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Charlie's Garage, Inc

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,853 Reviews)
95

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Charlie’s Garage understands that trust is earned and our goal is to achieve that with each customer. We offer a variety of automotive services and repairs. At Charlie’s we only use quality parts and equipment. Our Technicians are ASE certified. Serving Northeast Ohio since 1981, we pride ourselves in providing excellent customer service, Charlie’s Garage understands that trust is earned and our goal is to achieve that with each customer. We offer a variety of automotive services and repairs. At Charlie’s we only use quality parts and equipment. Our Technicians are ASE certified. Serving Northeast Ohio since 1981, we pride ourselves in providing excellent customer service, outstanding workmanship at a fair price. Please, give us a call or stop by and allow us your business and your trust. ...more

Categories
Car Maintenance, Auto Repair, Domestic Auto Repair
Contact
(330) 628-4757
Opening in 51 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1247 Waterloo Rd Mogadore, OH 44260

Affiliations

ASE
NAPA
Charlie's Garage, Inc's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,853 Reviews)

DB
Don B.
Mogadore, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/10/2026
verified customerVerified Customer
0
False advertisement
The advertisement we were sent in the mail states for an oil change the 37 point inspection and oil filter are suppose to be included in the 64.99 price plus the haRdous waste should be included in that price. You charged the extras on my highlander that we just had oil changed . If you are going to charge for extras it should be stated clearly not saying that it is included. It’s like 15.00 extra not including the hazardous waste it’s unlikely we will be back we have referred other people to you but we doubt that we will anymore
Terry C., Service Adviser from Charlie's Garage, Inc responded on 04/13/2026 11:06 AM

Hello Don, I am sorry that you believe that our flyer we sent in the mail is false advertisement for the 64.99 Full Synthetic Oil Change  and 37 Point inspection. The flyer clearly states that is for most vehicles up to 5 QUARTS. Your Toyota Highlander uses 6 Quarts and your Chevy Silverado uses 8 Quarts. I am sorry that you were confused.

Terry Chitty
330-628-4757
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