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Beck Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,693 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Beck Automotive is celebrating 36 years in business. Since 1981, our team of ASE-certified technicians has been dedicated to providing customers in Franklin, IN, Greenwood, IN, Bargersville, IN, and surrounding areas Beck Automotive is celebrating 36 years in business. Since 1981, our team of ASE-certified technicians has been dedicated to providing customers in Franklin, IN, Greenwood, IN, Bargersville, IN, and surrounding areas

Categories
Auto Maintenance, Car Maintenance, Repair Shop
Contact
(317) 736-8800

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3070 N Morton Street Franklin, IN 46131
Beck Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,693 Reviews)

TA
TONY A.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/22/2025
verified customerVerified Customer
10
Becks Automotive
Excellent Friendly, Quality Service!
They are accommodating & fair been with them several years now & always pleased!!

TP
TOM P.
Bargersville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Excellent Service
Cory was super with communications on their analysis of the problem. Very friendly and great to work with.

BY
BRIAN Y.
Whiteland, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Got our air conditioning fixed!
Went there really worried about the final price I was going to receive. Was really surprised and happy when I got the bill! And it was sure nice to have the air conditioning back in the car! Great job B eck’s automotive!!
Ben from Beck Automotive responded on 07/22/2025 09:41 AM

It's always a relief when the final bill has you smiling instead of sweating! We're glad to hear you had a positive experience and that you’re cruising around in comfort with that air conditioning back on. We aim to keep our pricing as cool as your car's climate control. Don't hesitate to swing by if you need more automotive magic in the future!


MK
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Manpreet K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
9
Car Service Appointment
I had a great experience at Beck Automotive. I originally went in for a routine oil change, but they went above and beyond. Not only did they provide excellent oil service and a tire rotation, but they also checked my back lights and replaced them without me even asking. They were transparent about the condition of my tires, which I really appreciated.

What stood out to me was their attention to the little things—my car key battery had died, and they replaced it at no charge, without me even mentioning it. The staff was friendly, professional, and straightforward. No pressure and fair pricing.
Ben from Beck Automotive responded on 07/22/2025 09:41 AM

It's fantastic to hear that your experience at Beck Automotive was so positive! We're all about those little touches that make a big difference, like changing batteries without you having to jump through hoops. Transparency and excellent service are our bread and butter, and it sounds like our team hit the nail on the head. We're glad to know you found our pricing fair and our staff friendly; we promise they're all nice, even if they try to charge the coffee machine every now and then! Hope your ride continues to shine.


RL
RON L.
Martinsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
8
Great Service!!
Very knowledgeable and friendly.
The cost for service is better than most
Ben from Beck Automotive responded on 07/21/2025 09:42 AM

We appreciate your comments about our knowledgeable and friendly team. It's always nice to hear that we’ve managed to make a positive impression. And yes, while we believe quality service shouldn’t break the bank, we’re glad you found our prices to be more wallet-friendly than the competition! If you ever have questions or need assistance, feel free to reach out – we’re here to help!


KW
Kurt W.
Greenwood, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
Category: Service
Kurt said they had professional service.
Recommended
Ben from Beck Automotive responded on 07/21/2025 09:42 AM

We appreciate your feedback about the professional service you received. It's great to know that our team made a good impression. After all, we aim to keep our service as polished as your newly detailed car. If you ever need anything else, feel free to reach out!


MP
MIKE & TERRI P.
Franklin, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Great
Very body was so nice, great service
Ben from Beck Automotive responded on 07/20/2025 09:41 AM

We appreciate your feedback! It's always nice to hear that our team made a good impression. Our goal is to make your experience as enjoyable as a Sunday drive in your favorite car. We're glad you had a great service experience with us!


DS
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DEB/JOHN S.
Franklin, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Great service!
Becks has consistently provided us with efficient, courteous, reasonably-priced service. Highly recommend!
Ben from Beck Automotive responded on 07/20/2025 09:41 AM

We're glad to hear that our team at Beck Automotive has been able to consistently meet your expectations with efficient and courteous service. It sounds like we’ve earned our gold star sticker in your book! If you ever need anything else, you know where to find us—busy making sure your vehicle is road-ready and budget-friendly!


