Reviews
MR
Mark R.
Madison, WI
Subaru Outback (Natl)
Verified
Very personal communication. Confident, professional service.
I think the communication in service at this business are very good. I also enjoy the fact that they are with in my neighborhood and are a local business.
Recommended
Verified Customer
Madison, WI
Subaru Forester
Verified
GREAT customer service
I needed some last minute work done and they were quick and super nice.
Recommended
EB
Eric B.
Waunakee, WI
Ford Explorer
Verified
Eric said the business was great. They were prompt. They called him and recommended him to a different facility to save him money.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Madison, WI
Subaru Forester
Verified
Help in time of need!
Genin’s staff were helpful and reassuring on the phone when I reported the problem and prompt and efficient and informative when work was completed.
Recommended
PG
Peggy G.
Madison, WI
Audi A4
Verified
Fabulous Neighborhood Autocare
Genin Autocare USA is a five star gas station. Every employee is friendly, fast, knowledgeable and efficient. They have a full service pump where they immediately care for your car’s needs and accommodate your personal schedule.
Recommended
BW
Brian W.
Madison, WI
Toyota Camry
Verified
Brian said the service was good and quick. His vehicle is running great. They saved him from a lot of trouble. He really appreciates them.
Recommended
This review was collected via phone interview by Customer Research Inc.
NS
Nathan S.
Madison, WI
Kia Forte
Verified
Nathan said the business did a good job and everyone was very responsive.
Recommended
This review was collected via phone interview by Customer Research Inc.
TZ
Tony and Jessica Z.
Madison, WI
Dodge Dart
Verified
Dodge Dart
Fantastic as usual. I posted Genin on the Badger Parent Facebook page for all those kids that need trusted auto care.
Recommended
Rick G., President from Genins Autocare responded on 09/10/2018
Tony and Jessica
Appreciate your business.
Thank you
President
608-238-1088
AK
Aleesa K.
Madison, WI
Pontiac Grand Am
Verified
Aleesa said that she would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rick G., President from Genins Autocare responded on 09/10/2018
Aleesa
Appreciate your business.
Thank you
President
608-238-1088
MC
Mark C.
Withee, WI
Chrysler Town & Country
Verified
Mark said the business was very friendly, courteous and helpful. However, he said the price was a little high.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rick G., President from Genins Autocare responded on 09/10/2018
Mark
Appreciate your business.
Thank you
President
608-238-1088
DW
Diane W.
Madison, WI
Buick Verano
Verified
Diane said they did a good job and were quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rick G., President from Genins Autocare responded on 09/10/2018
Diane
Appreciate your business.
Thank you
President
608-238-1088
DB
Dorit B.
Madison, WI
Subaru Forester
Verified
Dorit said she has been a customer of the business for 25 years and she is always very happy with her experience there.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rick G., President from Genins Autocare responded on 09/10/2018
Dorit
Appreciate your business.
Thank you
President
608-238-1088
DD
Diane D.
Madison, WI
Lexus RX 450h
Verified
Diane said they did a very good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rick G., President from Genins Autocare responded on 09/10/2018
Diane
Appreciate your business.
Thank you
President
608-238-1088
JL
Jerry L.
Verona, WI
Ford Crown Victoria
Verified
Jerry said he was very satisfied.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rick G., President from Genins Autocare responded on 09/10/2018
Jerry
Appreciate your business.
Thank you
President
608-238-1088
SS
Scott S.
Middleton, WI
Lincoln MKZ
Verified
Scott said the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rick G., President from Genins Autocare responded on 08/06/2018
Scott
We appreciate your business.
Thank you
Rick T Genin
608-238-1088
HR
Hatheway R.
Madison, WI
Mazda Mazda3
Verified
Hatheway said the business is a good place. The did give her a quote and paperwork. Her vehicle was taken in right away. She has been waiting for a follow-up call for some other work.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rick G., President from Genins Autocare responded on 08/06/2018
Hathway
We appreciate your business.
Thank you
President
608-238-1088
Verified Customer
Madison, WI
Dodge Durango
Verified
Honest and trustworthy
Everything with Genins was fantastic. Honest, reliable auto work at an affordable price. My vehicle has been in twice. The first time was diagnostic and had an account and estimate emailed to me fairly quick! Second time, had a fix done due to a design flaw on my Durango! Also asked that they change the oil and a break light. Couldnt have been more satisfied with all interactions with Genins Auto. And will continue to take my vehicles there for all maintenance and repairs.
Recommended
Rick G., President from Genins Autocare responded on 08/06/2018
Thank you!
Rick T GeninPresident
608-238-1088
KG
Kimberly G.
Madison, WI
Buick Encore
Verified
Kimberly said the price for the diagnostics was too expensive.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rick G., President from Genins Autocare responded on 08/06/2018
Kimberly
We appreciate your business
Thank you
Rick T Genin
President608-238-1088
YH
Yu H.
Madison, WI
Honda Accord Cpe
Verified
Yu said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rick G., President from Genins Autocare responded on 08/06/2018
Yu
We appreciate your business
Thank you
Rick T Genin
President608-238-1088
RM
Robby M.
Connersville, IN
Jeep Grand Cherokee
Verified
Robby said the service was quick and respectful.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rick G., President from Genins Autocare responded on 08/06/2018
Robby
We appreciate your business
Thank you
Rick T Genin
President608-238-1088