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Joe Machens Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,208 Reviews)
81
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
34
Total ReScores
4.9
ReScore Average
81
Net Promoter Score ®

Business Details

About

Joe Machens Hyundai is conveniently located in Columbia, MO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Joe Machens Hyundai's factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Joe Machens Hyundai is conveniently located in Columbia, MO. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Joe Machens Hyundai's factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(573) 474-7400

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 2:30 PM
Sun
closed
* Central Time (US & Canada)
1300 Vandiver Dr. Columbia, MO 65202
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,208 Reviews)

GL
gravatar
Georgia L.
Monroe City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Honest dealership experience...
I have told everyone who would listen that I will NEVER drive a Hyundai again. If I could afford to, I'd ditch my 2018 Sonata in a heartbeat. Why? Because I have had horrible service experiences with the dealership where I purchased it. This month, I chose to drive twice as far and get it serviced at Machens. Mark Hoffman was the face that greeted me and completely changed my opinion of dealerships. He listened to the issues I have been having and then told me the truth. He explained routine maintenance schedule items better than I've heard in 4 years. I left paying easily $500+ more than planned and was totally okay with the end result. I appreciate Mark taking a little extra time to be sure that I understood things and his patience when I needed it.
Employees worked with
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