National Auto Service

Thank you for your business we appreciate it very much.   Also thank you for taking the time to review our company.

Thank you for your business we do appreciate it very much.  Also thank you for taking the time to review our company your feed back is very important to us.   The text is part of an automated system i will request you be removed the the texting list.  In the mean time should you get any further texts please do reply STOP that will also end that process.   Sorry if that has caused any undo stress..


Harry Bergner

President

Thank you for your business we do appreciate it very much!   Also thank you for taking the time to review our company.   Sure hope we can earn 5 stars next time?   We are open to any constructive criticism if you have any so we can earn a 5 star review next time..

Harry Bergner 

President
National Auto Service

Thank you for your business we appreciate it very much.   Also thank you for taking the time to review our company..

Harry Bergner
President

Thank you for your business we do greatly appreciate it!   Also thank you for taking the time to to supply us with feed back on your service.   When you returned about the tire rotation i was sitting in the office and did over hear all of what you've said.  Our technicians thought process was the best tires were already in the front.   It is always best to have the best tires as the steering tires and was his logic as to why he didn't rotate them.  What I would have expected to happen would have been for him to ask you while he was working on it if you still wanted the rotation regardless of where the better tire ended up.  Jason is new to us and we have had a discussion about this. Ultimately it is your decision and always will be unless doing the rotation would render the vehicle unsafe do to a bad or bald tire.  Thank you for your feed back we do take everything you have to say seriously..  Should you still feel you want them rotated please feel free to let one of us know and we would be glad to do it free of charge at your convenience..


Again Thank you for your business and feedback.

Harry Bergner
President

Thank you for your business we do appreciate it very much. Also thank you for taking the time to review our company.

Harry Bergner
President

Thank you for your business we do appreciate it very very much..


Sorry to hear about the issue with your oil change reminder..   We would be happy to reset it for you at your convenience it should just take a minute to do..   I am not sure what happened or why I will address it with the staff and do a little training and review of our process..   I can tell you without trying to make any excuses at all that on occasion the maintenance reminder computers sometimes the resetting doesn't take... We find once or twice a month we get one that was defiantly reset and comes back on...   Not saying thats what happened but it does happen...   
So please do stop in and let us reset it.  Wont cost you anything but a minute of your time..
Again thank you for your business and so letting us know about the issue!

Harry Bergner
President

Also please keep in mind it is possible for it to be the maintenance reminder light and not the oil change reminder light they are different and require different services other than an oil change to be reset.   Come on by and lets take a look at your convenience...

Harry

Thank you for your business we appreciate it very much.  Also thank you for taking the time to review our company.

Harry Bergner
President

Thank you for your business we do appreciate it very much.  Also thank you for taking the time to review our company.

Harry Bergner
President

Thank you for your business we do appreciate it very much..  Also thank you for taking the time out of your busy day to review our company we appreciate that as well.   I would like to be able to earn a 5 star rating on your next visit.  

Harry Bergner
President

First I would like to thank you for your business.  Second thank you for taking the time to review our company.   Most of all I would like to say you can always trust that Anyone that comes to us will always be treated honestly and with integrity. We insist on that from our staff or they wont work here very long.   We do make mistakes and sometime things don't go as planned but you can always count on me making it right.
Again thank you for your business.

Harry Bergner
President

First we wanted to thank you for your business we do appreciate it very much.   Also I wanted to personally assure you we always tell the truth.   At my business It is hard to get fired...  I have a no second chance rule.   No stealing no cheating no lieing.  No second chances for any of that here.  With that being said you are welcome to cal stop by or email me directly any any anything about your repair and i will do my best to discover why you were not happy with the description of the repair.  I am available every weekday morning.

Harry Bergner
President

Thank you for your business we do appreciate it very much.  Also thank you for taking the time to review our company.

Harry Bergner
President

First I would like to thank you for your business we do appreciate it very much!  Also thank you for your feed back we take all input seriously.   We are sorry for the delay on you car and the time-line to complete it.  As you probably noticed we a very busy shop and on that day our parts supplier ( Napa ) totally put us behind...  Almost all day our parts were wrong or delayed multiple times and put us behind all day..  With that being said we are sorry for the delay and not making any excuses at all...  I would add things do happen occasionally that are beyond our control.. Just wanted to explain what did happen and again sorry if the 20 minute delay in completing your car. It is not our normal at all we are usually accurate within 5 or ten minutes.


Thanks you again for your business

Harry Bergner
President

Thank you for your business we do appreciate it very much.  Also thank you for taking the time out of your day to review our company.

Harry Bergner
President