Reviews
BG
Bob G.
Colorado
Toyota Avalon
Verified Customer
ReScore Review™
Bob said that the business got the issue resolved and everything is great.
Recommended
This review was collected via phone interview by Customer Research Inc.
Original Review
Bob said the business didn't fix his battery and when he goes too fast he hears a noise from his vehicle that was not there before.
This review was collected via phone interview by Customer Research Inc.
Al A. from The Auto Station responded on 02/09/2018
Bob, I am sorry to hear you are having problems.
Is there a time you can bring the car in for us to take a look at it for you?
Regards,
Al Anderson
Owner
AR
Andrew R.
Denver, CO
Toyota FJ Cruiser
Verified Customer
Amazing customer service!
We recently had some car troubles, this happened right before we were leaving for a 12 day vacation. The Auto station was kind enough to let us leave our vehicle there while we were away, which couldn’t have worked out better. Kevin was so kind to email us with information and was always so quick to respond. He provided us with everything we needed to know and ensured our vehicle was in good hands. Our vehicle was done in a timely matter and left in excellent condition .I would recommend The auto station to anyone looking for exceptional car service!
Recommended
RT
Rick T.
Broomfield, CO
GMC Vandura Special
Verified Customer
Great service... But delayed
Left vehicle for over a week and it was ready a day later than promised, pushing back my tour schedule
Recommended
Al A. from The Auto Station responded on 10/09/2019
Rick, We are so sorry for not having your vehicle done when you expected it. We must have misunderstood the day you wanted your car ready.
Sincerely,
Al Anderson
Owner
DM
Daniel M.
Englewood, CO
Dodge Caravan
Verified Customer
Daniel said he likes the honesty even though the prices are a bit high.
Recommended
This review was collected via phone interview by Customer Research Inc.
Al A. from The Auto Station responded on 10/04/2019
Thanks Daniel.
Sincerely,
Al Anderson
Owner
RA
Rick A.
Toyota Prius
Verified Customer
Very proficient. Fairly friendly place, will come again if have problems.
Technician was very thorough in reading error codes on my '07 prius. He explained everything to me in detail, and what needed to be done in fixing the problem.
Recommended
Al A. from The Auto Station responded on 10/03/2019
While our goal is to always deliver five star service we sincerely appreciate your kind words.
Regards,
Al Anderson
Owner
KB
Kathy B.
Colorado
Ford Explorer Sport Trac
Verified Customer
Kathy said she would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Al A. from The Auto Station responded on 10/04/2019
Kathy, While our goal is to always deliver five star service, we sincerely appreciate your recommendation.
Regards,
Al Anderson
Owner
Verified Customer
Littleton, CO
Toyota Tundra
Verified Customer
Good honest service!
I had a brake problem on my 2003 Tundra. They stuck with it to find the problem and resolve it to my satisfaction.
Recommended
Al A. from The Auto Station responded on 09/30/2019
We are happy we could help to get to the bottom of it.
Regards,
Al Anderson
Owner
SJ
Steve J.
Littleton, CO
Chevrolet Malibu
Verified Customer
Jamie
Always knowledge and good work for the money
Recommended
Al A. from The Auto Station responded on 09/30/2019
Thanks
Al Anderson
Owner
WD
Wilbur D.
Denver, CO
Ford F-150
Verified Customer
NEW FAN BELT AND RADIATOR HOSES
We had our radiator hoses and fan belt replaced on our 19 year old Ford F-150. The actual charges were less than the quoted charges. They did not try to sell me a bunch of unneeded repairs as some auto repair shops do. We highly recommend The Auto Station for your vehicle repairs.
Lois and Duke Doeksen
Lois and Duke Doeksen
Recommended
Al A. from The Auto Station responded on 09/24/2019
We are so happy we could help.
Regards,
Al Anderson
Owner
DT
David T.
Englewood, CO
GMC Yukon
Verified Customer
Great service! Does the right thing.
Enjoyed working with the team on a problem with my car. Isn't fun to have car issues, but The Auto Station helped get through it.
