Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

567 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
98% Would Recommend
Latest Review 3 days ago

Reviews


FC
Frances C.
Weymouth, MA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2011 Category: Service
Frances said that this business does a very good job.
This review was collected via phone interview by Customer Research Inc.

JB
Joseph B.
Weymouth, MA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2011 Category: Service
Joseph said that he has been going to this business for years and they always do a good job.
This review was collected via phone interview by Customer Research Inc.

FM
Fred M.
Weymouth, MA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2011 Category: Service
Fred said he likes the business that is why he comes back.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Holbrook, MA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2011 Category: Service
John said the service was very good and they were prompt.
This review was collected via phone interview by Customer Research Inc.

BC
Bob C.
Weymouth, MA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2011 Category: Service
Bob said he has been doing business with them for years and he had good service.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Weymouth, MA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2011 Category: Service
James said he has been a customer for a long time. Dean and his employees provide excellent customer service.
This review was collected via phone interview by Customer Research Inc.

EB
Edwin B.
Boston, MA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2011 Category: Service
Edwin said the business always treats him well.
This review was collected via phone interview by Customer Research Inc.

IG
Irene G.
Weymouth, MA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2011 Category: Service
Irene said the business is great, polite and thorough. She is always satisfied when she brings her vehicle into the business. She would like to receive timely money saving specials by direct mail.
This review was collected via phone interview by Customer Research Inc.

BS
Brian S.
Weymouth, MA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2011 Category: Service
Brian said that he always goes to this business and they take care of him very quickly.
This review was collected via phone interview by Customer Research Inc.

PP
PATRICE P.
Millville, MA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2011
Director of Marketing
Very good overall service. Using Preferred for many years now.

DF
DAVID F.
Scituate, MA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2011
Auto Repair
Preferred is a great place to do business. Great staff, professionals, extremely qualified mechanics and honest. Dean and his staff will work with you to resolve your car's problems and make recommendations that you can trust. Very happy to recommend Preferred to friends and do so all of the time

RD
Ron D.
West Brookfield, MA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2011 Category: Service
Ron said they did a good job and are personable.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Holbrook, MA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2011 Category: Service
Michael said the ballpark estimate for the repairs was off by $120 and it took an hour and a half longer than estimated.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
MA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2011 Category: Service
Jim said this business called him to see if they could pick him up, the service was fast, and they were up front and honest.
This review was collected via phone interview by Customer Research Inc.

MO
Mike O.
Holbrook, MA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2011 Category: Service
Mike said they do an excellent job. They are personal and direct. They will diagnose any problem without giving customers the runaround. It may cost a little more than other businesses, but he appreciates the service he receives from them.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
West Brookfield, MA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2011 Category: Service
Bob said this business nails it every time. He was recommended to his business by his friend Leo F. and he would recommend any of his friends to this business as well.
This review was collected via phone interview by Customer Research Inc.

LP
Lisa P.
Plymouth, MA
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/02/2011 Category: Service
Lisa said they charged her $99 for a diagnostic which didn't even come close to fixing the issue on her vehicle. They originally told her they would run the code for free to find the issue but still ended up having to do the diagnostic. She would not recommend this business for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

MD
Michelle D.
Holbrook, MA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2011 Category: Service
Michelle said she gave them a rating of a five on her overall experience because they were fantastic. She stated she loves the people here and the service is great.
This review was collected via phone interview by Customer Research Inc.

MA
Mike A.
Quincy, MA
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/01/2011 Category: Service
Mike said he was driving from midwest Kansas and stopped at the business because he had a problem and needed a diagnosis. The business fixed his catalytic converter for $800 and on his way back to midwest Kansas the same problem happened.
This review was collected via phone interview by Customer Research Inc.

DT
DAVID T.
Weymouth, MA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2011
Auto Repair
Dean has been servicing my vehicles for nineteen years.I think that speaks for itself.