Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

592 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 8 days ago

Reviews


BO
Bill O.
Snellville, GA
Honda Pilot
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Bill said the experience was pretty good. It was the closest repair facility that they found on the internet.
This review was collected via phone interview by Customer Research Inc.

LB
Leslie B.
Cleveland, GA
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Great service
Had appointment for front breaks, they found a right wheel bearing bad, fixed that too, under estimate, and out the door in less than three hrs total
Michael H. from Holden's Automotive responded on 09/13/2018

Thank you Leslie for the kind words. We are always happy to serve you.

Holden's Automotive

SP
Stephen P.
Georgia
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Stephen said Mike at this business took care of everything and had him set up in a rapid amount of time.
This review was collected via phone interview by Customer Research Inc.
Michael H. from Holden's Automotive responded on 09/13/2018

We wiil be here for anything you need Stephen. Just give us a call whenever you need something.

Holden's Automotive

AM
Alison M.
Snellville, GA
Dodge Grand Caravan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Alison said she was very pleased with the service this business provided.
This review was collected via phone interview by Customer Research Inc.
Michael H. from Holden's Automotive responded on 09/13/2018

Thank you Alison. We look forward to continuing to serve you in the future.

Holden's Automotive

KT
Kenneth T.
Snellville, GA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Spoke with Sandy. She said she was pleasantly surprised. The staff was able to diagnosis the problem and take care of it.
This review was collected via phone interview by Customer Research Inc.
Michael H. from Holden's Automotive responded on 09/13/2018

It is always nice to hear positive responses from our customers. We appreciate the opportunity to serve you.

Holden's Automotive

SB
Sonia B.
Loganville, GA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Friendly and professinal
Though Mike Holden was not present, and we missed seeing him, Gary was very pleasant and professional. He explained the problem I had and got the job done in a timely manner.
I wish Mike all the best of luck with his new adventure, I will email him a photo of my mom who says “Hi”!
Michael H. from Holden's Automotive responded on 09/13/2018

Soory I missed you Sonia. Our friendship over the years has been very nice. I always enjoy when you come by.

Holden's Automotive

KW
Ken W.
Lawrenceville, GA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Trustworthy
Great to have a reliable shop to count on again! Fast, friendly, reliable.
Michael H. from Holden's Automotive responded on 09/13/2018

Thank you Ken. We appreciate the kind words and as always its wonderful to be able to serve you.

Holden's Automotive

GR
George R.
Grayson, GA
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Brake Work
Fast efficient repair of the rear brakes on my Toyota P/U at a very reasonable cost. Highly recommend this facility!
Michael H. from Holden's Automotive responded on 09/13/2018

It is always great to be able to serve you George. Thank you for your patronage and friendship over the years.

Holden's Automotive

EC
Earl C.
Lawrenceville, GA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Earl said the mechanic did just what he wanted.
This review was collected via phone interview by Customer Research Inc.
Michael H. from Holden's Automotive responded on 09/13/2018

We are always happy to be of service to you Earl.

Holden's Automotive

MA
Mark A.
Lawrenceville, GA
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Check Engine Light
The check engine light came on with no noticeable problem. The mechanic found the problem to be a faulty gas cap. Once the seal integrity was restored the light went off. Quick fix and low price.
Michael H. from Holden's Automotive responded on 09/13/2018

Thanks for the kind review Mark. Call us anytime with any concerns you have.

Holden's Automotive

MR
Mark R.
Lawrenceville, GA
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018
Great service! Honest and reliable...!
Had to have the headlight replaced. Took only 30 minutes to repair! My wife was very very happy! Great customer service!
Michael H. from Holden's Automotive responded on 09/13/2018

Always happy to see you and your family Mark. You have been a wonderful and loyal customer over the years.

Holden's Automotive

JS
Joey S.
Monroe, GA
Jeep Commander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Joey said that he knows the place well, has used them in the past and they always do a great job.
This review was collected via phone interview by Customer Research Inc.
Michael H. from Holden's Automotive responded on 09/13/2018

We appreciate your business Joey and we will always strive to serve you well. Go COMETS!!

Holden's Automotive

SJ
Simone J.
Snellville, GA
Ford Freestar Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Simone said everything turned out great.
This review was collected via phone interview by Customer Research Inc.
Michael H. from Holden's Automotive responded on 09/13/2018

We greatly appreciate being able to serve you Simone. Thank you for youe confidence in us.

Holden's Automotive

DZ
David Z.
Lawrenceville, GA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
David said he trust Mikes work and recommendations. He has used them for a while and will continue to go there.
This review was collected via phone interview by Customer Research Inc.
Michael H. from Holden's Automotive responded on 09/13/2018

David, asl always it was our pleasure to be of assistance to you. Not only are you a wonderful customer but you are an even better friend.

Holden's Automotive

GW
Greg W.
Grayson, GA
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Greg said the business has great service.
This review was collected via phone interview by Customer Research Inc.
Michael H. from Holden's Automotive responded on 09/13/2018

Thank you for the kind words Greg. We look forward to helping you in any way we can in the future.

Holden's Automotive

MS
Mike S.
Snellville, GA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Mike said the business provided excellent service.
This review was collected via phone interview by Customer Research Inc.
Michael H. from Holden's Automotive responded on 09/13/2018

Thanks Mike. Always good to hear from you and be able to assist you.

Holden's Automotive

NK
Nick K.
Lawrenceville, GA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Nick said, this business is dependable. They are great people and do good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Michael H. from Holden's Automotive responded on 09/13/2018

Nick, you are a great friend and you can call us anytime you need to. We will help you in any way we can.

Holden's Automotive

AB
AnnMarie B.
Snellville, GA
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Gary very help full the way he explain the problem about my car
Gary explain very well about my car what was the problem
Michael H. from Holden's Automotive responded on 09/13/2018

Thank you AnneMarie. You have been a loyal customer for many years and we are always happy to see you.

Holden's Automotive

PG
Patrick G.
Loganville, GA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Patrick said the person he dealt with was very nice.
This review was collected via phone interview by Customer Research Inc.
Michael H. from Holden's Automotive responded on 09/13/2018

It was our pleasure to serve you Patrick.

Holden's Automotive

EB
Earl B.
Stone Mountain, GA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Earl said he has been going to this business for a long time. They do a good job. They are the only ones he trusts.
This review was collected via phone interview by Customer Research Inc.
Michael H. from Holden's Automotive responded on 09/13/2018

Great to see you again Earl. As always, your patronage is appreciated.

Holden's Automotive