If you’re looking for auto repair in Ellicott City, MD, you’ve come to the right place. Here at Neubauer's Auto Repair we work hard to earn your trust and loyalty. We know how important it is to find an Ellicott City car service you can rely on. Your satisfaction is our top priority each and every day.
Here at Neubauer's Auto Repair we
If you’re looking for auto repair in Ellicott City, MD, you’ve come to the right place. Here at Neubauer's Auto Repair we work hard to earn your trust and loyalty. We know how important it is to find an Ellicott City car service you can rely on. Your satisfaction is our top priority each and every day.
Here at Neubauer's Auto Repair we understand what makes customer service truly outstanding. You will feel the difference of what exceptional customer care makes when you work with us. We know that auto repair in Ellicott City offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
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I took my car for a 250k mile restoration of all effected components. I had a budget in mind and the money saved.
They gave me a fair price for the work I expected and labors commenced. They fixed it all and made my car run and handle like new again without exceeding the quote. Then they went above and beyond by washing my car. (It is a work vehicle and I have not washed in ten years.)
One issue did crop up. The worst one you can have with me. The brakes. The worst item for me because I know how easy it is to fix brakes and make no mistakes. Now that I told you the problem I can tell you the surprise I got. Matt came out and started by saying, "Our bad and we will get it fixed right now." Those words alone told me I had made the best choice. They had the car back on the road in short order and did something really nice to compensate me for the frustration.
I am a very grateful patron and will continue to be as long as they can keep the doors open.