VV

Victor Vasquez

PARTS & SERVICE DIRECTOR
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(132 reviews)
69

KK
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Kaelynn K.
Tolleson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service!
Rodeo Hyundai has the best technicians and the new service advisors are awesome!
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 04/05/2019 08:02 AM

Thank you Kaelynn for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are the best. We agree! We’re lucky to have found so many outstanding staff members. I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

EN
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Eva N.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Customer
Great location and staff
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 03/28/2019 08:44 AM

Thank you Eva for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. We’re lucky to have found so many outstanding staff members. I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Tucson in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

MB
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Michael B.
Sun City West, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Front pnel replacement
I have been pleased with Rodeo Hyundai for the last 5 years, but I was not happy with the service I received on the repairs of my car this time. The repairs were done to my satisfaction and the car looks great. My problem was with the follow up on calls back to me. I called 4 times in 3 days to find out what the status was on my car and was promised to get a call back all 4 times. I did not receive one call back on these promises and I was very upset with the service at that time. My contact Justin was on vacation so I was dealing with other reps in the service dept. I was finally contacted by the service Manager Victor Vasquez and he took care of my issues and I am now a happy customer and will continue to use Rodeo for all my auto needs.
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 03/26/2019 10:35 AM

Thank you for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. We’re lucky to have found so many outstanding staff members. I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

RM
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Rodney M.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Check engine light - Reviewed and fixed in less than an hour
My check engine light came on so I called in to the Rodeo Hyundai to get a reading. The service desk was busy to the service department manager came and helped me straight away. He had my car taken and checked immediately. The problem was a VCM sensor. They had it replaced within 45 minutes. My car was @ 60045 miles and was accually out of warranty for that part. However they still covered the replacement as I was only 45 miles over. Exceptional service!!!
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 03/26/2019 09:39 AM

Thank you Rodney for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are amazing. We agree! We’re lucky to have found so many outstanding staff members to provide such exceptional customer service. I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

IG
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Isauro G.
Goodyear, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Department
Victor & staff are always very courteous & professional!
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 03/21/2019 11:33 AM

Thank you Isauro for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. We’re lucky to have found so many outstanding staff members. I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Santa Fe in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

JR
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John R.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
great service
They did a good quick job.service folks were great.
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 03/21/2019 11:07 AM

Thank you John for taking the time to complete the survey and a great review of our service department! Our dealership aims to deliver the highest quality vehicle care. We love to hear about these positive experiences I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Sonata in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

AP
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Allen P.
Yarnell, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
Victor took care of me and handled everything well, very helpful
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 03/21/2019 11:34 AM

Thank you Allen for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. We’re lucky to have found so many outstanding staff members. I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

BR
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Barbara R.
Sun City West, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Review
I was notified of a recall. It was handled quickly and efficiently.
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 03/18/2019 04:01 PM

Thank you Barbara for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. We’re lucky to have found so many outstanding staff members. I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

EC
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Earnhardt C.
Chandler, AZ
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The employees are great.
Always excellent service and very professional employees.
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 03/19/2019 09:02 AM

Thank you for taking the time to complete the survey and a great review of our service department! We work really hard to deliver the best service in a great environment, and I am glad to see those efforts show on your last visit. I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Sonata in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

LS
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Lacricia S.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Love being part of the Hyundai family
Service employees are awesome
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 03/18/2019 08:54 AM

Thank you Lacricia for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. You couldn’t be more right when you say our people are great. We agree! We’re lucky to have found so many outstanding staff members. I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

JG
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John G.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
good service
good service
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 03/12/2019 11:12 AM

Thank you John for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. We’re lucky to have found so many outstanding staff members. I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Genesis in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

MB
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Michael B.
Sun City West, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
service
in almost every instance we have had nothing but exemplary service from Victor and his team. very satisfied
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 03/04/2019 07:13 AM

Thank you Michael for taking the time to complete the survey and a great review of our service department! Our dealership aims to deliver the highest quality vehicle care. We love to hear about these positive experiences I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Sonata in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

DP
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Donald P.
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Fast service!
First time there went fast and did not get calls saying someone wanted to buy my car!
Thanks
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 03/02/2019 11:01 AM

Thank you Donald for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. We’re lucky to have found so many outstanding staff members. I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

GO
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Gilbert O.
Surprise, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
very easy to ask quetions and answers they do a good job
good service and very professional people
get ans
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 03/04/2019 07:10 AM

Thank you Gilbert for taking the time to complete the survey and a great review of our service department! We work really hard to deliver the best service in a great environment, and I am glad to see those efforts show on your last visit. I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Santa Fe in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

CK
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Cora K.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always amazing
I have followed Victor for 3+ years due to him always taking care of my needs. Their sales division is wonderful as well & always pleasant to conduct business with!
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 02/28/2019 08:07 AM

I wanted to reach out to you Cora and thank you for taking the time to complete this survey. We are so glad to hear that you had an excellent experience with us at Rodeo Hyundai; you couldn’t be more right when you say our people are wonderful. We agree! Thank you also for your feedback, I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Tucson in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

RF
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Roseann F.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent
Service person was friendly, courteous, answered questions.

Service was xone in timely manner. Coffee, water, popcorn, donuts available for snacking.
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 02/22/2019 03:31 PM

Thank you Roseann for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. We’re lucky to have found so many outstanding staff members. I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

TH
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Terry H.
Litchfield Park, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Attitude
I haven't seemed to get the same service rep twice. However every one I've dealt with has been very friendly and up beat. This time in Justin was my service rep. The entire time I was there he made it seem that he really enjoyed his job and he was there to help me.
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 02/17/2019 03:04 PM

Thank you Terry for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. We’re lucky to have found so many outstanding staff members. I will make sure that Justin and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Accent in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

Verified Customer
Sun City West, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service tech very prompt and helpful
The minute I drove in service tech responded to needs. Addressed concern or problem explaining situation allowing time to dicuss with family member and completing work.
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 02/14/2019 07:35 AM

Thank you for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. We’re lucky to have found so many outstanding staff members that are able to provide such amazing services to our clients. I will make sure that Justin and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Tucson in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

MH
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Martin H.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service
Just move and easy. Clean eating room, car wash and friendly
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 02/14/2019 07:21 AM

Thank you Martin for taking the time to complete the survey and a great review of our service department! Our dealership aims to deliver the highest quality vehicle care. We love to hear about these positive experiences I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Sonata in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

MM
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Mario M.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
The technician's
The technician's are excellent
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 02/11/2019 07:38 AM

I wanted to reach out to you Mario and thank you for taking the time to complete this survey. We are so glad to hear that you had an excellent experience with us at Rodeo Hyundai; you couldn’t be more right when you say our people are wonderful. We agree! Thank you also for your feedback, I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154
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