97% Would Recommend
Latest Review 2 days ago
Jessica Z. on 02/23/2018
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Jessica said the business did a great job. They took a long time because of a parts delay.
Vehicle: Lincoln MKZ
Category: Service
Service Date: 02/21/2018
Review Created: 02/23/2018
This review was collected via phone interview by Customer Research Inc.
CHAD M. on 02/21/2018
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"Good work with no BS."
Work was completed in a timely manner and done well. I have an old crappy car, and none of the workers tried to upsell me or get me to fix things that don’t matter on this old car. They did exactly what I asked and didn’t try to milk me for more money. I appreciate their honesty and professionalism.
Vehicle: Mazda Protege
Service Date: 02/21/2018
Review Created: 02/21/2018 07:55 PM
HEIDI B. on 02/19/2018
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"Wonderful"
Wonderful, trustworthy, warm hearted people work here. A truly good experience.
Vehicle: Volkswagen New Beetle Coupe
Service Date: 02/19/2018
Review Created: 02/19/2018 07:52 PM
Jermaine R. on 02/16/2018
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Spoke with Ashley. She said they were quick and helpful.
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 02/15/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Ellen C. on 02/16/2018
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Ellen said she has been going to this business for over 20 years. She always has a great experiences or else she would not be going there. They are great. Her vehicle was repaired in no time. Her experiences have really been amazing at this business.
Vehicle: Honda Civic Si
Category: Service
Service Date: 02/13/2018
Review Created: 02/16/2018
This review was collected via phone interview by Customer Research Inc.
Laurence W. on 02/14/2018
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Laurence said the staff were pretty good, but they're always busy.
Vehicle: Scion xB
Category: Service
Service Date: 02/13/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
MAXIM S. on 02/13/2018
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"Billy is the man!"
Great team! Great manager! Excellent explanation of what needs to be done and most importantly why. Honest discussion about cost. Fast work. I'm pretty satisfied with this shop.
Vehicle: Honda CR-V
Service Date: 01/25/2018
Review Created: 02/13/2018 09:12 PM
Alexis B. on 02/07/2018
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Alexis said there were a couple of problems but everyone was very nice about it. Everything got taken care of and she's very happy with her service.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 02/02/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Abigal T. on 02/03/2018
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Abigal said the business was efficient and offered her the best pricing.
Vehicle: Honda Odyssey
Category: Service
Service Date: 01/27/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Bianela H. on 02/01/2018
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"Nice work "
always very attentive to your client and provides the best services to our car and I feel very satisfied with your work and how I tend every time I go thanks for that and I would gladly recommend it with friends and family
Vehicle: Nissan Sentra
Service Date: 01/22/2018
Review Created: 02/01/2018 09:05 PM
RUBY S. on 02/01/2018
Recommended badge inactive Recommended
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"Ok"
My car wasn’t ready for pick up on the same day I dropped it off so l told the person I spoke with that I would be unable to pick up the car until Wednesday. I was disappointed to see that they had left my car outside during the snowstorm and it was returned to me looking really bad. I certainly didn’t expect a detailing or anything like
That but I didn’t expect to
See my car covered in white snow residue and super dirty when it was returned to me. Additionally, I was told over the phone that I would get a 10 percent discount on parts and labor due to my AAA membership. When I saw my bill, the discount wasn’t included. The person initially said there was no such discount then after I persisted he made a call to colleague to confirm this and then added it on. Please provide the discount that was indicted over the phone so customers aren’t inadvertently overcharged.
Vehicle: Hyundai Elantra
Service Date: 01/31/2018
Review Created: 02/01/2018 08:04 PM
Daniel C. on 01/31/2018
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Daniel said the service was great.
Vehicle: Honda Fit
Category: Service
Service Date: 01/29/2018
Review Created: 01/31/2018
This review was collected via phone interview by Customer Research Inc.
JUNE C. on 01/28/2018
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"Thumbs way UP."
one cannot improve on perfection; I have never been disappointed by the service;results; friendliness!!
Vehicle: Buick Century
Service Date: 01/26/2018
Review Created: 01/28/2018 02:51 PM
KATLIN I. on 01/28/2018
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"Ready in time "
I was promised my car by 12 on Saturday and it was ready earlier even though the shop was extremely busy. They are also very good at communicating about your car or changes to the repairs.
Vehicle: Subaru Impreza Sedan
Service Date: 01/27/2018
Review Created: 01/28/2018 11:58 AM
YUANTAO W. on 01/22/2018
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"nice people provide best service"
People work at here are kind and patient for customers. Effective to solve car problems. Charge is suitable for the service. Great place for fix car.
Vehicle: HUMMER H3
Service Date: 01/22/2018
Review Created: 01/22/2018 07:53 PM
CARA S. on 01/22/2018
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"Very helpful and communicative"
The staff was very helpful and thorough in their estimates and work. They communicated regularly with me and I am very satisfied!
Vehicle: Honda Civic Cpe
Service Date: 01/22/2018
Review Created: 01/22/2018 07:45 PM
PATRICE P. on 01/20/2018
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"Excellent Customer Service! "
Anytime I bring my car to get serviced I am provided with the best service and customer service. The guys really care and they show it.
Vehicle: Mazda Tribute
Service Date: 01/19/2018
Review Created: 01/20/2018 03:01 AM
SAMUEL G. on 01/19/2018
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"True customer service"
I shredded a tire late at night. AAA recommended A-Z so I had my car towed there. Wow, were they right! Even though they didn't know me, Billy and the guys treated me like a long-time customer. My tire was hard to find, but they kept at it, and then stayed late to install it so I could get on the road. Superb service from wonderful people! Five stars!
Vehicle: MINI Countryman
Service Date: 01/18/2018
Review Created: 01/19/2018 06:41 AM
Sam G. on 01/19/2018
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Sam said the staff provided good customer service and he had a good experience.
Vehicle: Toyota RAV4
Category: Service
Service Date: 01/15/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Paul M. on 01/18/2018
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Paul said the staff were backed up, but eventually they looked at his vehicle and fixed it for no charge.
Vehicle: Toyota Prius
Category: Service
Service Date: 01/17/2018
Review Created: 01/18/2018
This review was collected via phone interview by Customer Research Inc.
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