VV

Victor Vasquez

PARTS & SERVICE DIRECTOR
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(132 reviews)
69

GO
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Gilbert O.
Surprise, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
very easy to ask quetions and answers they do a good job
good service and very professional people
get ans
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 03/04/2019 07:10 AM

Thank you Gilbert for taking the time to complete the survey and a great review of our service department! We work really hard to deliver the best service in a great environment, and I am glad to see those efforts show on your last visit. I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Santa Fe in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

CK
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Cora K.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always amazing
I have followed Victor for 3+ years due to him always taking care of my needs. Their sales division is wonderful as well & always pleasant to conduct business with!
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 02/28/2019 08:07 AM

I wanted to reach out to you Cora and thank you for taking the time to complete this survey. We are so glad to hear that you had an excellent experience with us at Rodeo Hyundai; you couldn’t be more right when you say our people are wonderful. We agree! Thank you also for your feedback, I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Tucson in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

RF
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Roseann F.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent
Service person was friendly, courteous, answered questions.

Service was xone in timely manner. Coffee, water, popcorn, donuts available for snacking.
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 02/22/2019 03:31 PM

Thank you Roseann for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. We’re lucky to have found so many outstanding staff members. I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

TH
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Terry H.
Litchfield Park, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Attitude
I haven't seemed to get the same service rep twice. However every one I've dealt with has been very friendly and up beat. This time in Justin was my service rep. The entire time I was there he made it seem that he really enjoyed his job and he was there to help me.
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 02/17/2019 03:04 PM

Thank you Terry for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. We’re lucky to have found so many outstanding staff members. I will make sure that Justin and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Accent in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

Verified Customer
Sun City West, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service tech very prompt and helpful
The minute I drove in service tech responded to needs. Addressed concern or problem explaining situation allowing time to dicuss with family member and completing work.
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 02/14/2019 07:35 AM

Thank you for taking the time to complete the survey and a great review of our service department! With your feedback we like to recognize and improve future services with our clients any and all comments are used to provide such services. We are so glad to hear that you an excellent experience with us at Rodeo Hyundai. We’re lucky to have found so many outstanding staff members that are able to provide such amazing services to our clients. I will make sure that Justin and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Tucson in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

MH
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Martin H.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service
Just move and easy. Clean eating room, car wash and friendly
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 02/14/2019 07:21 AM

Thank you Martin for taking the time to complete the survey and a great review of our service department! Our dealership aims to deliver the highest quality vehicle care. We love to hear about these positive experiences I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Sonata in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

MM
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Mario M.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
The technician's
The technician's are excellent
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 02/11/2019 07:38 AM

I wanted to reach out to you Mario and thank you for taking the time to complete this survey. We are so glad to hear that you had an excellent experience with us at Rodeo Hyundai; you couldn’t be more right when you say our people are wonderful. We agree! Thank you also for your feedback, I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Sonata in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

AA
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Anthony A.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Terrific servise
Best service and people I've ever had my vehicles serviced with. Justin Lucio and Victor always go above and beyond to take care of me and keep me informed while I'm waiting, and the entire dealership is always so clean and professional looking. I cant imagine ever going anywhere else.
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 02/04/2019 01:55 PM

I wanted to reach out to you Anthony and thank you for taking the time to complete this survey. We are so glad to hear that you had an excellent experience with us at Rodeo Hyundai; you couldn’t be more right when you say our people are wonderful. We agree! Thank you also for your feedback, I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your business and we look forward to servicing your Elantra in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

RH
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Raymond H.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Fast, efficient service. Reasonable price for service.
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 01/31/2019 10:28 AM

I wanted to reach out to you Raymond and thank you for taking the time to complete this survey. We work really hard to offer the best service in the best possible environment, I am very happy to see that reflected on your last visit. I made sure Victor and team received the recognition they deserved. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Santa Fe in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

KK
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Kaelynn K.
Tolleson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
I came in for a recall and got my car washed too! Victor and the team are great!
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 01/26/2019 11:15 AM

Thank you Kaelynn for taking the time to complete the survey and a great review of our service department! I will make sure to pass on your great comments to both Victor and Mario along with all of the staff we try our best to make everyone feel welcome every time they come into our dealership, so we are pleased to see you enjoyed your visit with us. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Sonata in the future!

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

SU
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Seth U.
Goodyear, AZ
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service
Thanks for the excellent job on my vehicle. I will not hesitate to bring my car back to Rodeo Hyundai the next time I need service.
Recommended
Cheyanna A., Business Development Coordinator from Ken Garff Hyundai Surprise responded on 01/21/2019 02:18 PM

Thank you Seth for taking the time to complete the survey and a great review of our service department! We work really hard to deliver the best service in a great environment, and I am glad to see those efforts show on your last visit. I will make sure that Victor and team get the recognition they deserve. Our team here at Rodeo Hyundai appreciates your feedback as well as your business; we look forward to servicing your Sonata hybrid in the future

Cheyanna Angevine
Business Development Coordinator
623-214-4100 Ext 4154

DP
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David P.
Avondale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service!
We have 4 Hyundai vehicles and always bring them here. It’s always a positive experience!
Not Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 12/20/2018 04:09 PM

Hello David,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Santa Fe in the future.

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

KK
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Kaelynn K.
Tolleson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
I always receive the best service from Rodeo Hyundai. So happy that Victor found his way over here!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 12/18/2018 10:52 AM

Hello KK,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Sonata in the future.

VICTOR VASQUEZ

PARTS & SERVICE DIRECTOR
623-214-4121

MM
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Mario M.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Manager
Helpful service dept
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 12/18/2018 10:00 AM

Hello Mr. Martinez,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Sonata in the future.

VICTOR VASQUEZ

PARTS & SERVICE DIRECTOR
623-214-4121

JM
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Janis M.
Avondale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
TRUST AND CONFIDENCE
That is why we return when we need service. Victor helps get us the best coupons for our needs. We trust that He and the service department do what they say they are going to do.
Thanks again
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 12/18/2018 09:59 AM

Hello Janis,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Santa Fe in the future.

VICTOR VASQUEZ

PARTS & SERVICE DIRECTOR
623-214-4121

RR
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Randy R.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great to work with
They are great to work with will be back
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 11/01/2018 02:07 PM

Hello Randy,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Tucson in the future.

Thank you

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

KM
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Kris M.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil and fluids changed,
As always, extremely professional and quick to finish the job!!! I always appreciate how friendly the service advisors are and how they dont pressure you into things you don’t need based on written requirements but really more based on your personal driving methods!
Thanks again!!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 10/19/2018 06:48 PM

Hello Kris,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Elantra in the future.

Thank you

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

PP
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Pablo P.
Avondale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Customer service.
Amazing staff always friend and get things done.
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 10/18/2018 07:13 AM

Hello Pablo,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Genesis in the future.

Thank you


VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

EJ
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Edward J.
Sun City West, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The Service Department Is Awesome
Everyone goes above and beyond to make sure everything is ok with our Santa Fe!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 09/23/2018 08:34 PM

Hello Ed,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Santa Fe in the future.

Thank you,

VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121

DA
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Derric A.
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Derric A
Great service!!!
Recommended
Victor V., PARTS & SERVICE DIRECTOR from Ken Garff Hyundai Surprise responded on 09/08/2018 06:58 AM

Hello Derric,

Thank you for taking the time to complete this survey. Our team here at Rodeo Hyundai appreciates your feedback as well as your business and we look forward to servicing your Tucson in the future.

Thank you,


VICTOR VASQUEZ
PARTS & SERVICE DIRECTOR
623-214-4121
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