Reviews
DV
Don V.
Eastlake, OH
Jeep Cherokee
Verified Customer
professional atmosphere
Everything went perfect, from calling for a appointment to work being finished as asked.
Recommended
Dave R. from Dave's Auto Care responded on 02/18/2021
Thank you. We appreciate it very much!
MM
Marylou M.
Willoughby Hills, OH
Toyota RAV4
Verified Customer
RAV4
I'm glad AAA recommended Dave's Auto Service for my vehicle checkup. I didn't have to wait to take the truck in and the guys were very courteous and professional. I will take my vehicle there from now on when it needs service.
Recommended
Dave R. from Dave's Auto Care responded on 02/11/2021
Thank you. We appreciate your time and review!
MB
Michelle B.
Willoughby, OH
Honda Civic Si
Verified Customer
Michelle said she had an emergency situation when the mailer of the business arrived so she took her vehicle to the business. She stated that the staff have great customer service, their communication was very good, the first time they called, they told her what was wrong with her vehicle and the second time they called was to tell her that her vehicle was fixed. She said they will br taking their vehicles to the business from now on.
Recommended
RP
Richard P.
Willoughby, OH
Toyota Camry
Verified Customer
Richard said they do their service with knowledge and promptness.
Recommended
Dave R. from Dave's Auto Care responded on 02/10/2021
Thanks you Sir. Much appreciated!
DH
David H.
Eastlake, OH
Pontiac G6
Verified Customer
David everything is fine and had no problems.
Recommended
Dave R. from Dave's Auto Care responded on 02/08/2021
Thank you Sir!
AE
Arresa E.
Euclid, OH
Jeep Cherokee
Verified Customer
Oil change (tire rotation)
First time going to Dave’s. Great experience getting an oil change, quick and affordable.
My only complaint is that they were supposed to rotate my tires as well but one of the tires wouldn’t come off so easily, they refused to do the rotation because it was too close to the end of the day and they stated they needed more time to get the tire off.
I felt like the work should’ve been done just because I had an appointment scheduled in advance and if they couldn’t leave right at 5:30 then they couldn’t, instead of inconveniencing the customer to have to make another appointment to come back just for a tire rotation.
My only complaint is that they were supposed to rotate my tires as well but one of the tires wouldn’t come off so easily, they refused to do the rotation because it was too close to the end of the day and they stated they needed more time to get the tire off.
I felt like the work should’ve been done just because I had an appointment scheduled in advance and if they couldn’t leave right at 5:30 then they couldn’t, instead of inconveniencing the customer to have to make another appointment to come back just for a tire rotation.
Recommended
Dave R. from Dave's Auto Care responded on 02/05/2021
I sincerely appolize for the inconvenience. Our concern was breaking off a wheel stud. At the time of day that it was we would have been unable to obtain the correct replacement part disabling your vehicle overnight. Nobody wanted that to happen so we erred on the side of caution. Again, we are sorry for the inconvenience this caused.
TG
Thomas G.
Willoughby, OH
Great job!!
I was very pleased when I got my car back to see that, not only did they fix the starter and check engine light, but took care of some little things like filling the tires. And all at a good price!
Thanks, Dave
Thanks, Dave
Recommended
Dave R. from Dave's Auto Care responded on 02/05/2021
You are very welcome Mr. Georgian.
DT
Diane T.
Eastlake, OH
Toyota 4Runner
Verified Customer
Good experience.
Service was great, employees all were very friendly. explained my problem very clearly, waiting area was very clean and comfortable.
Recommended
Dave R. from Dave's Auto Care responded on 02/03/2021
Thank you so much. We appreciate it!
RA
Ronald A.
Willoughby, OH
Mercedes-Benz E320
Verified Customer
Spoke with Carol. She said she always uses Dave and he is great . She is a good customer and he is a good operator and does a great job.
Recommended
Dave R. from Dave's Auto Care responded on 02/04/2021
Thank you!
Verified Customer
Willoughby, OH
Toyota RAV4
Verified Customer
Honest
I went in with an unknown electrical problem and left with a simple lightbulb change. They could have charged me hundreds on diagnostics after another place tried one bulb and told me I may need a wire harness. They installed a bulb instead and gained a new customer. I was highly impressed with their honesty and integrity.
Recommended
Dave R. from Dave's Auto Care responded on 01/30/2021
Very happy to hear you are pleased. Thank you!
JE
Joann E.
Mentor, OH
Honda CR-V
Verified Customer
Our cars always leave Dave’s feeling like new.
We have gone to Dave’s for years. They are honest, and very knowledgeable. They explain what our cars need and what they will do and how much it will cost. They do a great job and it is always a pleasure to do business with them.
Recommended
Dave R. from Dave's Auto Care responded on 01/29/2021
We appreciate it very much. Thanlk you!
WK
William K.
Thompson, OH
Cadillac DTS
Verified Customer
William said they did exactly what he wanted , were pretty helpful, explained everything and it all worked out. Everything was good, he is happy, they diagnosed the problem , the service was good and he has already recommended them to a friend.
Recommended
Dave R. from Dave's Auto Care responded on 01/28/2021
Thank you.
GP
Georgeanne P.
Eastlake, OH
Buick Encore
Verified Customer
Good, prompt, friendly service and product follow up
Delivery of Weathertech floor mats was lengthy due to shipping problems beyond your control. Thanks to Jim for keeping me updated.
Recommended
Dave R. from Dave's Auto Care responded on 01/22/2021
We appreciate your patience. Thank you!
VS
Virgil S.
Eastlake, OH
Buick Rainier
Verified Customer
Virgil said they got him in quick. They are a decent price. They got him out as quick. Good service. Excellent service.
Recommended
Dave R. from Dave's Auto Care responded on 01/21/2021
We appreciate the input. Thank you!
EB
Ellen M. B.
Willowick, OH
Nissan Quest
Verified Customer
Loyal, honest, friendly
Honest, friendly, loyal
Recommended
Dave R. from Dave's Auto Care responded on 01/20/2021
hank you for taling the time to respond. We apprecate it!
Dave R. from Dave's Auto Care responded on 01/20/2021
Taking the time to respond...
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