Riley & Sons Collision & Mechanical Specialists

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

463 Reviews

99% Would Recommend
Latest Review 18 days ago

Reviews


JK
Jill K.
Indiana
Mercury Monterey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2017 Category: Service
Jill said she did not have any problems. This facility kept in contact and they let her know what was going on.
This review was collected via phone interview by Customer Research Inc.

AD
Arlene D.
Anderson, IN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017 Category: Service
Arlene said she likes the people that work at this business. She trusts them. They don't try to sell her things. They are honest with her and that means the world to her. She enjoys going there, they are efficient. This business has curb appeal and the inside is clean and well kept. Whoever is responsible for it should be complimented. She has always been treated well.
This review was collected via phone interview by Customer Research Inc.

JY
John Y.
Anderson, IN
Ford Freestar Wagon
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/13/2017
Recent issues with battery light makes me sad!!!
After 3 full days issues are not resolved. I am out $140 and have been told twice everything OK only to drive home and light coming on either when coasting through a turn or while driving down highway. Light always goes off either when shutting down engine or after several minutes. Mostly half minute or so but on some stretches 4-5 minutes. Light came on last night as I drove fro Riley & again on way and back from Lapel schools. If this is not repairable I woul like my money back or a credit?
Dave D. from Riley & Sons Collision & Mechanical Specialists responded on 09/18/2017

John,

I want to apologize for your inconvenience on your resent visit. I am glad you allowed me to make this up to you to really dig in at our expense to try to pinpoint the issue that you have with your PCM. I really do apologize for your issues and I am glad that my guys were able to find out the true issues. We really appriciate your business.

Thanks,

Chris


PG
Patti G.
Anderson, IN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Patti said she is a long time customer of this business and she likes them.
This review was collected via phone interview by Customer Research Inc.

LA
Leigh A.
Indiana
Volkswagen Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2017 Category: Service
Leigh said she has been going to this business for years and they always do a great job. She would recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

JW
Joanne W.
Anderson, IN
Chrysler 300M
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2017 Category: Service
Joanne said this business is the best. They are very concerned about what has to be done.
This review was collected via phone interview by Customer Research Inc.

WF
Wayne F.
Markleville, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Wayne said is very well satisfied with the work this business did for him and they are dependable. They are good at what they do and they are very timely. Their personnel are professional and helpful. He appreciates their service.
This review was collected via phone interview by Customer Research Inc.

LM
Lou M.
Middletown, IN
Buick Riviera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2017 Category: Service
Lou said this business is the best.
This review was collected via phone interview by Customer Research Inc.

DA
David A.
Markleville, IN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2017
Not sure what goes here? How about: People you can really trust!
Friendly, Fair, Professional and Great Service.

JR
Joseph R.
Anderson, IN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2017 Category: Service
Joseph said he'll recommend the business to anyone. They're faster, cheaper, and they provide better service than other facilities. He's really pleased with the service.
This review was collected via phone interview by Customer Research Inc.

JL
Judy L.
Anderson, IN
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2017 Category: Service
Judy said this business did a good job with everything. She said they are the best around.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Anderson, IN
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2017 Category: Service
James said this business was very helpful and friendly. They were energetic and knowledgeable. The secretary up front was nice as well.
This review was collected via phone interview by Customer Research Inc.

SR
Steve R.
Anderson, IN
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2017
good work - good price
It seems I can count on you guys to give me the best price anywhere. Thanks

AS
Andrew S.
Indiana
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2017 Category: Service
Andrew said this business was helpful and he got his vehicle back on time.
This review was collected via phone interview by Customer Research Inc.

PT
Pam T.
Daleville, IN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2017 Category: Service
Pam said they have always had great service at this business. They are quick and she has never had an issue. Trevor was exceptionally helpful, he sent her pictures of the damage and got back to her numerous times. She really appreciated that.
This review was collected via phone interview by Customer Research Inc.

TT
Terry T.
Anderson, IN
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2017 Category: Service
Terry said she had an appointment with this business and they got the job done within the estimated time. They were courteous and reliable. They did what she asked of them.
This review was collected via phone interview by Customer Research Inc.

LD
Lani D.
Summitville, IN
Pontiac Aztek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017 Category: Service
Lani said he's a long time customer of this business. He's always been happy and he's never had a complaint.
This review was collected via phone interview by Customer Research Inc.

MM
Mathew M.
Indiana
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2017 Category: Service
Mathew said they did a good job.
This review was collected via phone interview by Customer Research Inc.

AW
Amanda W.
Anderson, IN
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2017
Great
Quick and friendly

HM
H. M.
Anderson, IN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
Spoke with Grace. She said this business is fantastic, and her whole family goes to them. They are the best in the county.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 41 - 60 of 463 in total