JE
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JOSE E.
Greenwood, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Awesome work Dale
Dale has been my mechanic for years now and I would not take any of my vehicles (Subaru) to anyone else. Missed him when he was gone for a while a few years ago. I moved to Missouri, and I still send my old car (which resides with my son) to have Dale look at it.
Ben from Beck Automotive responded on 07/20/2025 09:41 AM

It sounds like Dale has truly earned your loyalty, and we appreciate you sticking with him through thick and thin—especially from all the way over in Missouri! It's great to hear that he’s maintained such a strong bond with your vehicles. We’re pretty sure Dale must have a secret, possibly involving a magical toolbox. Rest assured, your Subaru is in good hands, whether it’s in your driveway or hanging out with your son. Thanks for trusting us with your automotive needs!


DP
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DAVE P.
Martinsville, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Truck service
As usual Beck’s best place, in my opinion, to get your work done . I had my truck serviced and checked over and they found the battery was almost expired and they replaced it. It’s interesting how they look your vehicle over to try help prevent further problems. Dale and crew great people to work with. New man Cory nice guy and look forward to working with. Don’t forget Melissa great smile and friendly.
Ben from Beck Automotive responded on 07/20/2025 09:40 AM

We're glad to hear you think Beck Automotive is the best place to get your work done! It's always a relief when our team spots potential issues before they turn into costly repairs—like an expired battery, which can be as shocking as a surprise party you didn't sign up for. We're happy to hear you had a great experience with Dale and the crew, and it sounds like Cory is fitting right in—like a puzzle piece that just clicked! And yes, Melissa's smile is a secret weapon in our service arsenal, brightening up even the trickiest of auto problems. Your feedback means a lot to us, and we're here to keep your truck running smoothly!


Verified Customer
Franklin, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
In and out in no time!
Had my truck diagnosed and fixed in 2 days had me back on the road in no time
Ben from Beck Automotive responded on 07/19/2025 09:44 AM

We appreciate your feedback and are glad to hear your truck was diagnosed and repaired so quickly. It's always good to know we can get you back on the road before your coffee gets cold. If you have any more automotive mysteries or just need to chat about trucks, we're here to help!


JC
Jason C.
Franklin, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
Category: Service
Jason said they had good communication, were very respectful, and the price was fair.
Recommended
Ben from Beck Automotive responded on 07/19/2025 09:44 AM

We appreciate you taking the time to share your experience with us. Good communication is key; we aim to keep the lines open—even while your tires are spinning. We're also glad to hear you found our pricing fair; we like to think we're value champions around here. Your support means a lot, and it inspires us to keep doing what we do best.


Verified Customer
Franklin, IN
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/08/2025
verified customerVerified Customer
3
Quick service but disappointed on pricing
Beck offered a quick service and a nice waiting room to wait in. I was kept updated on progress. I was disappointed at check out that I was going to be charged more than the original quote and that the labor hours did not match how long I had been there. I waited for less than two hours for my repair and they tried to charge me for 2 1/2 hours. They did change the time, but I was still disappointed in them for not being honest.

RH
RACHEAL H.
Franklin, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Prompt and precise
Had to wait just a few days for an appt (no big deal was much better than Bradley where it was close to 7) was ready for pick up same day as appt.
Nice people
Ben from Beck Automotive responded on 07/12/2025 09:44 AM

It's great to hear that your appointment went smoothly and that our waiting time felt like a breeze compared to your past experiences! We're glad you enjoyed your time with our team—after all, a little kindness goes a long way in the automotive world. If you have any more vehicle needs or just want to swing by for some friendly chat, we're here!


AS
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ASHLEY S.
Grand Rapids, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Life Savers!
Dale was incredible! Wonderful communication, honest, and helped save our car. Check them out before going anywhere else!
Ben from Beck Automotive responded on 07/08/2025 09:38 AM

We’re glad to hear that Dale made such a positive impact during your visit! It sounds like he’s not just good with cars but also with communication – a rare combo. We really appreciate you spreading the word and encouraging others to check us out. Your car sounds like it’s found a new best friend in us!

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