Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1488 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
100% Would Recommend
Latest Review 5 days ago

Reviews


CI
Cecil I.
Powell, TN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Spoke with Jeanette. She said she appreciated the staff being nice and truthful.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you.

Autoxtend 
Scott Lane
President
(865)688-4545

CW
Carl W.
Ripley, OH
Ford Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/09/2018 Category: Service
Spoke with Dona. She said the facility did not make a successful repair and the vehicle broke down miles from the facility and is still stuck there.
This review was collected via phone interview by Customer Research Inc.

MC
Martin C.
Knoxville, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Martin said he loves Scott at this business. He always takes care of him every time he needs him.
This review was collected via phone interview by Customer Research Inc.

LD
Lisa D.
Knoxville, TN
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Helpful and great service!
I will always use AutoXtend. The service and personnel are both wonderful!!

JC
Jason C.
Tennessee
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/06/2018 Category: Service
Jason said the business provided good service. However, he said the prices were high.
This review was collected via phone interview by Customer Research Inc.

RH
Rowdy H.
Maynardville, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Rowdy said that the place's staff was very nice. Jeff and Scott answered all of his questions well and they were honest.
This review was collected via phone interview by Customer Research Inc.
Scott L., President from AutoXtend responded on 10/23/2018

Thank you. 

Autoxtend 
Scott Lane
President
(865)688-4545

DT
Dale T.
Knoxville, TN
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Dale said he is very satisfied with the service and always is and he uses this facility a lot.
This review was collected via phone interview by Customer Research Inc.

JH
Jonathan H.
Forked River, NJ
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
great service
My vehicle overheated on I75 travelling from Ohio to Florida. AAA recommended this shop and towed me there. They promptly diagnosed the problem and got me back on the road in short order. The customer lounge was comfortable and had a supply of coffee and soft drinks to make the wait more pleasant. I couldn't ask for any better service.

CS
Cindy S.
Powell, TN
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Friendly service; quality work
The folks at Auto Extend are knowledgable and friendly and the work was done in a timely manner.

MB
Mike B.
Knoxville, TN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Mike said everything with the business was fine and good.
This review was collected via phone interview by Customer Research Inc.

DL
Dan L.
Maynardville, TN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Dan said he has gone there forever. They always do a great job and fit him in. He never has to wait long.
This review was collected via phone interview by Customer Research Inc.

RR
Rebecca R.
Knoxville, TN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Rebecca said that her vehicle needed an inspection. The experience was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
La Follette, TN
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Oil change and battery
Excellent service, quick service

Verified Customer
Knoxville, TN
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Professional and personal
We always get great service in a timely manner.

KD
kay D.
Knoxville, TN
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Tom and Kay said the business has always done what was asked. They are very helpful when it comes to questions.
This review was collected via phone interview by Customer Research Inc.

BP
Bill P.
Knoxville, TN
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Bill said he gives this facility his business. They always tell him what the work is going to cost and they always fix things.
This review was collected via phone interview by Customer Research Inc.

BE
Brack E.
Knoxville, TN
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Brack said this business is the best. Everything was good.
This review was collected via phone interview by Customer Research Inc.

DC
dorothy C.
Knoxville, TN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Dorothy said they did a really great job and they wouldn't go anywhere else.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
La Follette, TN
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/09/2018
Oil change
I just dropped in and asked if they could change the oil. They changed the oil and checked the tires. They were fast, courteous and efficient. I am going to bring my truck next week. Thanks!

MS
Mark S.
Sharps Chapel, TN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
It doesn’t shake anymore
Had some front end steering problems, which they identified solved and fixed. It’s great to drive the highway and not having your steering wheel and hands shake like crazy.
Thanks