Catherine,
Thank you for taking the time to complete a survey of your most recent visit to our service department. I would to have a conversation with you about your time spent with us and the concerns you have. Please reach out to me on my direct cell 484-388-0171 or my business phone 484-665-0130 ext. 2416.
Dan Carter
Kelly Hyunai
Parts and Service Director
Dcarter@kellycar.com
C:484-388-0171
Bus:484-665-0130 ext.2416
Eileen,
Thank you for taking the time to give us your honest feedback. I will get this situation corrected for you today.
If you have any other questions or concerns, please feel free to reach out to me.
Thank you,
Daniel Carter
Kelly Hyundai
Director of parts and service
Bus. 484-665-0130 ext. 2416
Cell. 484-388-0171
Sherry,
Thank you so much for taking the time to complete our survey. Im sorry to hear about your concerns with our sales department. I would love to talk with you about this in further detail if you wouldn't mind giving me a call at your earliest convenience. You can reach me on my business line at 484-665-0130 ext. 2416 or via my personal cell 484-388-0171.
Dan Carter
Kelly Hyundai
Director of Parts and Service
B: 484-665-0130 ext. 2416
C: 484-388-0171
Luciana,
I understand how fustrating it can seem when a repair estimate comes back higher than expected. I would love to talk to you more about your visit and some options you may have. We strive for 100% 5 star satisfaction with every customer and i apologize if you feel we did not provide that to you.
Dan Carter
Service Manager
Kelly Hyundai
Bus. - 484-665-0130 ext.2416
Cell - 484-388-0171
Hello Dennis,
I appreciate yo utaking the tie to fill out our survey. I also am thankful for the 5 star rating, as we strive to give 5 star service to every customer. If you have any questions, feel free to reach out to us. We look forward to seeing you at our next appointment!
Thanks,
Wade Bowmer
Service Advisor
Kelly Hyundai of Hamburg, PA
lesley,
Thank you for taking the time to complete our survey! We strive to deliver 5 star service every time to every customer. I would love to speak with more about your most recent visit and what we could have done to display our commitment to providing you that 5 star service. Please call me at 484-388-0171.
Thank you!
Dan Carter
Director of Parts and Service
Kelly Hyundai
C: 484-388-0171
B: 484-665-0130 ext.2416
We also discussed the issue of masking and he explained that they follow CDC guidelines. I told him I still think they should be masked and they should require their customers to mask.