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PRISM Automotive Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,361 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Prism Automotive is conveniently located in Cumming, GA. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Prism Automotive is conveniently located in Cumming, GA. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Car Maintenance, Auto Repair, Repair Shop
Contact
(770) 205-1400
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
by appointment only
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1694 Chamblee Gap Rd Cumming, GA 30040-8340
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PRISM Automotive Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,361 Reviews)
Write a Review
Recent Reviews
AW
gravatar
Aaron W.
Cumming, GA
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2026
verified customerVerified Customer
10
Transmission Replacement
Let me start by saying that I am not a car guy. In fact, I’m usually inclined to not trust anyone working on one of my cars based on my own lack of experience, and the poor historical experiences I have personally had with auto service centers servicing multiple vehicles for me and my family. There are a few mechanics that I have learned to trust with car service and repairs, and the cost associated with them. After getting a referral on a very expensive transmission replacement, I decided to try Prism out (mainly based on price and a recommendation from a friend). I’ve learned that I now have another auto mechanic that I can trust to good work at a fair price. The service was great, the repair costs were competitive as I did shop this repair a pretty good bit, and the convenience for me was spot on. Prism Automotive earned themselves a new customer today.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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