Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

720 Reviews

97% Would Recommend
Latest Review 2 days ago

Reviews


TG
Tom G.
Brookline, MA
Buick LeSabre
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2018 Category: Service
Tom said they did a good job.
This review was collected via phone interview by Customer Research Inc.

KD
Kevin D.
Wakefield, RI
Lexus IS 250
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Kevin said the check system light came on after he left the facility .The service was good and they were nice people.
This review was collected via phone interview by Customer Research Inc.

EC
Ellen C.
Palisades Park, NJ
Audi Q5
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2018 Category: Service
Ellen said the vehicle was finished early and they didn't tell her.
This review was collected via phone interview by Customer Research Inc.

JK
Jonathan K.
Phillipsburg, NJ
Chevrolet Silverado SS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
Jonathan said they did a good job.
This review was collected via phone interview by Customer Research Inc.

HM
Hannah m.
Brookline, MA
Toyota Yaris
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
Hannah said that the business does good work. The business is a small business and they take a little more time.
This review was collected via phone interview by Customer Research Inc.

AR
Andy R.
Brighton, MA
Saturn L200
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2018 Category: Service
Andy said this business is ok.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Brighton, MA
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2018
Helpful and flexibile
The staff found a couple extra maintenance items with my car and fixed them and respected my needs and decisions with regard to some less urgent work. They also completed some minor work without cost and were flexible with timing and pricing.

JL
Josh L.
Brighton, MA
Honda Fit
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
Josh said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TB
Trevor B.
Berne, NY
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Trevor said his experience was pretty good. The staff was willing to actually take a few minutes to talk to him and tell him what was the issue with the vehicle.
This review was collected via phone interview by Customer Research Inc.

RS
Roman S.
Lafayette, IN
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2018 Category: Service
Roman said the service was good. The employees did not repair everything.
This review was collected via phone interview by Customer Research Inc.

HM
Hannah m.
Brookline, MA
Toyota Yaris
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2018 Category: Service
Hannah said the facility does a great job, but the wait times are a little long.
This review was collected via phone interview by Customer Research Inc.

BA
BRAD A.
Brighton, MA
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018
Efficient oil and filter change
I dropped my car off at 815am for an oil and filter change and had it back by 1pm. I also appreciated the suggestions the AZ team made when I picked the car up.

BA
BRAD A.
Brighton, MA
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2018
Timely and accommodating
The AZ staff was informative and accommodating in helping me replace one of my tires that had a tear in its sidewall. I appreciated the help, flexibility, and quick turnaround time of my car repair. They took a look at the tire on the car one evening then I dropped the car off the next day and had it back by that evening.

JZ
Jessica Z.
Massachusetts
Lincoln MKZ
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2018 Category: Service
Jessica said the business did a great job. They took a long time because of a parts delay.
This review was collected via phone interview by Customer Research Inc.

LW
Laurence W.
Watertown, MA
Scion xB
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2018 Category: Service
Laurence said the staff were pretty good, but they're always busy.
This review was collected via phone interview by Customer Research Inc.

AB
Alexis B.
Brighton, MA
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2018 Category: Service
Alexis said there were a couple of problems but everyone was very nice about it. Everything got taken care of and she's very happy with her service.
This review was collected via phone interview by Customer Research Inc.

HP
Hannah P.
Brookline, MA
Toyota Yaris
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2018 Category: Service
Hannah said this business did really great work. It is a small place, so the wait was too long for her.
This review was collected via phone interview by Customer Research Inc.

GF
GREG F.
Brighton, MA
Dodge Caliber
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/22/2017
Honest and straightforward
Honest and affordable, although a little bit slow. Overall great

RM
RAUL M.
Boston, MA
Kia Forte
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2017
Convenience
It was a good experience.

MC
Marco C.
Brookline, MA
Volkswagen Passat
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/12/2017 Category: Service
Marco said this business did good work but they were a little slow.
This review was collected via phone interview by Customer Research Inc.