Hyundai of New Bern

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252-637-0007
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Appointment

Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,669 Reviews)
5 star
87%
4 star
8%
3 star
1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
97% Would Recommend
100% Business Response
Latest Review about 22 hours ago

Reviews

AP
Ashley P.
New Bern, NC
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2020 Category: Service
Fast and professional
Affordable maintenance and great customer service.
Recommended
ROBERT C M., FIXED OPERATIONS DIR from Hyundai of New Bern responded on 04/04/2020

Thank you for your 5 STAR review of our service department and Thank you for your business.

Chuck Matlock
Fixed Operations Dir.
Hyundai Of New Bern
252-637-0007
cmatlock@hyundaiofnewbern.com
AD
Andrea D.
Oriental, NC
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020 Category: Service
Great place to get your oil changed
Friendly service and excellent work
Recommended
ROBERT C M., FIXED OPERATIONS DIR from Hyundai of New Bern responded on 03/28/2020

Thank you for your 5 STAR review of our service department and Thank you for your Business and Kind words.

Chuck Matlock
Fixed Operations Dir.
Hyundai Of New Bern
252-637-0007
cmatlock@hyundaiofnewbern.com
Verified Customer
Trent Woods, NC
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020 Category: Service
Great service
Once again , great service. Everything was exploded, the price was right . Always feel comfortable bringing my car in for service.
Recommended
ROBERT C M., FIXED OPERATIONS DIR from Hyundai of New Bern responded on 03/27/2020

Thank you for your 5 STAR review of our service department and Thank you for your Business and Kind words.

Chuck Matlock
Fixed Operations Dir.
Hyundai Of New Bern
252-637-0007
cmatlock@hyundaiofnewbern.com
Verified Customer
Bayboro, NC
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020 Category: Service
Friendly people and very helpful
I would recommend anyone to bring there vehicle to their service department. Service was awesome, the people was nice and very hey.
Recommended
ROBERT C M., FIXED OPERATIONS DIR from Hyundai of New Bern responded on 03/26/2020

Thank you for your 5 STAR review of our service department and Thank you for your Business and Kind words.

Chuck Matlock
Fixed Operations Dir.
Hyundai Of New Bern
252-637-0007
cmatlock@hyundaiofnewbern.com
PM
Phyllis M.
New Bern, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2020 Category: Service
Excellent
The staff are s always professional and courteous.
Recommended
ROBERT C M., FIXED OPERATIONS DIR from Hyundai of New Bern responded on 03/26/2020

Thank you for your 5 STAR review of our service department and Thank you for your Business and Kind words.

Chuck Matlock
Fixed Operations Dir.
Hyundai Of New Bern
252-637-0007
cmatlock@hyundaiofnewbern.com
Verified Customer
Accokeek, MD
2015 Hyundai Genesis
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/26/2020 Category: Service
Friendly Service
Enjoyed the rapid service received and the friendly staff in service.
Recommended
ROBERT C M., FIXED OPERATIONS DIR from Hyundai of New Bern responded on 03/26/2020

Thank you for your review of our service department.

Chuck Matlock
Fixed Operations Dir.
Hyundai Of New Bern
252-637-0007
cmatlock@hyundaiofnewbern.com
AW
Amanda W.
Jacksonville, NC
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2020 Category: Service
this place is the best
They are always so accommodating and schedule me whenever I ask. The price is great, and they are always so friendly. I'm a customer for life.
Recommended
ROBERT C M., FIXED OPERATIONS DIR from Hyundai of New Bern responded on 03/25/2020

Thank you for your 5 STAR review of our service department and Thank you for your Business and Kind words.

Chuck Matlock
Fixed Operations Dir.
Hyundai Of New Bern
252-637-0007
cmatlock@hyundaiofnewbern.com
LL
Leonard L.
New Bern, NC
2020 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020 Category: Service
Great customer service
Always great service and friendly atmosphere
Recommended
ROBERT C M., FIXED OPERATIONS DIR from Hyundai of New Bern responded on 03/17/2020

Thank you for your 5 STAR review of our service department and Thank you for your Business and Kind words.

Chuck Matlock
Fixed Operations Dir.
Hyundai Of New Bern
252-637-0007
cmatlock@hyundaiofnewbern.com
TC
Theodore C.
New Bern, NC
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2020 Category: Service
They are always ready to help.
Did not have appointment but they got me in and I was out in short order. What a service department!
Recommended
ROBERT C M., FIXED OPERATIONS DIR from Hyundai of New Bern responded on 03/17/2020

Thank you for your 5 STAR review of our service department and Thank you for your Business and Kind words.

Chuck Matlock
Fixed Operations Dir.
Hyundai Of New Bern
252-637-0007
cmatlock@hyundaiofnewbern.com
MF
Mary F.
New Bern, NC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2020 Category: Service
Cool car is not cool!
Great guys, great service.....price not so much ha
Recommended
ROBERT C M., FIXED OPERATIONS DIR from Hyundai of New Bern responded on 03/17/2020

Thank you for your 5 STAR review of our service department and Thank you for your Business.

Chuck Matlock
Fixed Operations Dir.
Hyundai Of New Bern
252-637-0007
cmatlock@hyundaiofnewbern.com
Verified Customer
Trent Woods, NC
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2020 Category: Service
Honest service
I always take my car to Hyundai service because they are honest and very helpful.
Recommended
ROBERT C M., FIXED OPERATIONS DIR from Hyundai of New Bern responded on 03/12/2020

Thank you for your 5 STAR review of our service department and Thank you for your Business and Kind words.

Chuck Matlock
Fixed Operations Dir.
Hyundai Of New Bern
252-637-0007
cmatlock@hyundaiofnewbern.com
BL
Bridgit L.
Havelock, NC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020 Category: Service
Customer service
The employees are always friendly and accommodating. They all have been fantastic
Recommended
ROBERT C M., FIXED OPERATIONS DIR from Hyundai of New Bern responded on 03/11/2020

Thank you for your 5 STAR review of our service department and Thank you for your Business and Kind words.

Chuck Matlock
Fixed Operations Dir.
Hyundai Of New Bern
252-637-0007
cmatlock@hyundaiofnewbern.com
Verified Customer
Newport, NC
2008 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2020 Category: Service
Great Service
Quick and Easy.
Recommended
ROBERT C M., FIXED OPERATIONS DIR from Hyundai of New Bern responded on 03/10/2020

Thank you for your 5 STAR review of our service department and Thank you for your Business and Kind words.

Chuck Matlock
Fixed Operations Dir.
Hyundai Of New Bern
252-637-0007
cmatlock@hyundaiofnewbern.com
LB
Linwood B.
Chocowinity, NC
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2020 Category: Service
oil change
service, cleanliness, and a smile from the service crew.
Recommended
ROBERT C M., FIXED OPERATIONS DIR from Hyundai of New Bern responded on 03/09/2020

Thank you for your 5 STAR review of our service department and Thank you for your Business and Kind words.

Chuck Matlock
Fixed Operations Dir.
Hyundai Of New Bern
252-637-0007
cmatlock@hyundaiofnewbern.com
JW
Janet W.
Cedar Point, NC
2017 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2020 Category: Service
Awesome service department!
I can depend on them to take care of my car!
Recommended
ROBERT C M., FIXED OPERATIONS DIR from Hyundai of New Bern responded on 03/09/2020

Thank you for your 5 STAR review of our service department and Thank you for your Business and Kind words.

Chuck Matlock
Fixed Operations Dir.
Hyundai Of New Bern
252-637-0007
cmatlock@hyundaiofnewbern.com