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Paul's Automotive Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,443 Reviews)
99
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
4.0
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

18 Years In Business: We've been providing quality service to San Fernando Valley customers since 1990. We know our business. You know it because we've passed the test of time. Paul's Automotive carries the National Institution of Automotive Service Excellence (ASE) certification. We hold up to the ASE's rigorous standards of testing for 18 Years In Business: We've been providing quality service to San Fernando Valley customers since 1990. We know our business. You know it because we've passed the test of time. Paul's Automotive carries the National Institution of Automotive Service Excellence (ASE) certification. We hold up to the ASE's rigorous standards of testing for automotive experts. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(818) 783-3997
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5146 Van Nuys Blvd Sherman Oaks, CA 91403-1401
Get Directions
Paul's Automotive Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,443 Reviews)
Write a Review
Recent Reviews
DR
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DEBORAH R.
Sherman Oaks, CA
Audi A3 Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Excellent Service - As Always!
Kind, communicative, professional, transparent, prompt service. Just the best…
JA
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JAMES A.
Newport Beach, CA
GMC Canyon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Efficient & fast service with a smile
Quick turn around on smog check!
MW
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MARION W.
Sherman Oaks, CA
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Routine Service-Lube & Oil
My mechanic for 30+ years retired. Needless to say I was in a 'kafuffle'! A neighbor mentioned how great his mechanics are at Paul's Automotive Service Center, I'm so glad he did. They are so honest, reasonably priced, professional & above all excellent mechanics. Thank you Paul & Louis.
Marion W.
WC
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WENDY C.
North Hills, CA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Our Ford 150 truck
I’ve been taking the truck in there for years and everyone is always so helpful and use full. I recommend them to everyone.
VF
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VICTORIA F.
Sherman Oaks, CA
Mazda CX-9
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Every car owner hopes to find a great service center
And Paul’s Automotive IS that great neighborhood service center that consistently provides excellent service at a reasonable price. They are a trusted gift to our community. Thank you Paul’s!
EB
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EARL B.
Oak Park, CA
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Smog check was quick and efficient.
You guys are very knowledgeable when it comes to car maintenance. You are also very honest and that's hard to find in your line of work.
Verified Customer
Van Nuys, CA
Lexus ES 330
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
All Good!
Great place.
RL
RICK L.
Sherman Oaks, CA
Volkswagen Golf GTI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Smog test
Paul was very helpful, communicated effectively and then was able to get my 2015 VW Golf ready for its Smog test.
Verified Customer
Sherman Oaks, CA
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Friendly excellent service!
The work was done quickly and we are very happy.
Verified Customer
Valley Village, CA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
9
Quick service
Work done quickly.
DH
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DAVID H.
Panorama City, CA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Professional all the way thru.
There is not much to say about great management or experienced techs. My car was smog tested and passed. Paul is honest where what he says you can believe in him
DM
DANIEL M.
Sherman Oaks, CA
Audi S5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Fantastic service for my Audi.
Excellent service and truly attentive to a difficult problem with a finding part that wasn’t available anywhere. Could not ask for a better shop for repairs and smog checks.
CR
CAROL R.
Van Nuys, CA
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Paul’s is always the best!
So great to find an auto repair shop that is trustworthy & dependable.
SH
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SANDRA H.
Van Nuys, CA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Excellent customer service
Anytime we have mechanical issues we trust and know our Jeep is in good hands. They are very experienced and always get the job done as quickly as possible and don’t price gouge.
JC
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JOHN C.
Sherman Oaks, CA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Paul's is the best!
We have been going to Paul's for decades and they are honest, fast and knowledgeable. Plus You never know what classic cars they might have on the racks! Thanks Paul's Automotive.
Displaying Review 1 - 15 of 2443 in total
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