National Auto Service

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727-862-0500
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Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

535 Reviews

5 star
81%
4 star
13%
3 star
1%
2 star
1%
1 star
2%

ReScore Reviews™ (8)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.4285729/5Overall Rating 2.4285729/5rating 2.4285729rating 2.4285729rating 2.4285729
96% Would Recommend
97% Business Response
Latest Review 1 day ago

Reviews

RR
RODNEY R.
Port Richey, FL
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2019
Trouble Shooting when others Fail
We recently brought our 2010 Mustang to this garage after the local Ford dealer failed to find the problem and replacing numerous expensive parts costing hundreds of dollars we didn't need to spend. Speaking with Ben the head mechanic I explained what the car was doing and the work that had been performed by Ford which didn't fix the problem. National Auto identified what they thought the source of the problem. Being an expensive electrical item Ben found a used Module for a quarter of the cost for a new one and could be returned if it didn't fix the problem (new ones you own as soon as you open). After receiving and installing the part Ben asked to keep the car for an additional day so they could monitor and feel comfortable that they identified the problem. The day after we got the car back Ben called just to check up and make sure there were no problems and to be sure we contacted him immediately if the car started acting up again. I've used this garage several times and have always been pleased.
Recommended
TB
Thomas B.
Florida
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2019 Category: Service
Spoke with Jeannie. She said if anybody touches that vehicle, when it gets home it better be good. The vehicle will be 21 years old in November. They have it running like a champ.
Recommended
This review was collected via phone interview by Customer Research Inc.
PK
Paul K.
Hudson, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Paul said that the place went above and beyond on his behalf. He added he just expected them to hand his keys back to him, but they gave him additional information on his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 08/16/2019

Thank you for your business we do appreciate it very much.  Also thank you for taking the time to review our company.

Harry Bergner
President

National Auto Service
PF
PATRICIA F.
Hudson, FL
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019
Fast and great service.
Walk in due to tire problem and received fast and great service.
Recommended
Harry B., President from National Auto Service responded on 08/12/2019

Thank you for your business we do appreciate it very much.   Also thank you for taking the time to review our company.

Harry Bergner
President

National Auto Service
SS
Stan S.
Florida
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Stan said he had no issues with his service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 08/12/2019

Thank you for your business we do appreciate it very much!   Also thank you for taking time out of your busy day to review our company.

Harry Bergner
President

National Auto Service
BH
BRUCE H.
Hudson, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2019
very knowledgeable
Excellent service extremely knowledgeable technicians
Recommended
Harry B., President from National Auto Service responded on 08/02/2019

Thank you for your business we appreciate it very much..

Also thank you for taking the time to review our company.

Harry Bergner
President

National Auto Service
MC
Michael C.
Hudson, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019
AAA Recommended, Clean, Professional
I have written before praising the auto service but complaining about the tv and giving them 3 stars.
I realize now that it was not the right thing to do. I go there for the excellent and honest service and what they put on the tv should not change that.
I would recommend them any time.
Recommended
Harry B., President from National Auto Service responded on 07/24/2019

Thank you for your business again we do appreciate it very much

Also we appreciate the re consideration of your review it is our public score card.  We do our absolute best to make sure everyone is happy and satisfied...  



Harry Bergner
President

National Auto Service
GR
Gloria R.
Port Richey, FL
Mazda Tribute
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Gloria said that she is very happy with the service so far.
Recommended
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 07/12/2019

Thank you for your business we do appreciate it.  Also thank you for taking the time to review our company.

Harry Bergner
President

National Auto Service
SH
Steven H.
Hudson, FL
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Steven said Triple A took him to the business the first time and he said he has enjoyed the business ever since.
Recommended
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 07/11/2019

Thank you for your business we appreciate it very much.   Also thank you for taking the time to review our company.   Should you need anything in the future please don't hesitate to stop by or give us a call.