Recommended
Al A. from The Auto Station responded on 09/16/2019
David, We are so glad we could help.
Regards,
Al Anderson
Owner
EG
Ernie G.
Littleton, CO
Honda CR-V
Verified Customer
Great place to do business.
I have been doing business with the Auto Station sense before it was "The Auto Station", I have always had great service their prices are competitive.
Recommended
Al A. from The Auto Station responded on 09/16/2019
Ernie, We appreciate the years of patronage.
Regards,
Al Anderson
Owner
AP
Austin P.
Sheridan, CO
Chevrolet Silverado 1500
Verified Customer
Austin said the business's customer service was really solid, they got him in quickly and out.
Recommended
This review was collected via phone interview by Customer Research Inc.
Al A. from The Auto Station responded on 09/16/2019
Thanks Austin
Al Anderson
Owner
KG
Ken G.
Denver, CO
Toyota Avalon
Verified Customer
Starting problems
I am very pleased that you found the problem. Your people are the greatest.
Ken Glaser
Ken Glaser
Recommended
Al A. from The Auto Station responded on 09/16/2019
Ken,
We are always happy to help. Thanks
Al Anderson
Owner
CJ
Chris J.
Denver, CO
Toyota 4Runner
Verified Customer
Chris said he had an extremely pleasant experience. He stated that the staff are great people, they know what they are doing and they did an excellent job.
Recommended
This review was collected via phone interview by Customer Research Inc.
Al A. from The Auto Station responded on 09/16/2019
Thanks Chris
Al Anderson
Owner
SM
Shawn M.
Denver, CO
Toyota RAV4
Verified Customer
Nice place with good local vibe
I try to do as much of my own vehicle repair as possible, but it isn’t always possible. When I went to The Auto Station, they were very straight forward and completed the work in a timely fashion with a very good price and results. You really can’t ask for more than that.
Recommended
Al A. from The Auto Station responded on 09/05/2019
Thanks Shawn...
Regards,
Al Anderson
Owner
LS
Lauri/Roy S.
Castle Rock, CO
Hyundai Elantra
Verified Customer
Excellent Service!
Jamie always kept me up to date on the service. He would call me with updates so I always knew what was going on. I was having a transmission replaced with a warranty company and multiple other issues. Jamie took care of everything! From dealing with the warranty to ordering the correct parts. The car runs great, and I would recommend this shop to anyone who wants an honest repair done on their vehicle for a fair price. Roy S
Recommended
Al A. from The Auto Station responded on 08/30/2019
Thanks Roy...
Al Anderson
Owner
AW
Anna W.
Denver, CO
BMW X1
Verified Customer
Kind and accommodating
I called to see if I could get in early and they were very accommodating. They did a good job with my car and also offered a coupon when checking out. There is no pressure to pay for other services. This place was great :)
Recommended
Al A. from The Auto Station responded on 08/28/2019
Thanks Anna
Sincerely,
Al Anderson
EP
Ester P.
Englewood, CO
Honda Accord Sdn
Verified Customer
Service
Great service- pricing and efficient staff. Best of all - great running car.
Thank you
Thank you
Recommended
Al A. from The Auto Station responded on 08/27/2019
Ester, We are so happy we could help.
Regards,
Al Anderson
Owner
EH
Erin H.
Littleton, CO
Subaru XV Crosstrek
Verified Customer
Erin said she has been using them for awhile now, they always got her in on the day that she needed them to look at her vehicle, they were in touch with her all day long, made sure to keep her apprised of what's going, how much things cost and if she should do it, or not.
Recommended
This review was collected via phone interview by Customer Research Inc.
Al A. from The Auto Station responded on 08/21/2019
Thanks Erin
Regards,
Al Anderson
Owner
JW
Jeff W.
Denver, CO
Nissan Pathfinder
Verified Customer
Quality Operation
I am very pleased with how the service advisors and the technicians provide info on what needs to be done now and what to plan for in the future. I feel confident in doing business here.
Recommended
Al A. from The Auto Station responded on 08/20/2019
Thanks for coming to see us again.
Regards,
Al Anderson
Owner