Tyler Jorgensen

DEBORAH S.

Athol, ID

Ford Ranger

08/28/2021

Verified Customer

Category: Service

Great Service

It’s not just hugging Chelsea or seeing Christian that’s keeps me coming back to Mike White Ford! It’s the great service my rig receives!!! And the salesman named Clint is just so adorable!

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:30 PM

Debbie, thank you for the great review! We're always glad to see you and agree that Chelsea and Christian hugs are excellent! We also recommend Clint hugs as well. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

COLLEEN R.

Coeur D Alene, ID

08/28/2021

Verified Customer

Category: Service

Professional staff easy to work with

No issues, in and out within an hour. They had a system computer change so we had to get through that mess.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:28 PM

Colleen, thank you for the kind review. We're so grateful for your kindness and your patience as we migrate computer systems. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

HOLLY G.

Coeur D'Alene, ID

08/27/2021

Verified Customer

Category: Service

Great service staff. Extremely helpful and knowledgeable.

I was scheduled to have the new tires purchased from White Ford installed today. Upon arriving for my appointment, I asked if by chance I might be able to have my truck serviced and was told yes they would do that also. I was so grateful as this was not part of today's appointment. Tyler Jorgensen, one of the service advisors, is the greatest! A real asset to White Ford.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:26 PM

Holly, thank you for the excellent review! We're so glad that your tire purchase experience was so smooth and that we were able to have your truck serviced as well! We will be sure to pass along your kind word to Tyler! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

SCOTT K.

Rathdrum, ID

08/26/2021

Verified Customer

Category: Service

Great!

Great service. Done on time.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:23 PM

Scott, thank you for the great review! We're so glad that you had a good and timely experience! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

CHRIS P.

Hayden, ID

08/25/2021

Verified Customer

Category: Service

Perfect pro service

Crew is perfect and pro..wow I used to be a svc writer..these guys are pro

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/31/2021 01:18 PM

Chris, thank you for the 5 star review! Were very proud of our team and so grateful for your kudos. It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

RUAL V.

Post Falls, ID

08/24/2021

Verified Customer

Category: Service

Its good

Tyler did great. I was welcomed and happy.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/25/2021 10:51 AM

Thank you for the good review! We'll be sure to pass your kind words onto Tyler! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

DAVID O.

Coeur D Alene, ID

Lincoln MKX

08/20/2021

Verified Customer

Category: Service

Nice place

Clean facility, good explanation of service recommendations.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/25/2021 10:49 AM

David, thank you for the kind review! We're glad that you enjoyed our facility and our team! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

STEVEN A.

Spokane, WA

08/19/2021

Verified Customer

Category: Service

Great Service

Tyler was through in his explanation of service and also advising on tire purchase.
Service was timely, that is most appreciated

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/25/2021 10:42 AM

Steven, thank you for the 5 star review! We're so glad that you had such a good experience with Tyler and that you were able to get the information you needed on tires. It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

ROGER W.

Plummer, ID

08/08/2021

Verified Customer

Category: Service

Great Experience with calm, professional atmosphere.

Michael Hedden was probably not expecting a walk-in prospect early on a Monday morning, yet he was able to adapt quickly, providing exceptional customer service, and knowledge. His low key, persistent approach definitely exceeded my expectations. Because he listened to me, after looking at a few vehicles, I ended up purchasing the first car Michael suggested. His attitude was one of positivity, which gave me confidence in the process as we moved forward. There were more than a few hurdles, (On my end.) that made it more complicated, yet Michael was unflappable, handling each seemingly seamlessly, with the help of a great team supporting him. The other "Michael's" and Paul were able to step in to bring everything together so I could drive home in a new (Newer!) vehicle!! It was obvious that the "team" is a good one at Mike White Ford!

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/10/2021 01:21 PM

Roger, thank you for the 5 star review! We're so glad that you had such an easy and pleasant experience with Mike and the rest of our team. We want you to feel confident and happy in your choices and it sounds like Mike did a great job finding the right vehicle for you! We will make sure to share your kind words! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

RICHARD G.

Coeur D'Alene, ID

08/06/2021

Verified Customer

Category: Service

oil change / tire rotation

friendly and good service

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/10/2021 10:48 AM

Richard, thank you for the 5 star review! We're so glad that your oil change experience was a success! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

MONTE C.

Post Falls, ID

08/05/2021

Verified Customer

Category: Service

Great Service and Customer Care!

First class service and support team at Mike White Ford. Tyler, Adam, Connor and other gentleman (forgot his name) from shuttle earlier this morning, as well as parts department and service bay crew were excellent. Thanks for great customer service!

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/10/2021 10:46 AM

Monte, thank you for the great review! First class service is what we always strive to provide! We will be sure to pass along your kind words to all mentioned! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

JOHN B.

Post Falls, ID

08/05/2021

Verified Customer

Category: Service

Mike white Ford.

I Really Like Mike white Ford. They have always treated me with the excellent. they have an excellent service department.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/10/2021 09:36 AM

John, thank you for the excellent review! We really like you as well! We're so glad that you have had excellent experiences with our team and our service department! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

WILLIAM K.

Coeur D Alene, ID

Ford Explorer

08/03/2021

Verified Customer

Category: Service

Friendly people.

Always been treated top notch also good coffee thank you

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/04/2021 02:11 PM

William, thank you for the 5 star review! We're so glad that you always feel like you're treated well and we're also glad that you enjoy the coffee! Feel free to stop by for a cup any time! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

ROY G.

Post Falls, ID

07/30/2021

Verified Customer

Category: Service

competent service

Friendly staff is appreciated.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/04/2021 02:01 PM

Roy, thank you for the 5 star review! We're so glad that you enjoyed spending some time with our team! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

Verified Customer

Coeur D Alene, ID

Ford Focus

07/28/2021

Verified Customer

Category: Service

Excellent service.

My car is always ready when they say it will be. The waiting room is very comfortable. All in all great service.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/04/2021 01:59 PM

Anonymous, thank you for the excellent review! We're so glad that we're able to meet your promised delivery times and that you enjoyed your wait with us! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Employees worked with

SUSAN F.

Coeur D Alene, ID

Ford Taurus X

07/27/2021

Verified Customer

Category: Service

Auto Service

everyonand very pleasent and are very helpfull

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/03/2021 04:51 PM

Susan, thank you for the 5 star review! We're so glad that you had such a good experience with our team! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employees worked with

EDGAR M.

Saint Maries, ID

07/22/2021

Verified Customer

Category: Service

Oil change

Fast and efficient during a time cruch.

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/03/2021 04:42 PM

Edgar, thank you for the 5 star review! We're so glad that we were able to offer a fast and efficient oil change when you needed it! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employees worked with

Ford Super Duty F-350 SRW

FRANK T.

Hayden, ID

07/21/2021

Verified Customer

Category: Service

Tyler and Adam and the gang are great

Everybody makes you feel so welcome and friendly Tyler and Adam are great to work with As well as the whole gang

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/03/2021 04:38 PM

Frank, thank you for the great review! We're so glad that you had such a warm and friendly experience with Tyler, Adam and the whole team. We will be sure to pass along you kind words! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employees worked with

Verified Customer

Coeur D'Alene, ID

07/20/2021

Verified Customer

Category: Service

battery change

fast , efficient !

Recommended

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/03/2021 04:33 PM

Anonymous, thank you for the 5 star review! We're so glad that your battery change was fast and smooth! That's always what we strive for! Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!

Employees worked with