Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5

(1,659 Reviews)

99% Would Recommend
90% Business Response
Latest Review 3 days ago


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Josh L.
San Diego, CA
Saturn Outlook
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
Shop is clean, staff seems educated. Prices are above average. I brought the vehicle with multiple problems and left with more than i came with. The vehicle had coolant leak from hoses now the radiator its self is leaking..they did not mention that in the pick up. They did not discuss or communicate any thing about the diagnosis just said "its in the notes". Had atittude like i as the customer had done something wrong to them. Wanted to charge me $30 for a $5 dollar part and $60+ to do 5 min of work..not impressed from a 1st time client. Can't stick every customer like they owe you.
Ray F. from Ray Frey Auto Center Inc responded on 07/28/2020

I know Ray spoke to you personally about your experience last month and I am sorry to hear that your experience was less than stellar. We apologize for that and appreciate your honesty.