy to mail you a sticker with the correct mileage and timeline for you. Thank you!

Employees worked with

CR
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CHARLES R.
Worley, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2021
verified customerVerified Customer
Category: Service
Explorer routine service
Nice job! Prompt service.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/25/2021 10:39 AM

Charles, thank you for the excellent review! We're so glad that your Explorer was well taken care of with prompt service as well! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

LH
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LISA H.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2021
verified customerVerified Customer
Category: Service
Oil Change
Great experience with regular maintenance.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/25/2021 10:38 AM

Lisa, thank you for the great review! We're so glad that your oil change experience was smooth and seamless! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

JH
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JOHN H.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2021
verified customerVerified Customer
Category: Service
Excellent and very professional service.
The service was great
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/18/2021 03:53 PM

John, thank you for the excellent review! We're so glad that you had a great service experience with us! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

JE
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JOHN E.
Post Falls, ID
Ford F250
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/17/2021
verified customerVerified Customer
Category: Service
Oil Change
My wife and I brought our New F-250 Lariat in to have our oil changed, tires rotated and the DEF topped off. When we got our truck back we noticed that when the tech poured in the DEF it ran down the side of the truck and looked like it almost crystallized onto the paint. We felt the tech should have wiped it off. Other than that the service was great.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/18/2021 03:52 PM

John, thank you for the kind review. Thank you for letting us know about your DEF issue. We can't fix anything that we don't know is wrong, and we will be sure to have a discussion with our team regarding this. Thank you for your understanding. We look forward to serving you again in the future!

Employees worked with

HG
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HOLLY G.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2021
verified customerVerified Customer
Category: Service
I feel they always have your best interest in store.
I came in today for a routine service and while I was still in the waiting room, Tyler came in and informed me that I had a recall on my vehicle. I had not yet received the notification that a recall was issued and was then informed that the parts were available and they could get this done today. I gave the okay and all came out well.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/18/2021 03:49 PM

Holly, thank you for the 5 star review. We're so glad that you had a pleasant experience and that we were able to take care of your recall as soon as we could! We'll pass along your kind words to Tyler! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

KK
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KENT K.
Hayden Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2021
verified customerVerified Customer
Category: Service
Transit Van Service
Efficient, on time, knowledgeable. Thanks!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/17/2021 01:54 PM

Kent, thank you for the 5 star review! We're so glad that your Transit service was fast, smooth and pleasant! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2021
verified customerVerified Customer
Category: Service
Speedy, friendly, professional, service
Even with the current COVID -19 situation, safeguarding everyone’s health, is at the top of their list.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/15/2021 01:15 PM

Anonymous, thank you for the kind review! We're so glad that your service experience was so pleasant! Keeping our customers, employees and our community safe is of the highest importance for us! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

KS
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KENNETH S.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2021
verified customerVerified Customer
Category: Service
Terific
Appreciated the care given us by Tyler Jorgensen. He directed us to the brand/type tire that satisfied our need. The price was a surprise as we expected mush cost much higher. Albeit we waited for 2 hours for services to be rendered, we did not mind at all as the waiting area was comfortable. Thank you!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/15/2021 01:14 PM

Kenneth, thank you for the fantastic review! We're so glad that you had a great experience with Tyler and will be sure to pass along your kind words! Monetary surprises are rarely fun, but we're always glad to surprise our customers with lower costs than anticipated! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

JH
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JEFFRIE H.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2021
verified customerVerified Customer
Category: Service
Excellent service department experience
My regular service and oil change was easy to schedule on line. They were ready for me when I arrived. They have a comfortable waiting room and I was out in less than one hour as promised.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/12/2021 11:09 AM

Jeffrie, thank you for the excellent review! On time and easy are two of our most important goals for our customers! We're glad that everything went smoothly and pleasantly. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DM
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DORAL M.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
verified customerVerified Customer
Category: Service
15000 Mile check & oil change/lube
My 2018 F-150 was due for oil change and lube. The work was timely completed; As I waited in the showroom.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/12/2021 11:11 AM

Doral, thank you for the 5 star review! Congratulations on 15,000 miles! We're so glad that everything went smoothly and pleasantly! It is always a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

GA
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GERALD A.
Newman Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
verified customerVerified Customer
Category: Service
Service with a smile
Got in early for my LOF servicing. Tyler explained things thoroughly, was friendly and professional. Answered my questions. Headed to the waiting area which was clean and tidy. Drank some coffee. Tyler notified me promptly of completion. I'll be back in another 6,000 miles.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/12/2021 11:12 AM

Gerald, thank you for your 5 star review! We're so glad that you had such a great experience with Tyler and our whole team! We'll be sure to pass along your kind words! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

SE
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STEVEN E.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
verified customerVerified Customer
Category: Service
Oil Change
Another pleasant experience at Mike White Ford. People are great and service was completed in a very timely fashion.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/12/2021 10:53 AM

Steven, thank you for the fantastic review! We're so grateful that you had such a pleasant and speedy experience with our team! It is always a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DO
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DONALD O.
Liberty Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
verified customerVerified Customer
Category: Service
Very professional
I was in and out in just over an hour. The crew was friendly and efficient!
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/12/2021 10:52 AM

Hi Donald, thank you for the excellent review! We're so glad that you had a pleasant and fast experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
verified customerVerified Customer
Category: Service
?
Awesome service
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/12/2021 10:47 AM

Anonymous, thank you for the awesome review! We're so glad that you had a great experience with our service team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2021
verified customerVerified Customer
Category: Service
Service
No appt and they were able to get me fixed up in a hurry.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/12/2021 10:40 AM

Anonymous, thank you for the great review! We can't always promise to be able to get you in quickly without an appointment, but we're always glad when we're able to do so! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2021
verified customerVerified Customer
Category: Service
Always great service!
Wonderful service and communication by the service team each time we visit.
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/09/2021 02:21 PM

Anonymous, thank you for the wonderful review! We're very proud of our service team and glad that you've had great experiences with them! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

SC
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SCOTT C.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2021
verified customerVerified Customer
Category: Service
Service
Thank you
Recommended
Haley B. from Mike White Ford of Coeur d'Alene responded on 03/09/2021 02:20 PM

Scott, thank you for the 5 star review! We're so glad that you had a successful service experience! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with
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