Harry Bergner
President

National Auto Service
NG
Norman G.
New Port Richey, FL
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2019 Category: Service
Norman said the staff got him in right away and they completed the work on the vehicle earlier than what they said. The employees were all very polite.
Recommended
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 07/11/2019

Thank you for your business we appreciate it very much.  I also appreciate you taking the time to review our company.   Should you need any repair or service work in the future don't hesitate to stop by or give us a call...

Harry Bergner
President

National Auto Service
RR
Robert R.
Hudson, FL
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Robert they do very good work and he recommends them all the time.
Recommended
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 07/08/2019

Thank you for your business w do appreciate it very much.  Also thank you for taking the time to review our company.

Harry Bergner
President

National Auto Service
JB
JAMES B.
Hudson, FL
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019
Great service
Great service at a fair price very helpful people
Recommended
Harry B., President from National Auto Service responded on 06/28/2019

Thank you for your business we do appreciate it very much.   Also thank you for taking the time to review our company..

Harry Bergner
President

National Auto Service
DF
Dan F.
New Port Richey, FL
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Dan said the staff did a great service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 07/01/2019

Thank you for your business we do appreciate it very much.  Also thank you for taking the time to review our company.

Harry Bergner
President

National Auto Service
Verified Customer
Port Richey, FL
Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019
Nail in Tire
Dropped off the car to repair nail in tire. Car was ready as promised. Staff is great. Have brought in other car for servicing and vehicle serviced well. Never any issues.
Recommended
Harry B., President from National Auto Service responded on 06/17/2019

Thank you for your business we do appreciate it very much!  Also thank you for taking the time to review our company.

Harry Bergner
President

National Auto Service
KS
KATHLEEN S.
Port Richey, FL
Lexus GX 470
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
VERY GOOD SERVICE
THEY DO THEIR JOB. AND THEY DO IT WELL
Recommended
Harry B., President from National Auto Service responded on 06/13/2019

Thank you for your business we appreciate it very much.  Also thank you for taking time out of your busy day to review our company.

Harry Bergner
President

National Auto Service
GH
GARY H.
Hudson, FL
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019
Efficient fair service
Easy to discuss your situation and give good honest service.
Have had warranty service done through my warranty service company. The manager worked with the warranty service company and resolved the issue and completed the work in a timely manner.
Recommended
Harry B., President from National Auto Service responded on 06/11/2019

Thank you for your business we do appreciate it very much.  Also thank you for taking the time to review us!

Harry Bergner
President

National Auto Service
DV
DOLOERS V.
Port Richey, FL
Mercedes-Benz 300TD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019
very helpful
very understanding and helpful staff
Recommended
Harry B., President from National Auto Service responded on 06/04/2019

Thank you for your business we appreciate it very much.  Also thank you for taking the time to review our company.

Harry Bergner
President

National Auto Service
MR
Margie R.
Port Richey, FL
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Margie said the service was outstanding, the staff was terrific, they did a great job and they gave her a ride to her home.
Recommended
This review was collected via phone interview by Customer Research Inc.
Harry B., President from National Auto Service responded on 06/05/2019

Thank you very much for your business we appreciate it very much.  Also thank you for taking the time to review our company.

Harry Bergner
President

National Auto Service
EA
ELAINE A.
Port Richey, FL
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019
Peace of Mind
I recently had my high mileage 2006 Volvo in to National Auto for service and general checkup. As always, they made sure that my auto was in satisfactory driving condition and gave me good advice as to what and when further maintenance would be needed. I depend on them to keep me informed and my car running smoothly.
Peace of mind is what I get every time from the staff at National Auto! Thanks so much!!!!
Recommended
Harry B., President from National Auto Service responded on 05/29/2019

Thank you again for your business we do appreciate the very much.
Even more appreciated is your review of our work and staff.  It takes a lot of supervision dedication and hard work to maintain the level of service we give. 
Thanks again
Harry Bergner
President

National Auto Service
PL
PETE L.
Hudson, FL
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2019
Very convenient and good service.
Had service done on front brakes, very pleased.
Recommended
Harry B., President from National Auto Service responded on 05/29/2019

Thank you for your business we do appreciate it very much.  Also thank you for taking the time to review our company.

Harry Bergner
President

National Auto Service