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Bay's Auto Repair & Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(157 Reviews)
89
Write a Review
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Score Details

5 stars
92%
4 stars
4%
3 stars
<1%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

Categories
Contact
(206) 783-5670
Visit Website
Open
Business Hours

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5015 14th Ave NW Seattle, WA 98107
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Bay's Auto Repair & Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(157 Reviews)
Write a Review
Recent Reviews
MR
Mike R.
Honda Crosstour
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Ac
They was good great price friendly
CM
Charles M.
Mazda Mazda6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Excellent communication, attentive to concerns and ready completely to carry job through to completiweon.
The shop is fully manned and prepared
for large and small repairs.
The office administrator is understanding, clear in their communication and dedicated to addressing all aspects of the repair.
Verified Customer
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Fast and helpful
No up selling. They work quick and are very friendly
KC
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Kim C.
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Priceless…..
A friend recommended Bay’s Auto over a year ago. We went in and never looked back. Efficient, reasonable and updates without upselling.
JR
John R.
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
I'm greatful I called Bay's when my check engine light was on 🤩 light was on 🤩
The service at Bay's Auto is always excellent. If they can help you. If they can't they refer you to someone who can. This time however there work was exceptional 😎. I called in a appointment for a diagnostic on a check engine light on. Which had been on a couple days before I called. When I arrived to drop the vehicle off. I asked Sal one of the many nice mechanics they have at Bay's Auto. To let me know what was wrong and how much it would cost to fix. He texted me the cost for parts and labor at around 2 pm. I agreed and they had my vehicle done by 4 pm. It's never ran better since I purchased it. I'm greatful to Bay's Auto for fixing my vehicle. It was money well spent and recommend them to anyone who asks. 🤩
Verified Customer
Land Rover Range Rover
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
9
3 years running
I've been going to Sal ever since Bay sold the business. Great service all around for my Range Rover, Volvos and Toyota. I have had some major work done, as well as regular oil changes.
The Team A. from Bay's Auto Repair & Services responded on 07/10/2025 03:55 PM

We're glad to hear that you've found a reliable pit stop for your automotive needs since the change in ownership. It's wonderful to know that Sal and the team have been able to keep your Range Rover, Volvos, and Toyota in tip-top shape. Whether it’s major repairs or the all-important oil changes, we strive to give our customers top-notch service. Keeping those engines happy is what we do best! If your cars could talk, we bet they'd have plenty of great things to say about us too.

BS
Brian S.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Good and Honest
Sal and his crew are great mechanics. They are honest and run a good business.
ER
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Erica R.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Oil Change
Good service and accommodates all needs. Highly recommended!
JS
JENNETTE S.
Toyota Prius v
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
8
Great find.
As a widow with no experience taking care of a car, Bay’s provided education and support when I needed it. A friendly place!
Verified Customer
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
My new mechanic!
I needed a new repair shop to replace the exhaust manifold on my 2002 Honda Civic Lx, one that wouldn't hold my car for two or three days. I'd heard really good things about Bay's. So I called, Sal the owner answered and gave me a reasonable quote over the phone and an appointment a few days later. So I brought my car in and after a little confusion, on my part, about when the work would be completed, Sal came up with a quick workaround and accommodated my expectations anyway. I was on my way in a couple of hours and my car was running great again. I was even charged less than the initial estimate. You can't beat that! I will definitely be back.
BH
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Brad H.
Ram 2500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
These guys are always fair and don’t sell you what you don’t need.
I highly recommend Bay’s
MM
Michaela M.
Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Great Team, Great Service
Listen, I hate getting work done on my car because I feel like I'm getting overcharged and swindled. But this team felt very honest and did great work. I will absolutely be coming back to them.
Verified Customer
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Great
Great and quick service, good prices and friendly people
KC
Karin C.
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Air-conditioning repair
After going two summers without air-conditioning (and 2 winters without defrost) in my older car, yesterday's 80+ degree day in Seattle made me decide to bite the bullet and get the repar done. A friend had recommended Bay's Auto repair so I called to see how long it would be to get an appointment. They said I could bring it in the next morning for them to take a look to determine the problem. I dropped the car off and in under two hours they had diagnosed the the problem and explained the needed repair and estimated cost. After I gave the go ahead to do the repair, they said they'd try to be done by end of day (5:30) but by noon next day at the latest. We'll to my happy surprise, I got a text at 1:40 same day that the car was ready. The customer service was great and the mechanic explained the problem he found in an understandable way and completed the repair efficiently. As with most car repairs it was a chunk of change, but very reasonable priced for the service. I will definitely use Bay's again for any future car repairs.
MG
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Margaret G.
Pontiac Vibe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
great service at an affordable cost
The service at Bay’s Auto is great from the reminder for a needed oil change, to scheduling and setting up an appointment, to the welcome at the office by Yusha when I dropped it off. It was done promptly and Yusha at the office called me to let me know that. Also I had the coupon from their mailer so the total cost was very reasonable for an excellent job. I’ll continue to use their services and recommend them to other people. Thank you!
Displaying Review 1 - 15 of 157 in total
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