Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

457 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


RV
Raul V.
Laredo, TX
GMC Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2017 Category: Service
Raul said the service was good, quick and simple.
This review was collected via phone interview by Customer Research Inc.

CR
Carmen R.
Texas
INFINITI FX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Carmen said the business took care of all of her vehicle's needs. They picked up her vehicle and brought it back to her once it was done being serviced.
This review was collected via phone interview by Customer Research Inc.

MO
Manuel O.
Laredo, TX
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Manuel said the overall experience was great. The customer service was excellent and the pricing was fair.
This review was collected via phone interview by Customer Research Inc.

JG
JUAN Jr G.
Laredo, TX
Chrysler 300
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/22/2017
Managers need more people skills
I was so disappointed on one of the managers way of communicating and a bad expierence at the end.

AG
Arnulfo G.
Laredo, TX
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Arnulfo said he purchased a vehicle from this business and it is super good. He has no problem.
This review was collected via phone interview by Customer Research Inc.

JC
Julio C.
Laredo, TX
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Julio said he received good service from the business and they were quick.
This review was collected via phone interview by Customer Research Inc.

OG
Osbaldo G.
Texas
Scion FR-S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Osbaldo said the business provided the best service.
This review was collected via phone interview by Customer Research Inc.

JG
Jesus G.
Laredo, TX
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Jesus said he appreciates the flexibility and accessibility of the business. They work with people with a range of different incomes and they help them get a vehicle.
This review was collected via phone interview by Customer Research Inc.

JD
Jerry D.
Laredo, TX
Kia Soul
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2017 Category: Service
Jerry said she had an issue with her tire and the staff fixed it, but they made a mistake. Over the course of the day the tire went flat. Overall it was a good experience. The staff is effective and fast. Her tires were missing a part and they ordered them quickly.
This review was collected via phone interview by Customer Research Inc.

CR
Celina R.
Laredo, TX
Dodge Charger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/28/2017 Category: Service
Celina said she had no problems with the business.
This review was collected via phone interview by Customer Research Inc.

LF
Leonardo F.
Laredo, TX
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Leonardo said the staff was super nice and they provided good service.
This review was collected via phone interview by Customer Research Inc.

BE
Blanca E.
Laredo, TX
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Blanca said she likes everything about the business.
This review was collected via phone interview by Customer Research Inc.

AZ
Alexia Z.
Laredo, TX
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Alexia said they were efficient. She stated she feels she may have an issue with her vehicle that was not found during the visit.
This review was collected via phone interview by Customer Research Inc.

PG
Patricia G.
Laredo, TX
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2017 Category: Service
Patricia said this business had very good service. They took care of her needs. She was very happy. They went above and beyond to help her with what needed to be done. They gave her options that were helpful. They were pretty good. She is very grateful.
This review was collected via phone interview by Customer Research Inc.

BD
Bryan D.
Laredo, TX
Ford Mustang
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/15/2017 Category: Service
Bryan said when he took his vehicle in for an oil change they advised him that his oil filter needed to be changed. They advised him that they needed to go get the part from a second facility and that he should come back in a few hours. When he did not hear anything from them until almost closing, he called. At which point they advised him that they did not have the part in question and that he would have to go pick it up himself. They should not have offered a part they did not have.
This review was collected via phone interview by Customer Research Inc.

FM
Fernando M.
Laredo, TX
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Fernando said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

ON
Oscar N.
Laredo, TX
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Spoke with Maria. She said the staff were very courteous and they provided good service.
This review was collected via phone interview by Customer Research Inc.

VA
Veronica A.
Laredo, TX
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017
Brake service and oil change
As always, the service was courteous, friendly, prompt and very satisfying. I definitely will keep going to Toro's for any automobile service I may need in the future.

CG
Cynthia G.
Laredo, TX
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Cynthia said the staff have good service. They did good work. They treated her well.
This review was collected via phone interview by Customer Research Inc.

JG
Juan G.
Laredo, TX
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2017 Category: Service
Juan said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 101 - 120 of 457 in total