The Auto Station

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303-789-9988
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Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(676 Reviews)
5 star
83%
4 star
12%
3 star
1%
2 star
<1%
1 star
2%

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
97% Would Recommend
Latest Review 3 days ago

Reviews

Verified Customer
Englewood, CO
Mazda Tribute
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/19/2019
Very friendly and knowledgeable
They did a great job on the alignment. I put new tired on so I needed the work done. The only problem was the car was done and pulled to the front of the building and they told me it was done 20 minutes later.
Recommended
Al A. from The Auto Station responded on 10/29/2019

We have passed your concerns on to the staff and will try to be more expeditious next time.
Regards,
Al Anderson
Owner

RT
Rick T.
Broomfield, CO
GMC Vandura Special
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/09/2019
Great service... But delayed
Left vehicle for over a week and it was ready a day later than promised, pushing back my tour schedule
Recommended
Al A. from The Auto Station responded on 10/09/2019

Rick,  We are so sorry for not having your vehicle done when you expected it.  We must have misunderstood the day you wanted your car ready.
Sincerely,
Al Anderson
Owner

RA
Rick A.
Toyota Prius
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/02/2019
Very proficient. Fairly friendly place, will come again if have problems.
Technician was very thorough in reading error codes on my '07 prius. He explained everything to me in detail, and what needed to be done in fixing the problem.
Recommended
Al A. from The Auto Station responded on 10/03/2019

While our goal is to always deliver five star service we sincerely appreciate your kind words.
Regards,
Al Anderson
Owner

KB
Kathy B.
Colorado
Ford Explorer Sport Trac
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/02/2019 Category: Service
Kathy said she would recommend the business for service.
Recommended
Al A. from The Auto Station responded on 10/04/2019

Kathy, While our goal is to always deliver five star service, we sincerely appreciate your recommendation.
Regards,
Al Anderson
Owner

RD
Rich D.
Colorado
Honda Odyssey
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/16/2019 Category: Service
Rich said there was an issue with the original quote the business gave him. It ended up being about $140 off. The price ended up going up because it was a different part that they needed. He added he would have liked if they stuck with their quote. They are great people and do great work.
Recommended
Al A. from The Auto Station responded on 08/16/2019

Rich, Thanks for the feedback.  We always do try to keep with our origianl estimates.
Regards,
Al Anderson
Owner

GT
Grace T.
Englewood, CO
Mazda Tribute
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/08/2019
Corrected problem with air conditioner.
My air conditioner was repaired and up to now it’s working fine. Have no complaints
Recommended
Al A. from The Auto Station responded on 08/09/2019

Grace, While our goal is always to deliver five star service, we do sincerely appreciate you taking the time to leave us the review.
Regards,
Al Anderson

JB
Jacob B.
Englewood, CO
Jeep Compass
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/14/2019
Great Service, but at a price
Overall service was great, and they got the work done within 24 hours. The entire staff is very friendly. Any work I've had done there, i've never had to go back due to an issue with their work. Although I did not get quotes from other shops, the pricing on parts paid and parts quoted for seems extremely high compared to available pricing on OEM stock parts you can get online or at a local parts store.

Also, I came in to replace a TPMS sensor (tire valve with electronic pressure sensor), and because my low pressure tire light was coming on because of it or because the tire pressure on that tire was low. But when i retrieved my car, the low tire pressure light was still coming on. To be fair, it did go off after driving for 6 miles, but it seems like that would be something they'd want to make sure cleared by driving those 6 miles themselves.

So for quality service, I strongly recommend them. But you might call around for quoting on parts pricing.
Recommended
Al A. from The Auto Station responded on 05/15/2019

You are correct we should have driven the 6 miles ourselves to get your TPMS light to go out.
Regards,
Al Anderson

Verified Customer
Broomfield, CO
GMC Vandura Special
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2019
great customer service
the agent at intake was great and provided me with options for repair & inspection
Recommended
Al A. from The Auto Station responded on 04/18/2019

While our goal is always to deliver five star service, we do appreciate the great review.

JS
Janet S.
Lexus RX 330
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/04/2018
Great service
They rushed to get my Lexus alternator replaced to fit my work schedule. I was called to discuss pricing before any work was done. Courteous employees. Jamie made sure I was satisfied.
Recommended
Al A. from The Auto Station responded on 12/05/2018

Thanks for allowing us to service your, new to you, Lexus.  We always love getting a new customer.
Regards,
Al Anderson
Owner

JF
JOE F.
Littleton, CO
Toyota Avalon
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/04/2018
Friendly
Staff is very friendly and helpful.
Recommended
Al A. from The Auto Station responded on 12/04/2018

While our goal is always to give five star service we still sincerely appreciate the kind words and for you taking the time to leave the survey.
Regards,
Al Anderson
Owner

Verified Customer
Denver, CO
Toyota Tacoma
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/20/2018
First time
Elise was wonderful! I’m satisfied with the work done. However waiting 30 minutes after my truck was done and pulled out front was VERY annoying. I understand you have to teach new people but it would be nice if it wasn’t done on your customers time. I was the only customer in the waiting area and It was excruciating listening to four employees talk while the one new guy stumbled through my paperwork. Not the best first impression. But I am thankful for how nice everyone was and how clean the customer area is.
Al A. from The Auto Station responded on 11/21/2018

You are 100% correct.  We should not have taken your time to train our new employee and we apologize.
Sincerely,
Al Anderson
Owner

Verified Customer
Denver, CO
Ford F-150
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/14/2018
Friendly atmosphere
My first time here. I dropped off my truck and they gave me a ride home. The front desk personnel were very courteous. The waiting area was very clean and the seating was comfortable. They don't rush to do a good job. I was called when the work on my vehicle was completed.
Recommended
Al A. from The Auto Station responded on 11/15/2018

Gino, We appreciate your visit and hope to see you sometime down the road.
Regards,
Al Anderson
Owner

MJ
Matthew J.
Littleton, CO
Dodge Charger
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/12/2018
Auto Station
Staff were professional and friendly, would recommend to a friend
Recommended
Al A. from The Auto Station responded on 11/13/2018

While our goal is to always deliver Five Star performance we do appreciate you taking the time to leave us a review.
Regards,
Al Anderson
Owner

BL
Brooks L.
Englewood, CO
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/26/2018
Problem Fixed
I had no brake lights and they fixed the problem same day but was twice as much as expected. They guarantee the results though. Everyone there was very nice too.
Recommended
Al A. from The Auto Station responded on 10/30/2018

We are so sorry you had a problem and glad we could help you get it resolved.  All our new parts have a nationwide 3 yr/36,000 mile warranty so you are correct in say  we "guarantee" our repairs.
Thanks,
Al Anderson
Owner

Verified Customer
Denver, CO
Honda Odyssey
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/23/2018
Friendly. Convenient
The auto station had a great kids area for when you need to stick around while your car gets fixed. Also it’s easy to get an appointment in the staff was very friendly.
Recommended
Al A. from The Auto Station responded on 10/24/2018

Thanks for bringing the family in for a visit.  The business and kind words are always appreciated.
Regards,
Al Anderson
Owner