Reviews
SG
STANLY G.
Sherman Oaks, CA
Toyota Corolla
Verified
door handle fix
tried to fix door handle and they did an excellent job finishing it.
Recommended
JC
Jerry C.
Sherman Oaks, CA
Toyota Corolla
Verified
Jerry said he went in for an oil change and he was very satisfied. They got it out in a timely manner and they did a very good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
AF
Alex F.
Sherman Oaks, CA
Chevrolet Suburban
Verified
Alex said he's very satisfied with the service and he likes this business very well. He's been a customer since 1970.
Recommended
This review was collected via phone interview by Customer Research Inc.
SS
STEVE S.
Los Angeles, CA
BMW 323i
Verified
No worries!
I’ve been using Paul’s Automotive for the last 15 to 20 years , and I’ll continue to use them because they’re professional, Curtious , and honest . I never worry if I’m going to be taken advantage of . 100% satisfied!
Recommended
RE
Rudy E.
California
Dodge Charger
Verified
Rudy said the staff are friendly, good and honest people.
Recommended
This review was collected via phone interview by Customer Research Inc.
CW
Cheryl W.
Sherman Oaks, CA
Honda Accord Sdn
Verified
Cheryl said she has been a faithful customer for years. The staff members are very efficient, very polite and very professional. She was very pleased with the service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RH
Ronald H.
Beverly Hills, CA
Ford Explorer
Verified
Ronald said he has been going to this business for 25 years, and they always do a good job for a fair price. They never do unnecessary work.
Recommended
This review was collected via phone interview by Customer Research Inc.
NG
Norman G.
North Hills, CA
Toyota Prius
Verified
Norman said the oil change indicator light wasn't turned off by the mechanics after the oil change. He will take his vehicle back to the business tomorrow morning.
Recommended
This review was collected via phone interview by Customer Research Inc.
MZ
Matt Z.
Van Nuys, CA
Audi A3
Verified
Matt said the business does really good work and they charge a fair price.
Recommended
This review was collected via phone interview by Customer Research Inc.
MF
MICHAEL F.
Sherman Oaks, CA
Mazda Mazda3
Verified
Great service
They diagnosed and repaired my car promptly.
Recommended
DP
Dequita P.
Sherman Oaks, CA
Nissan Altima
Verified
Dequita said the business is always helpful. They never overcharge. Her vehicle gets done with in 24 hours.
Recommended
This review was collected via phone interview by Customer Research Inc.
JH
Juan H.
Sherman Oaks, CA
BMW M3
Verified
Juan said the staff is kind and friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
ZM
Zach M.
Van Nuys, CA
Mazda Mazda3
Verified
Zach said he's very pleased with the service and the wait time is good.
Recommended
This review was collected via phone interview by Customer Research Inc.
CJ
Chris J.
Sherman Oaks, CA
Dodge Magnum
Verified
Chris said the staff did a great job. They were really good and trustworthy.
Recommended
This review was collected via phone interview by Customer Research Inc.
SF
SHARON F.
Canyon Country, CA
Honda Civic
Verified
Excellent service
I was originally referred to Paul's by a friend. I have been there several times since and have always found them to be professional, trustworthy, courteous and friendly! I am usually taken care of by Louis who always explain clearly any issues that were found and the recommendations to resolve those issues.
Recommended
PM
PATRICK M.
Sherman Oaks, CA
Mazda Mazda3
Verified
Friendly, efficient people to work on your car
I drove in and went next door to have breakfast. When I came back, my car was waiting for me! What better service can you get? They are efficient as well as being personable and nice!! We have been doing business with them for years and will continue to do so.
Recommended
DG
Dan G.
Winnetka, CA
Verified
Dan said the business did a good job and they quickly helped him out.
Recommended
This review was collected via phone interview by Customer Research Inc.
DH
Dennis H.
Van Nuys, CA
Ford Bronco
Verified
Dennis said the staff did great work and he was very happy.
Recommended
This review was collected via phone interview by Customer Research Inc.
EN
Edward N.
Sherman Oaks, CA
Ford Bronco II
Verified
Edward said he didn't experience any issues with this business and was pleased with their service.
Recommended
This review was collected via phone interview by Customer Research Inc.
LA
Louis A.
Sherman Oaks, CA
Verified
Louis said he keeps going back to this business because they have good mechanics in general. The original estimate for the repair was $700 and it cost him $1,000 but the work was not done properly. The repair was about average.
Recommended
This review was collected via phone interview by Customer Research Inc.