Paramount Hyundai of Valdese

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828-970-8018
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,017 Reviews)
5 star
83%
4 star
9%
3 star
3%
2 star
1%
1 star
1%

ReScore Reviews™ (29)

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
96% Would Recommend
100% Business Response
Latest Review 15 days ago

Reviews

RE
Richard E.
Morganton, NC
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2019 Category: Service
The people are very friendly.
The people are very friendly.
Recommended
DAVID W. from Paramount Hyundai of Valdese responded on 09/18/2019

Richard,
      I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to JC or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161

JL
James L.
Banner Elk, NC
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2019 Category: Service
Great service
As usual trusted care.
DAVID W. from Paramount Hyundai of Valdese responded on 09/16/2019

James,
      I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to Terry or myself with any questions or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161

JS
Jordan S.
Connelly Springs, NC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019 Category: Service
Terry in service is all about customers
I was shocked that Terry remembered me from last time. He even remembered what service I had from the last time. It was definitely a pleasant surprise to know Ford has employees that go above an beyond. Terry made sure I understood everything completely.
Recommended
DAVID W. from Paramount Hyundai of Valdese responded on 09/11/2019

Jordan,
       I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to Terry or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161

Verified Customer
Morganton, NC
2015 Hyundai Sonata
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/06/2019 Category: Service
Ignored!!!!!!
Ignored
Recommended
DAVID W. from Paramount Hyundai of Valdese responded on 09/09/2019

Dear Valued Customer,
    I would like to thank you for coming in and having your Sonata serviced with us at Paramount Hyundai. I would also like to appologize for the poor experience that you had while you where here. Please feel free to contact me so we can talk about what happened so I may make the necessary changes so this can not happen again. I look forward to speaking with you and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161

FS
Frankie S.
Morganton, NC
2017 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/03/2019 Category: Service
timely
I stopped in to make an appointment for an oil change and they took me right away. My car needed it and I was happy that I would not have to come back the next day. it was past due for the oil change I had already rec'd a notice from them.
Recommended
DAVID W. from Paramount Hyundai of Valdese responded on 09/03/2019

Frankie,
      I would like to thank you for coming in and having you vehicle serviced with us at Paramount Hyundai. Please reach out to Terry or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161

SH
Samuel H.
Valdese, NC
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2019 Category: Service
Motor Replaced
Great customer focus!
Recommended
DAVID W. from Paramount Hyundai of Valdese responded on 09/03/2019

Samuel,
         I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to Andy or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161

GC
Gregory C.
Nebo, NC
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2019 Category: Service
Love Paramount Ford Hyundai
I have had nothing but exceptional experiences with this dealership. From my Salesman Mr Buff, right down to the guys in the service department . Everyone does their job professionally. I love this place!
Recommended
DAVID W. from Paramount Hyundai of Valdese responded on 08/31/2019

Gregory,
        I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to JC or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161

NW
Neal W.
Boca Raton, FL
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2019 Category: Service
Kudos to Paramount Hyundai
Starting with the appointment process, everything is so smooth. We were taken without any wait and all the service advisors were warm and friendly. It was lunchtime but there was total continuity of service. I was alerted to a faulty battery. This undoubtedly saved me from an inconvenient stop on the road. The waiting area was pleasant but i wasn't there very long. The price was very fair. I have used Paramount Hyundai for several years and hope to keep on doing so long into the future.
Recommended
DAVID W. from Paramount Hyundai of Valdese responded on 08/31/2019

Neal,
      I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to Andy or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161

NH
Nina H.
Morganton, NC
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2019 Category: Service
Excellent Service!
Excellent service, as always. Courteous, friendly staff. Fast service. Service manager and technicians are great, especially JC
Recommended
DAVID W. from Paramount Hyundai of Valdese responded on 08/30/2019

Nina,
      I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to JC or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161

MM
Mark M.
Connelly Springs, NC
2014 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019 Category: Service
Fast friendly service great price
Oil change, tire rotation and inspection in 30 minutes
Recommended
DAVID W. from Paramount Hyundai of Valdese responded on 08/30/2019

Mark,
      I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to Andy or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161

JH
Jr H.
Taylorsville, NC
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019 Category: Service
Paramount Hyundai a great place
Do a great job fast and a good price
Recommended
DAVID W. from Paramount Hyundai of Valdese responded on 08/30/2019

Jr.
     I would like to thank you for comin in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to Terry or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161

JA
John A.
Valdese, NC
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019 Category: Service
great service
great service
Recommended
DAVID W. from Paramount Hyundai of Valdese responded on 08/30/2019

John,
    I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to Andy or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161

Verified Customer
Morganton, NC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2019 Category: Service
Service
Great
Recommended
DAVID W. from Paramount Hyundai of Valdese responded on 08/26/2019

Dear Valued Customer,
            I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to JC or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161

GL
Gary L.
Crossville, TN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2019 Category: Service
Awesome service department
Great service department
Recommended
DAVID W. from Paramount Hyundai of Valdese responded on 08/23/2019

Gary,
     I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hyundai. Please reach out to Terry or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161

RD
Rickey D.
Granite Falls, NC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2019 Category: Service
Service Department
Have purchased new cars from dealers from various models all over Hickory but the Service Department at Paramount Hyundai/Ford is by far the best. Friendly courteous & quick dependable service is Priority One at this dealership in Valdese. My experiences with all of the staff at this Dealership has been very positive & will definitely keep them in mind when I make my decision to purchase another vehicle..
Recommended
DAVID W. from Paramount Hyundai of Valdese responded on 08/22/2019

Rickey,
        I would like to thank you for coming in and having your vehicle serviced with us at Paramount Hynudai. Please reach out to JC or myself with any question's or service needs you may have and thank you again.

David Walling
Service Manager
dwalling@paramountauto.com
(828)874-2161