Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

673 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


HM
Hedi M.
Waukesha, WI
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Hedi said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

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Norma R.
Brookline, MA
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Norma said the business is very caring towards their customers. Their work is done very well, and they are reputable about attending to any problems or issues.
This review was collected via phone interview by Customer Research Inc.

MS
MIKE S.
Newton Center, MA
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Excellent Service, as Always
Happy as usual with the service from Billy & Team at A-Z. Can trust that your being given honest evaluation and estimates, and never told of issues that don't exist. Thanks again.

JM
John M.
Arlington, MA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
John said all of the staff members are very friendly and the work is always done efficiently.
This review was collected via phone interview by Customer Research Inc.

MB
MARILYNN B.
Brighton, MA
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2018
Excellent service
Excellent service. Reasonable prices. And car was done when they said it would be
I have recommended AZ to a few people and they have had excellent service as well.

RR
Ronald R.
Providence, RI
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Ronald said he was pretty satisfied with the service and there weren't any issues.
This review was collected via phone interview by Customer Research Inc.

CJ
Christian J.
Malden, MA
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Christian said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KP
Karly P.
Brighton, MA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Karly said they are kind and helpful.
This review was collected via phone interview by Customer Research Inc.

GB
Greg B.
Brighton, MA
Lexus RX 400h
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Greg said the business provided him with a good quote. The staff was able to complete his services in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
Brighton, MA
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Chris said their service is beyond excellent.
This review was collected via phone interview by Customer Research Inc.

HM
Hannah m.
Brookline, MA
Toyota Yaris
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2018 Category: Service
Hannah said the facility does a great job, but the wait times are a little long.
This review was collected via phone interview by Customer Research Inc.

CC
CHAD C.
Brighton, MA
Mazda Mazda3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Perfect
I’ve gone to these guys several times, and they’ve been great every time. I got my car towed to the shop (it wasn’t starting and It wasn’t the battery) Monday afternoon. By Tuesday afternoon I had quotes for the work emailed to me. I ran them by my Dad because he used to be a mechanic, and he told me he could find no fault with them. By Wednesday afternoon my car was fixed and in my possession. My car now drives like it hasn’t in a long time. Furthermore the digital check in system that recognizes previous customers and helps you identify the work you’d like done is pretty wonderful.
Billy A., Service Manger from A Z Auto Center responded on 04/26/2018

Thank you Chad for the wonderful review and 5 star rating. We appreciate you choosing A-Z and hope you only continue using our services. Happy Motoring!


JM
Jeanne M.
Brighton, MA
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Jeanne said that she appreciates the staff at the facility very much. They are really efficient and her vehicle has never run better. Her last service was extensive and the staff was very responsive, she appreciates their advice on her vehicle and the place is just great.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Brighton, MA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Great customer service!
Had unexpected repairs after a safety inspection and they worked with me to find affordable fixes.

LC
LISA C.
West Burke, VT
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
your customer service was great, informative, sensitive to my needs.
I would highly recommend A Z Auto, Darren made many attempts to find me someone to help me on a Saturday afternoon when he couldn't, but he came with such high praise and made me feel at ease leaving my car for service even though I was 250 miles
away.
This crew called with updates and asked permission prior to doing any work to my car. They tried all attempts to fixing verses buying new parts where feasible at my request.
I though the quality of work was great and their pricing was very fair. I would highly recommend them and use them in the future when I'm in town.

AT
Alex T.
Allston, MA
Buick LaCrosse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Alex said the facility fixes all his vehicles and he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

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WILLIAM M.
Brighton, MA
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Excellent service
Very friendly and excellent service. They care about their customers.

JD
John D.
Massachusetts
Chevrolet Astro Passenger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
John said the business did a great job with providing services on his vehicle. Everything was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MG
Michael G.
Boston, MA
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Michael said the facility did an excellent job.
This review was collected via phone interview by Customer Research Inc.

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WASIM S.
Brighton, MA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Satisfaction
Great and hard working ppl. Satisfying every time when I go there 👍👍

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