Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

632 Reviews

99% Would Recommend
Latest Review about 1 hour ago

Reviews


SW
Susan W.
Amarillo, TX
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Susan said that this business has always treated her very well. The staff does a great job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

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Arlie M.
Amarillo, TX
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Arlie said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

OG
Orlando G.
Amarillo, TX
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Orlando said they got the job done.
This review was collected via phone interview by Customer Research Inc.

DA
Dre A.
Amarillo, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/03/2018 Category: Service
Dre said the technicians got the job done. They changed the fuse and wrapped a few wires. His boss had arranged a less expensive diagnostic for the vehicle. The technician was supposed to call before doing any work, instead he called and said the service cost a little over $100.
This review was collected via phone interview by Customer Research Inc.

CI
Christan I.
Columbus, OH
Ford Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Christian said he received a really good service. They gave him advice and were really nice.
This review was collected via phone interview by Customer Research Inc.

JM
Jimmie M.
Amarillo, TX
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Spoke with Mildred. She said they've used the business for years, and is very satisfied with all of their work and courtesy and cleanliness. She really appreciates their honesty.
This review was collected via phone interview by Customer Research Inc.

AD
Arvin D.
Amarillo, TX
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Spoke with Arvin's wife. She said the business was efficient, fast, and did good work.
This review was collected via phone interview by Customer Research Inc.

MS
Mary Lou S.
Nazareth, TX
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Great service
Shorty’s Bear goes the extra mile to get your vehicle running smoothly.

KD
Kaden D.
Amarillo, TX
Dodge Charger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/16/2018 Category: Service
Kaden said the service seemed a little pricey.
This review was collected via phone interview by Customer Research Inc.

SM
Sharon M.
Amarillo, TX
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
Battery and alternater
Great service! Thanks William and Ron

JH
Joyce H.
Amarillo, TX
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Spoke with Joe. He said the employees are honest and up front.
This review was collected via phone interview by Customer Research Inc.

MS
Matthew S.
Amarillo, TX
Toyota Land Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Matthew said the staff was friendly and the prices were fair. The overall service was very good.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
Amargosa Valley, NV
Ford RV Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
John said he got into the facility for his oil change on his vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

MT
Mike T.
Amarillo, TX
Mercedes-Benz Sprinter Crew Vans
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Courteous and quality service
On time quality and always courteous service. Good folks and they will be my long term service shop Mike T

AM
Andy M.
Amarillo, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Andy said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.

JF
Jim F.
Amarillo, TX
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Jim said the business did a good job and was honest with him.
This review was collected via phone interview by Customer Research Inc.

DF
Debbie F.
Amarillo, TX
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018
1999 buick
Thanks for a job well done. I appreciate your help

MK
Marissa C. K.
Amarillo, TX
Buick Rainier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Rack and Pinion Replacement
One of the last times that I went in to Jiffy Lube for a quick oil change, the mechanics told me that my car was leaking oil and there was nothing that I could do. I decided to take my car to Shorty's Bear for a second opinion and an estimate only to find out that Jiffy Lube misdiagnosed the problem and it was actually power steering fluid from my broken rack and pinion. Ron gave me an estimate and serviced my car in one day, one day! I thought it would've taken longer! My car drives better now than it has in years! The staff is super friendly and always gave me good advice when it came to my car. I'll definitely be going back.

AM
Alesha M.
Panhandle, TX
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Spoke with Wayne. He said the employees did a good job. The vehicle runs fine and steers better.
This review was collected via phone interview by Customer Research Inc.

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Annette M.
Cincinnati, OH
Chevrolet Forward Control
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Annette said this business is outstanding and the staff has gone above and beyond expectations. This business has done more for her than any other.
This review was collected via phone interview by Customer Research Inc.