Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1261 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5rating 4.0000025
Original
Overall Rating 1.5000025/5rating 1.5000025rating 1.5000025rating 1.5000025rating 1.5000025
98% Would Recommend
Latest Review about 24 hours ago

Reviews


JG
Jaswinder G.
Del Mar, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
Excellent service.
I have gotten my smog done on all my cars for several years now and this is one shop where I always feel the service is excellent, they explain things well and very reasonable. I have recommended all my friends to come to Fergusons and they loved the experience. Thank you.
Tom M., Service Manager from Furgerson's Garage responded on 03/04/2019

Thank you Jaswinder, we appreciate your referrals.

Tom Morrell
Service Manager
760-436-3337

LL
Lucinda L.
Cardiff By The Sea, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
They were great
They got us in on time and out in 15 minutes. I had brought a book to read while I was waiting and only read 2 pages before they were done. With a coupon, I paid a much lower price than other smog places - by $10! Nice people and a clean office, too.
Tom M., Service Manager from Furgerson's Garage responded on 03/04/2019

Thanks for coming in Lucinda!

Tom Morrell
Service Manager
760-436-3337

ET
Erik T.
Encinitas, CA
Lexus RX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Great staff
Excellent service and happy with the work done on vehicle.
Tom M., Service Manager from Furgerson's Garage responded on 03/04/2019

Thanks Erik, gald to be of service!

Tom Morrell
Service Manager
760-436-3337

Verified Customer
Solana Beach, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Great service
Thanks for the great service again. I need a quick turnaround on service for my denali and i was able to get in first thing in yhe morning and was finished in about an hour. I also was given an additional service recomensation that made sense because of the timing and ability to save on labor cost by doing it with the current repair. I trust the service advice and work. I’ll continue to bring my vehicles here.
Tom M., Service Manager from Furgerson's Garage responded on 03/04/2019

Thank you very much

Tom Morrell
Service Manager
760-436-3337

AW
Anne W.
Encinitas, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Furgeson's is the bes...
As a long time customer of Furgeson"s I think they are the best. I trust them to do what they say needs to be done and I like the way they show what it is and whether it is urgent . My old Camry appreciates their care, as do i.
Tom M., Service Manager from Furgerson's Garage responded on 03/04/2019

Thanks Anne, we really value your opinion!

Tom Morrell
Service Manager
760-436-3337

MV
Michele V.
Encinitas, CA
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Efficient, fast and Justin
My experience yesterday was excellent. Jason was gracious and prompt in serving me. From check in to pick up was under an hour. I was also impressed with the technology that allows Fergussons to electronically submit my smog check.
Tom M., Service Manager from Furgerson's Garage responded on 03/04/2019

Thanks for the great review Michele!

Tom Morrell
Service Manager
760-436-3337

MF
Margaret F.
Carlsbad, CA
Volvo XC90
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2019 Category: Service
Spoke with Dan. He said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 03/04/2019

Thank you very much for your business

Tom Morrell
Service Manager
760-436-3337

MF
Mike F.
Encinitas, CA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Mike said the staff are honest and charge reasonable prices. They tell him what's wrong and are thorough with their explanation. He has no complaints.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 03/04/2019

We appreciate that you are our customer Mike!

Tom Morrell
Service Manager
760-436-3337

CC
Craig C.
Encinitas, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
All fixed!
Great service. Easy pick up after hours.
Tom M., Service Manager from Furgerson's Garage responded on 03/04/2019

Thank you Craig!

Tom Morrell
Service Manager
760-436-3337

CK
Clair K.
Carlsbad, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
finding problems
I come in for routine oil changes/smog tests and know that they also look for potential problems when doing an oil change. They advise what they believe should be done, no pressure to do it here or now. My 2001 Odyssey has been kept in running condition with no problems because of their service. I love the Internet service record. It is cheaper to keep the car reliable and running and pay for quality diagnosis and service. A ten year happy customer.
Tom M., Service Manager from Furgerson's Garage responded on 03/04/2019

Thank you Clair, we really appreciate that you took time to respond. We are glad we were able to help with the Odyssey.

Tom Morrell
Service Manager
760-436-3337

BD
Brad D.
Solana Beach, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Great place to do business
I've been doing business with them for years. I think they're honest and dependable, the best shop around and I'd give them 10 stars if i could.
Tom M., Service Manager from Furgerson's Garage responded on 03/04/2019

Thanks Brad!

Tom Morrell
Service Manager
760-436-3337

GA
Gina A.
Encinitas, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019
Professional responsive service
Needed an oil change and I supplied the oil and foo. Furgersons did it on time, fast service and reasonable price.
Tom M., Service Manager from Furgerson's Garage responded on 02/06/2019

Thank you very much Gina

Tom Morrell
Service Manager
760-436-3337

Verified Customer
Encinitas, CA
Ford F-350 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Excellent Service!
The staff at Furgersons has maintained all of our families vehicles for more than 25 years!
Tom M., Service Manager from Furgerson's Garage responded on 02/01/2019

Thank You very much!

Tom Morrell
Service Manager
760-436-3337

Verified Customer
Encinitas, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Quality Work, Professionals Mechanics that you can TRUST
Appreciate the early drop off, follow up on work to be completed. Great work done to my truck and appreciate the easy after hours pick up too
Tom M., Service Manager from Furgerson's Garage responded on 02/01/2019

Thank You! We really appreciate your taking the time to review us and your kind words

Tom Morrell
Service Manager
760-436-3337

Verified Customer
Cardiff By The Sea, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
They were quick & efficient.
Was able to get an appointment right away for a smog check. Service was quick. Had a coupon which saved me $10. Friendly person on phone & in person.
Tom M., Service Manager from Furgerson's Garage responded on 02/01/2019

Thank you for coming in today

Tom Morrell
Service Manager
760-436-3337

MJ
Mary-Jill J.
Carlsbad, CA
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Smog test
Staff was friendly and efficient. They answered questions about maintenance on my other vehicles as I waited.
Tom M., Service Manager from Furgerson's Garage responded on 02/01/2019

Thanks for your business!

Tom Morrell
Service Manager
760-436-3337

SM
Sue M.
Encinitas, CA
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Always dependable!
I can always trust the guys at Furguson’s to give me honest service. I also like the fact that they can take me home and pick me up when my car is finished.
Tom M., Service Manager from Furgerson's Garage responded on 01/29/2019

Always a pleasure Sue!

Tom Morrell
Service Manager
760-436-3337

LM
Logan M.
Encinitas, CA
INFINITI G37 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Logan said the service was timely.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 01/29/2019

Thanks for the response Logan

Tom Morrell
Service Manager
760-436-3337

RF
Rodney F.
Encinitas, CA
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Rodney said he was extremely impressed and happy with the service he received. The staff was clean cut, and the facility was clean also. He was in and out quickly and enjoyed the experience.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 01/29/2019

Thank you Rodney, we are glad you came in

Tom Morrell
Service Manager
760-436-3337

GB
George B.
Cardiff By The Sea, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Professionalism
Ferguson's has serviced & repaired my family's 4 vehicles over the years and they always been highly efficient, honest, professional and easy to understand.
I trust all the work they have done and recommend them highly.
Tom M., Service Manager from Furgerson's Garage responded on 01/21/2019

Thanks George, We really appreciate your kindness and your time for responding.

Tom Morrell
Service Manager
760-436-3337