Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85
4.9

( 296 Reviews )

99% Would Recommend
Latest Review 6 days ago

Reviews


Verified Customer
Waco, TX
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2019
Knowledgeable staff, Honest repairs, honest prices.
I found myself at Cunningham Brothers, after a bad experience, and wrong diagnosis by another repair shop. These guys diagnosed my vehicle at no charge, found the real problem, gave me an estimate (saved me 500.00 I would have paid at the other repair shop) and a repair time quote. Not only did they stay on budget, but also stayed on the time quote as well, Wich was important to me, due to working 13 hours a day. I won't take my vehicles anywhere else. Awesome guys.

JP
Jim P.
Waco, TX
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Jim said the service was good. He said they do a good job and have a good reputation.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Waco, TX
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2019
You fixed a fuel problem would you charge me for the diagnosis I thought if you fix the problem you don’t get charge of the diagnosis but you didn’t fix the headlight but the windshield wipers
You fix the fuel problem thanks but you forget to do the headlights in the windshield wipers and you charge me for the diagnosis I thought if you fix the problem you don’t get charge for the diagnosis on time charge for diagnose if you don’t fix the problem I was charged $52 for the diagnosis place to fix the problem on the fuel issue

RM
Royce M.
Waco, TX
Lincoln Mark LT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Royce said he got along pretty good with the owner, and everything was pretty well done. They did a good job.
This review was collected via phone interview by Customer Research Inc.

TJ
Tyler J.
Texas
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Tyler said the gentleman at the front desk was very personable. They had a great conversation. The inspection was done in 15 minutes.
This review was collected via phone interview by Customer Research Inc.

JF
Jeff F.
Texas
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Jeff said the employees were thorough. They were very nice. They provided service in good time. They completed service quickly.
This review was collected via phone interview by Customer Research Inc.

EG
Ephraim G.
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Top mechanics in town!
Ezra Cunningham went out of his way to listen to my history and understand what the problem was with my 2011 Chevy. Then he fixed it! So 5 stars for service and quality work!

MH
Michael H.
Waco, TX
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/21/2019 Category: Service
Michael said he had no real issues. They said the axle work would be done in a week, which he thought was a good amount of time for the job.
This review was collected via phone interview by Customer Research Inc.

JM
Jacob M.
Waco, TX
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Jacob said the service was really good.
This review was collected via phone interview by Customer Research Inc.

DR
David R.
Lacy Lakeview, TX
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
David said they are hard to get in there with the Monday through Friday 9am to 5pm hours, but he makes arrangements, because they are worth it.
This review was collected via phone interview by Customer Research Inc.

RL
Ruby L.
Waco, TX
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Ruby said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

GT
George T.
Waco, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
George said the staff was very quick, honest, good and trustworthy.
This review was collected via phone interview by Customer Research Inc.

RM
Ricardo M.
Waco, TX
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2019 Category: Service
Ricardo said the service is always good.
This review was collected via phone interview by Customer Research Inc.

AA
Aaron A.
Waco, TX
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Aaron said they did what he asked them to do in a reasonable time.
This review was collected via phone interview by Customer Research Inc.

GR
George R.
Waco, TX
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019 Category: Service
George said he would definitely recommend this business.
This review was collected via phone interview by Customer Research Inc.

PK
Peggy K.
Elm Mott, TX
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
Peggy said the work was really good and the staff did a really nice job, better than other places she's been. They are really nice people and explained everything to her. She would take her vehicle back there.
This review was collected via phone interview by Customer Research Inc.

ST
Steven T.
Waco, TX
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
Steven said the business is fair.
This review was collected via phone interview by Customer Research Inc.

JN
James N.
Waco, TX
Ford Econoline Wagon
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/11/2018
Reeled like bate and switch
My 1999 Ford E 250 van was running rough. The code on the trouble light said there was an issue with cylinder #2. The quoted me $55 to trouble shoot the problem. Then they came back and said it would be another $100 to find the problem. They measured voltages and ohmed wires all to find that the fuel injector needed to be replaced. Bottom line it was over $450 to fix the problem. Wow really just be aware that it cost lots to do simple things.

DL
Dennis L.
Williams, AZ
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Dennis said he was very pleased though the work took longer than he thought it would. The staff were honest, treated him fairly and got the transmission fixed.
This review was collected via phone interview by Customer Research Inc.

SE
Somebody E.
Waco, TX
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/05/2018
Not sure what the hype is about.
They are okay, but I didn't have the greatest experience. The job they ended up doing was fine I guess. It was a little pricey after checking around with other shops about the work done. And it was a little weird going there for a first time. They were too busy the first day I brought it in, so I came back the next day. I left it, and they didn't have a lot in front of me that day, but it still seemed like they took their time getting to it to diagnose and repair. Then they didn't even get to it that day but instead the end of the day after that. And they didn't even get to the repairs until near the end of the third day there, finishing mid day 4 of it being there.

It seems that a lot of service type businesses take their vans and trucks there, so maybe those guys just always have precedence over regular people off the street. They were fine as far as work done, but I probably wont go back there. Why go back if takes them almost a work week for what is maybe a 5-6 hour job. I have no idea why they get such high ratings, and people rave about them.

Displaying Review 41 - 60 of 296 in total