Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1488 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 5 days ago

Reviews


DM
Dianne M.
Knoxville, TN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Dianne said the business always did a fabulous job, they were trustworthy and she did not have to wait long.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Knoxville, TN
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
Trustworthy and Competent
Trustworthy and Competent Service for a fair price. Hard to find in Knoxville.

MB
Mike B.
Knoxville, TN
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Mike said the service was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Blaine, TN
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019
Good folks and great service.
Always friendly and quick service.

JD
Jeff D.
Knoxville, TN
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019
They Get it Done Correctly and Fast!
I took my car to a dealership for warranty work. After having my car almost a week and telling me 3 separate occasions that they would call me the next day with an update, they never called once and they were unable to repair it. AutoXTend not only called me with updates two or three times in one day, they have my car running like new and I had it back the next work day! Take your car here!

DB
Dennis B.
Knoxville, TN
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019
The best repair shop in Knox County!
Always professional,knowledgeable, and affordable.
Scott L., President from AutoXtend responded on 05/01/2019

Thank you

Autoxtend 
Scott Lane
President
(865)688-4545

RM
Ray / Lauren M.
Knoxville, TN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019
2008 Ford Escape
Had tire rotation, balancing, alignment, fuel filter change, front caliper brake check, rear drum brake clean and adjust, and change out front CV axles. Price and workmanship were great. My wife uses this vehicle to commute and to take baby to day care. I put my trust in AutoXtend to take care of me and my family.
Scott L., President from AutoXtend responded on 05/01/2019

Thank you. Glad we could help

Autoxtend 
Scott Lane
President
(865)688-4545

CC
Casaundra Nicole C.
Knoxville, TN
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019
Woke Up to a Flat Tire
Woke up to a flat tire, had to have car towed by AAA. When I arrived, they were expecting me. Greeted me by name and immediately began servicing my vehicle. Great customer service! Even made a fresh pot of coffee for me lol. Very clean, comfortable. & cozy waiting area. Family friendly. Great experience.
Scott L., President from AutoXtend responded on 05/01/2019

Thank you, we are glad we could help.

Autoxtend 
Scott Lane
President
(865)688-4545

CB
Carol B.
Powell, TN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
It's close to my house and the employees are very knowledgeable in helping me
Carol
Scott L., President from AutoXtend responded on 05/01/2019

Thank you so much.

Autoxtend 
Scott Lane
President
(865)688-4545

BM
Bill M.
Knoxville, TN
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019
Jeff was efficient, friendly, and knowledgeable.
I was very pleased in the way that Jeff addressed my problem. He was extremely helpful, courteous, and friendly. He was able to solve my problem quickly. Thank you so much for a job well done.
Scott L., President from AutoXtend responded on 05/01/2019

Glad we could help. 

Autoxtend 
Scott Lane
President
(865)688-4545

SD
Steven D.
Knoxville, TN
Mazda 6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Steven said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 05/01/2019

Thank you.

Autoxtend 
Scott Lane
President
(865)688-4545

BE
Brack E.
Knoxville, TN
Ford RV Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Brack said the mechanic does a great job and this facility is number one in his book.
This review was collected via phone interview by Customer Research Inc.

GP
George P.
Knoxville, TN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Excellent diagnostic service and repair
AutoXtend is my go to auto repair company. They are knowledgeable, efficient and trustworthy.

BB
Brian B.
Powell, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Brian said they did everything he asked them to do in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
Powell, TN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Steve said they have been totally satisfied with them for many years.
This review was collected via phone interview by Customer Research Inc.

ET
Eddie T.
Corryton, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Eddie said this business was great. The staff was really nice and treated him nice. It was the first time he went there.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 05/01/2019

Thank you. Hope we can be of service in the future.

Autoxtend 
Scott Lane
President
(865)688-4545

JG
John G.
Knoxville, TN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
They were quick and took me in last minute
The guy at the front desk was very helpful. They were able to get me in last minute and were done quickly

JT
Jon T.
Powell, TN
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Prompt help for a friend
A friend of ours doing mission work was provided a vehicle while she was visiting our area. The vehicle began to show a flashing engine light and we recommended she bring the vehicle to AutoExtend (where we have been bringing our vehicles). They arranged for a prompt diagnostic check which identified the problem which needed to be addressed before driving. The service was approved the folks providing the vehicle and it was ready to roll the following day.
Scott L., President from AutoXtend responded on 04/10/2019

Thank you, So glad we could help.

Autoxtend 
Scott Lane
President
(865)688-4545

JP
James P.
Knoxville, TN
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019
Professional, Friendly, Very clean, fair price for the service rendered.
I really appreciated your technicians explaining the whole process to me and the most e onomical way to save money. I also appreciated the friendly service for taking me home and picking me up when the job was finished. You guys are the real deal!! Thank you
Scott L., President from AutoXtend responded on 04/10/2019

Thank you. Glad we could be of service.

Autoxtend 
Scott Lane
President
(865)688-4545

BR
Brad/Jill R.
Knoxville, TN
Toyota FJ Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Thanks
Thanks for working the car into your schedule on short notice!
Scott L., President from AutoXtend responded on 04/10/2019

You are welcome. We will always find time.

Autoxtend 
Scott Lane
President
(865)688-4545