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SureCritic / Hyundai Dealer / JN Hyundai of Honolulu / WILLIAM BULOSAN
WB

WILLIAM BULOSAN

JN Hyundai of Honolulu
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(233 reviews)
73

Reviews of WILLIAM BULOSAN

Verified Customer
Honolulu, HI
2012 Hyundai Tucson
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very disappointed!
Promised completion in 2.5 hours, actual completion 4 hours. I told them I had an appointment at noon, vehicle completed at 12:30 and I missed my appt. Service manager noted the battery was checked and OK, battery died the next day. That's a lot going wrong for $500.
Not Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 03/27/2019 12:37 PM

Aloha, I would like to hear more about your experience. Please contact me today via the info below. Thank you. 

Miles Miller
Service Manager 
808-679-3425
mmiller@tonygroup.com

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2019 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service of personnel is excellent
Shuttle ride was on time and friendly
Gentleman who helped me was professional,friendly and helpful
Woman at checkout was efficient and friendly
Not Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 03/06/2019 11:16 AM

Aloha, thank you so much for the 5 star review. Our staff works hard to provide the best service, so I am happy to hear that reflected on your last visit. We appreciate you servicing your vehicle with us. See you at your next scheduled maintenance.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
DS
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Daniel S.
Honolulu, HI
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer experience top of the line
William and Llyod are truly an asset to the company.
It is refreshing to work with them. I have been in customer service for a long time. I needed a safety check and had lost my current year's registration and was told it would be $50 dollars. Lloyd was like no way it's that much. He was right. Then William told me that during the inspection I needed new wiper blades. I remember just saying ok put them on without any concern. Those are two examples of trusting a customer service person at a dealership.I remember thinking wow that's the definition of customer service when you can just trust. Thanks William and Llyod your truly an asset. See you next time.
Not Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 02/19/2019 11:45 AM

Aloha Daniel, we appreciate you taking the time in sharing your experience. I am happy to hear William and Lloyd took good care of you and your vehicle. We are lucky to have them on our team. William and Lloyd will always be there for you. Thank you Daniel for servicing your vehicle at Tony Hyundai Honolulu. See you at your next scheduled maintenance. 

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
YK
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Yolanda K.
Honolulu, HI
2016 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Same old service
Took my car in for service several times, only to have same problems a few days later
Not Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 12/17/2018 06:31 PM

Aloha Yolanda, I would like to hear more about your experience. Please contact me today via the info below. Thank you. 

Miles Miller
Service Manager
808-679-3425
mmiller@tonygroup.com

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
SW
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Susan W.
Kapolei, HI
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
They got my car right in, provided me with a shuttle to work diagnosed the problem quickly and the best customer service I've had at a dealer in Hawaii.
My customer service agent was excellent, very professional and courteous, he made sure I had a ride to work and kept me well informed of the status of my vehicle. I was so pleased because I usually go to the location in Waipio and have not had the excellent service that I received at the Honolulu location. When I picked my car up it was washed and vacuumed, I was most impressed! William is very good with customers and knows his job very well!
Not Recommended
Miles M., Service Manager from JN Hyundai of Honolulu responded on 10/04/2018 12:46 PM

Aloha Susan, thank you for sharing with us the experience you had at our service department. Our staff works hard to provide the best service, so I am happy to hear that reflected on your last visit. William is great and is just a phone call away if you have any further questions. Thank you Susan for servicing your vehicle with us. See you at your next service appointment.

Schedule Service Online:
http://www.hyundaihonolulu.com/schedule-service.htm
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2022
Service Type: Maintenance
verified customerVerified Customer
5
Category: Service
Mr Bolosan
Very pleased to see Mr Bolosan still there and cheerful as always with his Neon keyboard!! Gives the room some POP!!...He's always willing to help or find out what I need. Never pressured about upcoming repairs or suggested maintenance. Professional, relaxed...
Employees worked with
WB
WILLIAM BULOSAN
DK
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Dennis K.
Honolulu, HI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
JN service
O.K.
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent Service
When I pick up my car they explain what they did very kindly.
Employees worked with
WB
WILLIAM BULOSAN
Verified Customer
Honolulu, HI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Elantra service
Will was terrific.
Employees worked with
WB
WILLIAM BULOSAN
TC
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Timmie C.
Waipahu, HI
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
First Service on Hyundai Kona
This was my first service for this new car, I am very satisfied with the overall way they took care of it, made some recommendations that I will schedule at a later date. Thank You J&N Hyundai
Employees worked with
WB
WILLIAM BULOSAN
DS
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Daniel S.
Honolulu, HI
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Will provides five star service consistently
Five star service from Will the service advisor every time. He goes beyond what would seem to be reasonable to make sure I am satisfied. I trust this guy, that says it all.
Employees worked with
WB
WILLIAM BULOSAN
AT
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April T.
Honolulu, HI
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
Service Type: Maintenance
verified customerVerified Customer
8
Category: Service
Awesome customer service
Alex always gives me awesome customer service when I take my car in for service, It’s hard to find people who really care about your car. Thank you Alex
Employees worked with
WB
WILLIAM BULOSAN
SM
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Shawn M.
Honolulu, HI
2015 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Consistent excellent service
I have been always gotten my service for my 2015 hyundai genesis coupe 3.8 ultimate done at Tony then JN Hyundai. I have always been satisfied with the excellent quality service. I trust these guys and will always turn to them in the future.
Employees worked with
WB
WILLIAM BULOSAN
CH
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Chandra H.
Honolulu, HI
2012 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/23/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Employees worked with
WB
WILLIAM BULOSAN
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