National Auto Service

Thank you for your business we do appreciate it very much..  Also thank you for taking the time out of your busy day to review our company we appreciate that as well.   I would like to be able to earn a 5 star rating on your next visit.  

Harry Bergner
President

First I would like to thank you for your business.  Second thank you for taking the time to review our company.   Most of all I would like to say you can always trust that Anyone that comes to us will always be treated honestly and with integrity. We insist on that from our staff or they wont work here very long.   We do make mistakes and sometime things don't go as planned but you can always count on me making it right.
Again thank you for your business.

Harry Bergner
President

First we wanted to thank you for your business we do appreciate it very much.   Also I wanted to personally assure you we always tell the truth.   At my business It is hard to get fired...  I have a no second chance rule.   No stealing no cheating no lieing.  No second chances for any of that here.  With that being said you are welcome to cal stop by or email me directly any any anything about your repair and i will do my best to discover why you were not happy with the description of the repair.  I am available every weekday morning.

Harry Bergner
President

Thank you for your business we do appreciate it very much.  Also thank you for taking the time to review our company.

Harry Bergner
President

First I would like to thank you for your business we do appreciate it very much!  Also thank you for your feed back we take all input seriously.   We are sorry for the delay on you car and the time-line to complete it.  As you probably noticed we a very busy shop and on that day our parts supplier ( Napa ) totally put us behind...  Almost all day our parts were wrong or delayed multiple times and put us behind all day..  With that being said we are sorry for the delay and not making any excuses at all...  I would add things do happen occasionally that are beyond our control.. Just wanted to explain what did happen and again sorry if the 20 minute delay in completing your car. It is not our normal at all we are usually accurate within 5 or ten minutes.


Thanks you again for your business

Harry Bergner
President

Thank you for your business we do appreciate it very much.  Also thank you for taking the time out of your day to review our company.

Harry Bergner
President

Thanks again Ed for your business we do appreciate it very much..   Also thank you for taking the time to review our company..

Harry Bergner
President

Thank you for your business we do appreciate it very much!   Also thank you for taking the time to review us.  We welcome any and all feedback we get.

Thank you

Harry Bergner
President

First we would like to thank you for your business.  We do greatly appreciate it we are family owned and operated.   Also we take very seriously any and all comments and criticisms. As far as the pricing for your battery replacement and services, that price is totally set by AAA.  We are an approved repair center for AAA and a Napa Auto Care Center.  Pricing for your services are set by them we follow there guidelines on pricing. However you can rest assured that should you ever have a problem you have the best warranty available backed by AAA and Napa nationwide and in Canada.   The Battery is for 6 years.   If you have any concerns please do not hesitate to contact me directly I am at the shop weekday mornings till about noon.

Thank you again for your business!

Harry Bergner 
President

Thank you for your business we do appreciate it very much.   I can assure you after a review of your repair invoice the pricing was accurate and is in line with other local repair shops.  Our pricing is very simple we charge 89.67 per hour for labor and parts are priced @ manufactures list price.  We do not inflate prices over suggested retail...  Please note our labor rate is near the lowest in a survey of 10 local repair shops.  Again thank you for your business!  Should you need service in the future or have any further concerns about your repair please don't hesitate to stop by and speak with me directly.  I am at the shop every morning from 730 till about noon.

Harry Bergner
President

Thank you for your business we do appreciate it.   Also wanted to say is yes we are always concerned about any safety related issues and anything that would leave you stuck on the side of the road.  We are the AAA approved auto repair center in the area and doing that is just part of our every day routine.  

Again thank you for your business

Harry Bergner
President

Thank you for your business we appreciate it very much Also thank you for taking the time to review our company.

Harry Bergner
President

Thank you for your business we do appreciate it very much!  I also take our customers opinion of our service very seriously!   I did notice you gave us 4 out 5 on your visit?   I would welcome any feedback you could give me how to earn a 5 out of 5 on your next visit.   Please feel free to contact me directly @ nasc@verizon.net should you have any input.

Thank you again for your business!

Harry Bergner 
President

Thank you for your business we do appreciate it very much.  Also thank you for taking the time to review our company we do take all our customers opinions very seriously. Should you have any input for me on how we can earn a 5 star rating from you on your next visit please do not hesitate to contact me. 
My direct email is nasc@verizon.net.
Again thank you for your business!
Harry Bergner 
President

Thank you for your business we do appreciate it very much.   Also thank you for taking the time to review our company we take seriously any and all your opinions and input.

Harry Bergner
President 

Thank you for your business we greatly appreciate it!   Also thank you for taking the time to review our company.  I take very seriously all input from our customers both positive and negative.   

It is a rare occurrence that the reset on a maintenance light slips past us.  Trust in the fact we will be counseling the staff on this and making further efforts t insure we don't miss any of them.


Thank you Again for your business.

Harry Bergner
President

Thank you for your business we do appreciate it very much.   
Also thank you for taking the time to review our company.

Harry Bergner
President

Thank you for your business we do appreciate it very much.  Also thank you for your feed back and for taking the time to review our service.   Kevin does get quite busy sometimes and he is slightly forgetful when he is busy..  I promise this, he is honest and always will provide you with great service.  We are working on the occasional forgetfulness..

Harry Bergner
President

Thank you for your business we do appreciate it very much.  Also thank you for taking the time to review our company.  We take all feedback seriously and do welcome it.    Sorry it took a couple of hours.  I do believe there was an issue finding someone who had a drain plug for your car..  It was actually an issue with Napa sending the wrong one... 

Again thank you for your business
Harry Bergner
President