Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1057 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.66667/5Overall Rating 3.66667/5Overall Rating 3.66667/5rating 3.66667rating 3.66667
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
98% Would Recommend
Latest Review 1 day ago

Reviews


JB
John B.
Encinitas, CA
Nissan Pathfinder
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018
Still a new client but OMG so far ever so Great!
Every one of my experiences has been great met with a respectful, full-knowledged advice and issues resolved to my complete satisfaction. I've always had good mechanics for my cars wherever I ended-up moving to and ALWAYS stick with them. They end up knowing my family (cars) and treat me like a country doctor.

They were a referral from a friend, actually 3 friends, which has turned out to be GOLD!

TS
Toni S.
San Diego, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
The pictures & estimates
I loved Furgerson’s policy of showing the customer actual photos along with estimates of what is going on with your vehicle. It also lets the customer prioritize repairs.
Rich is a wonderful mechanic.

PG
Paul G.
San Diego, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Professional, Courteous and Most Friendly staff
I have had nothing but positive experiences in dealing with the folks at Furgerson's Garage. I find they do the job expeditiously and professionally and provide sound advice without any attempt to "expand the job for their benefit", as I have encountered at other facilities.. Good to work with people you can trust

Verified Customer
Encinitas, CA
Mazda CX-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Smog Check
Great price and very quick. Thanks Team Furgerson
Tom M., Service Manager from Furgerson's Garage responded on 09/12/2018

Thank You!

Tom Morrell
Service Manager
760-436-3337

JS
Joseph S.
Banning, CA
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Joseph said they took an hour for an oil change.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 09/11/2018

Thank you Joseph for the 5 star review, we really appreciate that. We try our best to be prompt and if you were inconvenienced, we sincerely apologize. Thank you for your understanding

Tom Morrell
Service Manager
760-436-3337

DW
Doug W.
San Diego, CA
Porsche 911 Carrera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
prompt response and timely fair service
They made the repair easy and seamless. Saved money over the dealer by a log shot.
Tom M., Service Manager from Furgerson's Garage responded on 09/11/2018

Thanks Doug, We appreciate the opportunity to service your Porsche.

Tom Morrell
Service Manager
760-436-3337

LV
Lori V.
Escondido, CA
Lexus RX 450h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
Quick Service
Quick and good price for smog check. Received coupon from AAA
Tom M., Service Manager from Furgerson's Garage responded on 08/27/2018

Thanks Lori, we also do regular servicing of most vehicle- come see us again!

Tom Morrell
Service Manager
760-436-3337

JS
Judy S.
Encinitas, CA
INFINITI M35h
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018
Best people
waited For my car to pass the smog check...a whole 15/20 minutes! The front office staff couldn’t have been nicer!
Have been a happy customer of Furgerson’s for years!
Tom M., Service Manager from Furgerson's Garage responded on 08/27/2018

Thanks Judy, we appreciate your business.

Tom Morrell
Service Manager
760-436-3337

DB
David B.
Cardiff By The Sea, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
David said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 08/27/2018

Thank you David, your referral would be greatly appreciated

Tom Morrell
Service Manager
760-436-3337

HH
Helen H.
Encinitas, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Helen said everything was quick and easy. Justin was nice and efficient.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 08/28/2018

Thanks Helen, Justin appreciates your good words

Tom Morrell
Service Manager
760-436-3337

SS
Steven S.
Escondido, CA
BMW M3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Steven said the business was fantastic.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 08/27/2018

Thanks Steven, it's our pleasure to serve you.

Tom Morrell
Service Manager
760-436-3337

WB
William B.
Encinitas, CA
BMW X5
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018 Category: Service
William said the only issue was that there was a long wait time to get his battery installed.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 08/27/2018

Thank you William, we are sorry that your battery replacement took longer than usual as we took extra time to confirm the correct battery type and for programing. We apologize for your inconvenience.

Tom Morrell
Service Manager
760-436-3337

BB
Bill B.
Carlsbad, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018
I've been in twice on the recommendation of my neighbor very happy both times.
Great job after yours truly caused my problem. Quick appointment work done in a few hours for a very fair price. Friendly greeting upon arrival quick updates on progress and price. What more could one want from a neighborhood business. Thanks Guys again.

Bill Blair
Tom M., Service Manager from Furgerson's Garage responded on 08/27/2018

Thank you Bill! We really appreciate your review and your business.

Tom Morrell
Service Manager
760-436-3337

MS
Marshall S.
Carlsbad, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018
Furgerson's Garage
They diagnosed the problem quickly and accurately, They did not try to sell me ancillary services which may not need like other car repairs centers. They provided a service vehicle which I needed and were reasonable. What more could you ask for?
Tom M., Service Manager from Furgerson's Garage responded on 08/21/2018

Thanks Marshall! We try to make sure we focus on your immediate issues first. We appreciate your good review.

Tom Morrell
Service Manager
760-436-3337

YS
Yvonne S.
Encinitas, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Yvonne said she was happy with the service.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 08/21/2018

Thank you Ynonne

Tom Morrell
Service Manager
760-436-3337

KM
Kevin M.
Encinitas, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018
always impressed with the work on all of our vehicles, and the professional communications
The very best garage in North County. We have been bringing our vehicles there for decades and always happy.
Tom M., Service Manager from Furgerson's Garage responded on 08/16/2018

Thanks Kevin! what a great review! we are so glad to have you as our customer

Tom Morrell
Service Manager
760-436-3337

KB
Kurt B.
Encinitas, CA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Spoke with Patsy. She said the staff at this business were very nice, very prompt and they did a great job.
This review was collected via phone interview by Customer Research Inc.

SM
Stephen M.
Encinitas, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Stephen said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 08/16/2018

Thank you Stephen, your opinion matters, we appreciate your kindness and patronage

Tom Morrell
Service Manager
760-436-3337

DE
Domonic E.
Encinitas, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Domonic said he had a good experience.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 08/08/2018

Thank you very much for your review Domonic

Tom Morrell
Service Manager
760-436-3337

BE
Bert E.
Cardiff By The Sea, CA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018
Accurate, reliable, timely & trustworthy
Providing quality car maintenance. A neighborhood asset. Trustworthy and timely service.
Tom M., Service Manager from Furgerson's Garage responded on 08/01/2018

Thank you Bert! we appreciate you trust and loyalty.

Tom Morrell
Service Manager
760-436-3337