Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82
4.8

( 1972 Reviews )

ReScore Reviews™ (83)

ReScore
Overall Rating 4.9036175/5Overall Rating 4.9036175/5Overall Rating 4.9036175/5Overall Rating 4.9036175/5rating 4.9036175
Original
Overall Rating 2.3494/5Overall Rating 2.3494/5rating 2.3494rating 2.3494rating 2.3494
97% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


SM
Steven M.
Budd Lake, NJ
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Service
Only changed tires but was there for an hour and 45 minutes. Not sure if they were overbooked or short on mechanics but it seemed too long
VIVIAN C. from Route 46 Hyundai responded on 11/15/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. You are correct, we had some unexpected issues arise and we are sorry for the inconvenience this caused you. We appreciate your patience and understanding in this matter. Have a wonderful weekend.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


SC
Sharon C.
Drums, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Route 46 Hyundai
Everyone I dealt with on 11/13/2019 was exceptional from the service department to customer service. I will definitely be back. Thanks to all.
VIVIAN C. from Route 46 Hyundai responded on 11/15/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. We wish you and your family a lovely Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


WS
Wendy S.
Hackettstown, NJ
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
review service
good service
VIVIAN C. from Route 46 Hyundai responded on 11/15/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. We wish you and your family a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


Verified Customer
Hackettstown, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Great service
Great service
VIVIAN C. from Route 46 Hyundai responded on 11/13/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We appreciate it as well as you. We wish you and your family a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


SK
Slade K.
Budd Lake, NJ
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Hackettstown Hyundai
We‘ve bought a few cars there and always get our cars serviced there. Our family has bought a total of 8 Hyundai cars. Always satisfied with the cars and service department.
VIVIAN C. from Route 46 Hyundai responded on 11/12/2019

Thank you for the 5 Star Rating, taking the time to fill out the survey and your kind words. We are happy to have you as a customer and look forward to serving you for many years to come. We wish you and your family a lovely Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


Verified Customer
Netcong, NJ
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Accommodating
Accommodating
VIVIAN C. from Route 46 Hyundai responded on 11/12/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. Have a lovely Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


DH
Daniel H.
Asbury, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019 Category: Service
Nice people, good service
good dealership, quick service
VIVIAN C. from Route 46 Hyundai responded on 11/11/2019

We appreciate the 5 Star Rating and look forward to providing the same level of service in the future. We wish you and your family a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


ML
Mark L.
Newton, NJ
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2019 Category: Service
Great Service
I have boughten 4 vehicles from the dealership dating back to 2009. All vehicles were serviced according to the life time warranty plan. Service is always prompt and reliable.
VIVIAN C. from Route 46 Hyundai responded on 11/11/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. We wish you and your family a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


SR
Suzanne R.
Columbia, NJ
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Great Service!!
Route 46 Hyundai is the best!! Every time I come in to get anything done with my car, I have the most pleasant time there. The staff is wonderful to deal with.
They do everything in their power to make sure that you walk out of there satisfied. I will continue to go back again and again for such great service!!
VIVIAN C. from Route 46 Hyundai responded on 11/07/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. Have a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


RU
Richard U.
Budd Lake, NJ
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Service
Easy to make appointment, Great service staff
VIVIAN C. from Route 46 Hyundai responded on 11/07/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We appreciate it as well as you. Have a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


JM
Joseph M.
Belvidere, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Great service & valet service
Great service with a surprise car wash. Having not to wait using the valet service is a nice perk
VIVIAN C. from Route 46 Hyundai responded on 11/07/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. Have a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


Verified Customer
Wharton, NJ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Service
Good service
VIVIAN C. from Route 46 Hyundai responded on 11/07/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We are happy to have you as a customer and look forward to serving you for many years to come. Have a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


SR
Suzanne R.
Columbia, NJ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
Top Notch Customer Service!!
I just love coming to Route 46 Hyundai to get my car serviced! I always have a pleasant stay there while waiting for my car to get serviced. Vivian Coulson is wonderful at answering any questions that I have and making my stay there a very comfortable one. She is an awesome representative of the Route 46 Hyundai crew!!
Thank you for such great service!!!

Verified Customer
Long Valley, NJ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Great Customer service
Always a pleasure to have my service done. They are prompt and friendly. I I would recommend this service.
VIVIAN C. from Route 46 Hyundai responded on 11/05/2019

Thank you for the 5 Star Rating and taking the time to fill out of the survey. We appreciate it as well as you. Have a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


TS
Thomas S.
Hackettstown, NJ
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
STAFF IS FREINDLY
freinldly bunch
VIVIAN C. from Route 46 Hyundai responded on 11/05/2019

Thank you for taking the time to fill out the survey. We appreciate it as well as you. Have a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


BC
Barbara C.
Sussex, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
A+ service
Service department always a hit for me.
VIVIAN C. from Route 46 Hyundai responded on 11/02/2019

We appreciate the 5 Star Rating and look forward to providing the same level of service in the future. We wish you and your family a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


Verified Customer
Belvidere, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Great service
I don’t get my Tucson serviced anywhere else! Great atmosphere and staff!
VIVIAN C. from Route 46 Hyundai responded on 11/01/2019

Thank you fore the 5 star rating and taking the time to fill out the survey. We appreciate it as well as you. Have a wonderful weekend.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


KB
Kelly B.
Chester, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Happy customer
Took my Hyundai in for 30,000 service and as usual was completely satisfied. From the time I walked in until I left, treated as family. As I waited there was coffee, bagels, water, TV and free WiFi. Love this dealership and all it’s employees!!!! Keep up the great service!!!!
VIVIAN C. from Route 46 Hyundai responded on 10/30/2019

It is nice to hear our efforts do not go unnoticed. We appreciate your business and strive to provide that same level of exceptional service to all of our customers. We wish you and your family a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


EK
Eileen K.
Washington, NJ
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Good service
Good service.
VIVIAN C. from Route 46 Hyundai responded on 10/29/2019

Thank you for the 5 Star Rating and taking the time to fill out the survey. We appreciate you business and look forward to serving you for many years to come. Have a lovely Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050


LG
Luis G.
Flanders, NJ
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019 Category: Service
Respectful and knowledgeable Professionals...
From the top General manager Dave, Sales manager Andy and Customer Service Vivian, to the bottom guys who wash our vehicles after every service, we must recognize and value their A+ customer service, free sandwiches and beverages.
Thank you everyone for your awesome team work.
Respectfully yours
Luis F Garcia
18 Eagle Rock Village Apt 4B
Budd Lake, NJ, 07828
973-998-1782
VIVIAN C. from Route 46 Hyundai responded on 10/28/2019

We appreciate the 5 Star Rating and look forward to providing the same level of service in the future. We wish you and your family a wonderful Fall Season.
Kindly,
Vivian - Service Department
Customer Relations Manager
908.850.0050