Reviews
GN
Geri N.
Madison, WI
Honda Civic
Verified Customer
Great communication & service
I appreciated the call to let me know what the issue was with my car, an estimate of cost, and when the car would be ready. When another issue came up with possibility of car not ready, they offered a loaner car. I also like the “recommendations “ on the invoice for future service needs.
Recommended
KR
Kris R.
Madison, WI
Toyota Prius v
Verified Customer
Great service!
Friendly people, great work.
Recommended
Rick G., President from Genins Autocare responded on 01/18/2021
Kris
Appreceiate your business
Thank you
President
608-238-1088
CD
Carol D.
Madison, WI
Chevrolet Impala
Verified Customer
Carol said the assessment of what needed to be done and the cost of the repairs were given to her before any repairs were done.
Recommended
Rick G., President from Genins Autocare responded on 01/18/2021
Carol
Appreceiate your business
Thank you
President
608-238-1088
NH
Nancy H.
Verona, WI
Subaru Impreza Sedan
Verified Customer
Great Service at a fair price!
At Genins, They take pride in their work. They are knowledgeable, honest, and professional. Thank you once again for a job well done!
Recommended
Rick G., President from Genins Autocare responded on 01/18/2021
Nancy
Appreceiate your business
Thank you
President
608-238-1088
Verified Customer
Madison, WI
Toyota Prius
Verified Customer
Fast, friendly and local service
Genin’s fit me in without an appointment and replaced my headlight in under 30 minutes. And the cost was about half of what I anticipated. They are a treasure in the near West side of Madison. Love being able to support local businesses.
Recommended
Rick G., President from Genins Autocare responded on 01/18/2021
Appreceiate your business
Thank you
President
608-238-1088
CC
Chengwen C.
Madison, WI
Excellent staff, Excellent service
This time I brought my car to Genin's Autocare for winter inspection and tire repair(a tire leak air), they checked the car carefully and repair the leaked tire. The service experience was full of warm and respect, the staff care about my car, my safety and my expenses(I spent only $39 for the service). Thanks Genin's Autocare for your excellent service, your kindness and your honest!
Recommended
Rick G., President from Genins Autocare responded on 12/22/2020
Chengwen
Appreciate your business.
Thank you
President
608-238-1088
WC
Wendy C.
Madison, WI
Toyota Matrix
Verified Customer
Emergency care
I limped into Genin’s at the end of the day with a crisis. They were so patient and so kind. In the end, they looked at whether they could help, took me on late, solved my problem, got me going in an hour and treated me so well. I’m so grateful for their great service.
Recommended
Rick G., President from Genins Autocare responded on 12/22/2020
Wendy
Appreciate your business.
Thank you
President
608-238-1088
JK
Justin K.
Middleton, WI
Toyota RAV4
Verified Customer
Friendly, fast, done the right way.
I have never had an experience at Genin's that I wasn't blown away by their attention to detail, and exceptional service. Every time, the job was done the right way, and I was informed of reccomendations and issues that were discovered throughout the process. Not once have I ever felt like I didn't know what was going on with my car. Well done all!
Recommended
Rick G., President from Genins Autocare responded on 12/22/2020
Justin
Appreciate your business.
Thank you
President
608-238-1088
CP
Chris P.
Verona, WI
Subaru Impreza Sedan
Verified Customer
Can't say enough good things
Truly one of our great local businesses. Will use them anytime we have a problem or questions on our vehicles.
Recommended
Rick G., President from Genins Autocare responded on 12/22/2020
Chris
Appreciate your business.
Thank you
President
608-238-1088
MW
Matthew W.
Madison, WI
Honda Accord Sdn
Verified Customer
Attentive
I pulled in, unannounced with a radiator/coolent leak. I was fixed up and on the road in a day! The consistent updates and personable phone calls are very comforting when dealing with important things like your transportation. I was offered a loner car upon arrival, and couldn't be happier with my experience!
Recommended
Rick G., President from Genins Autocare responded on 12/22/2020
Matthew
Appreciate your business.
Thank you
President
608-238-1088
Verified Customer
Madison, WI
Subaru Outback
Verified Customer
Good work, great people
Work was done professionally and on time.
I will definitely use them again. In fact I prefer
them over the dealer's service.
I will definitely use them again. In fact I prefer
them over the dealer's service.
Recommended
Rick G., President from Genins Autocare responded on 12/22/2020
Appreciate your business.
Thank you
President
608-238-1088
JL
John L.
Madison, WI
Toyota Highlander
Verified Customer
Always the Best.
Excellent and considerate service.
Recommended
Rick G., President from Genins Autocare responded on 12/22/2020
John
Appreciate your busoness.
Always good to see you!
Thank you
President
608-238-1088
CD
Carol D.
Madison, WI
Toyota Corolla
Verified Customer
Carol said she would recommend the business for service.
Recommended
Rick G., President from Genins Autocare responded on 12/09/2020
Carol
Appreciate your business.
Thank you
President
608-238-1088
DC
Deb & Rich C.
Madison, WI
Toyota Camry Solara
Verified Customer
Winter preparation
We brought our Solara in for routine maintenance, tire rotation, and winterizing. The service was efficient and complete. Another excellent experience with Genin’s. We trust their work and will continue to be loyal customers.
Recommended
Rick G., President from Genins Autocare responded on 12/09/2020
Deb & Rich
Always great to see you two.
Greatly appreciate your business.
Thank you
President
608-238-1088
KL
Karen L.
Madison, WI
Honda Fit
Verified Customer
Excellent and Honest Service
I brought my car to Genin's for an oil change and asked them to take care of anything else that needed to be done. After a thorough inspection, they informed me that the only additional work needed was replacement of the cabin filter, and let me know that the battery was probably near the end of its useful life. In addition, they let me know they offer a AAA discount and asked if I was a AAA member! Very honest, thorough, and professional service!
Recommended
Rick G., President from Genins Autocare responded on 12/09/2020
Karen
We appreciate your business.
Thank you
President
608-238-1088
Displaying Review 1 - 15 of 726 in total