Daly City, CA
The reason I’m giving three stars out of five. It’s mainly the communication. I really appreciate the mechanics really looking into the problem I originally brought my car in for. My car was only supposed to be there for an hour of Inspection. I left my car there early morning about 8am or so because I had work. So I left my car went to work, hours go by and I’m almost out work @ 5pm. Thinking to my self what can possibly take a whole day to look at a squeaky noise coming from my right front and knocking from steering wheel. Not even a phone call to update on anything or to even say that they need my car there for longer because they didn’t really have a chance to look at it. So my car there almost the whole day and not looked at or not even informed about anything. This goes on and on. I appreciate the mechanics that took there time looking into and on top of it found more problems to it. I truly appreciate it. I would go back, but the communication skills need improvement.
San Francisco, CA
Ford Explorer Sport Trac
06/28/2019 Category: Service
Robert said he came in for a pretty simple project and the employees took more time than they needed. He would probably not recommend this business for service for the reason already stated.
This review was collected via phone interview by Customer Research Inc.
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