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SureCritic / Ray's Import Auto Repair
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Ray's Import Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,199 Reviews)
82
Write a Review
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Score Details

5 stars
83%
4 stars
12%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
82
Net Promoter Score ®

Business Details

Categories
Contact
(615) 893-2633
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1322 W College St Murfreesboro, TN 37129
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Ray's Import Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,199 Reviews)
Write a Review
Recent Reviews
SS
Srujan S.
Smyrna, TN
Volvo S60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
Category: Service
Srujan said great service, they changed what he requested and found the problem, also.
Recommended
MC
Marcus C.
Bumpus Mills, TN
Mercedes-Benz S550
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/18/2025
verified customerVerified Customer
Category: Service
Marcus said it was good, but there was a lack of communication.
Recommended
HB
Houston B.
Murfreesboro, TN
Volkswagen Touareg
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
Category: Service
Houston said the technicians are communicative and helpful. He takes some of the vehicles from his employer to this business, also.
Recommended
JS
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Jason S.
Murfreesboro, TN
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Great service
Got me in quickly to get my new battery I purchased for my Audi programmed.
EC
Eva C.
Murfreesboro, TN
Jaguar F-PACE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Won’t go anywhere else!
I highly recommend Ray’s Imports! Everybody there is so very friendly and helpful and has made taken care of my car so easy mostly thanks to Christian! He is the best and I wouldn’t trust anybody else with my car!
NB
Nick B.
Mc Minnville, TN
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
Category: Service
Nick said it was a pretty good turnaround, it was pretty pain-free, easy.
Recommended
IH
Isiah H.
Smyrna, TN
Volkswagen Beetle
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
Category: Service
Isiah said they have great customer service, anytime he calls or asks a question, they answer. They do good quality work.
Recommended
TW
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TINA W.
Murfreesboro, TN
Mercedes-Benz GLC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
ABOVE AND BEYOND
I had an appointment to get new wipers for my Mercedes. They had to order them. Instead of me having to take off of work again they came to my work the very next morning with the blades and installed them for me!!!
Much appreciated and Blown Away!!
Thank you Rays for meeting my needs and for delivering exemplary customer service!!
RQ
Roy Q.
Murfreesboro, TN
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
Category: Service
Roy said he likes the customer service, communication and the way they do things. They let him know what's going on and are honest people.
Recommended
LV
Luis V.
Arrington, TN
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
Category: Service
Luis said got there, didn't have a ride. He made it work so they could work on the vehicle sooner than later, so he could get out of there, and he had a good conversation with the guy at the front.
Recommended
DT
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Devin T.
Murfreesboro, TN
Volkswagen Golf GTI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/10/2025
verified customerVerified Customer
9
Very quick process
Had a transmission issue occur with my 2015 VW GTI and the guys were very confident in their ability to take care if my car. They informed me that my master cylinder had “exploded”. I had asked them to take a photo or two of the part so that i can familiarize myself with these issues and was also just curious on how it “exploded”. Was then told upon breaking down the car that a line leading to the master cylinder had snapped. So they modified the line with a new clip and that fixed the issue. I essentially paid them $1,000+ for them to fix a clip on a hose. Now I’m not upset and will more than likely bring my gti back to this shop as they had my car in and out within about 2 days. I’m also not sure if they had dropped my transmission to check my clutch or not. These are all questions i should have asked myself as well but I was ignorant and did not ask them. Needless to say my car is back on the road and driving so I am extremely grateful for their time and experience but would have liked for them to elaborate a little more on the situation. Other than that the guys were great and professional and i would recommend them to any European car owners as that’s what they specialize in.
MC
Michael C.
Beechgrove, TN
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Michael said they are very polite and helpful.
Recommended
JR
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John R.
Murfreesboro, TN
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Steering Mechanism
Ray is very honest and customer service focused. Good work for a fair price.
NR
Natasha R.
Murfreesboro, TN
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
10/10
These guys are amazing, kind, and respectful plus they rock at what they do. They got my car back up and running in sufficient timing. I'm very appreciative. Thank yall so much!
NT
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Nathaniel T.
Readyville, TN
Toyota MR2
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
In and out, work accomplished
I've had multiple cars trusted to Rays imports. My bmwM3, my Dodge Diesel, JDM right hand drive, even my race car that they helped build to win a season championship. Send it, they can do it.
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