Reviews
MS
Mike and Wendy S.
Gig Harbor, WA
Toyota RAV4
Verified Customer
Maintenance Service
Great service and trusted mechanic.
Recommended
Joe T. from Turco's Automotive responded on 11/13/2019
Thank you for the 5 star review. We look forward to seeing you again in the future.
Have a happy Thanksgiving!
Joe and the Crew.
Verified Customer
Seattle, WA
Subaru Outback (Natl)
Verified Customer
Finding a good mechanic is hard; these are your guys!!
Amazing SUPER FAST service, fair prices on both parts and labor. Got stranded with a dead engine on an 08 outback; towing guy recommended Turco's. Diagnosis: seized camshaft, bent valves, junked engine. I spent a day researching my options, calling around, deciding on repair vs scrap; Joe saw that I was uncomfortable putting in a high-mileage motor so he went out of his way to find a low-mile option for me. Work started Tuesday, I had my car back on Friday. New engine, belts, hoses, rear struts, airbox, fluids including transmission and power steering. All in four days, including parts shipping. Very nice people, zero pressure - all of the extra stuff like struts I mentioned to them first because I knew they were on their way out. I live in Seattle and I might go all the way to Gig Harbor if I get more car trouble because these guys are that amazing.
Recommended
Joe T. from Turco's Automotive responded on 11/05/2019
Thanks so much for the great review. Hope you get a lot more miles out of your Subaru. Have a great holiday season!
Joe and the Gang
GO
Gail O.
Gig Harbor, WA
Chevrolet
Verified Customer
Turco's Cares For Collector Cars,Too!
I have owned my 1967 Camaro for forty years. I do my own tinkering and have used other mechanics in the past to help maintain its's originality. I asked Joe and his shop to service the brakes for the first time in thirty years (only 24,500 miles use). They gave me an honest, detailed status report of all the vehicle systems and did some other minor troubleshooting of the carburetor and windshield washer mechanism. I trust Turco's Automotive to keep my classic drivable. I think they even enjoyed working on the old technology!
Recommended
KS
Kirti S.
Gig Harbor, WA
Jeep Grand Cherokee
Verified Customer
Superb service- as always!
I'm so glad that I was recommended to go to Joe and Turco's Automotive for my vehicle. Joe and his team are knowledgeable and I'm especially thankful for their honest assessments of both the work that needs to be done and the approximate costs that it will incur. Joe, Brittany and the others of his team are simply wonderful.
Recommended
Joe T. from Turco's Automotive responded on 11/04/2019
Hi Kirti. Thanks so much for the great review. Look forward to seeing you next time. Joe.
MC
Michael C.
Fox Island, WA
Honda Accord Sdn
Verified Customer
Michael said the business accommodated his needs and the work was done in a reasonable time.
Recommended
This review was collected via phone interview by Customer Research Inc.
AB
Alison B.
Tacoma, WA
Ford Focus
Verified Customer
GREAT EXPERIENCE
My coworker recommended me to Joe. Even though he didn't do any repairs on my car, he gave me a very knowledgeable and honest diagnosis and let me know it was time to retire my vehicle rather than trying to make a dime off of me. I've never had a better experience with a mechanic to this day. It's rare you find someone that looks out for the customer's best interest. Will be going back indefinitely with my future car needs. Thanks Joe!
Recommended
Joe T. from Turco's Automotive responded on 11/04/2019
Hi Alison. Thanks for the great review. Always hard to say goodbye to your car. Hope you have good luck finding a new car. Please feel free to call me or let me look at what ever you decide to buy. Thanks again. Joe
PN
Patty N.
Gig Harbor, WA
Subaru Baja
Verified Customer
Patty said the staff are always friendly, prompt, efficient, informative and provided good work. She added that they have great customer service.
Recommended
This review was collected via phone interview by Customer Research Inc.
WD
Wayne D.
Washington
Honda Accord
Verified Customer
Wayne said that the business is very good. He stated that one of the reasons he uses this facility is because he knows he can get an honest opinion and evaluation of what might be wrong with his vehicle at this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
DT
David T.
Olalla, WA
Jeep Grand Cherokee
Verified Customer
Friendly, professional service
Joe is a great guy - honest, dependable and professional.
Recommended
Joe T. from Turco's Automotive responded on 10/21/2019
Hi David. Thanks for the great review. See you next time around.
Joe.
JW
Jay W.
Gig Harbor, WA
Dodge Durango
Verified Customer
Jay said that they do a thorough job at a reputable level. They are a fantastic and reputable organization.
Recommended
This review was collected via phone interview by Customer Research Inc.
MK
Mike K.
Gig Harbor, WA
Toyota 4Runner
Verified Customer
These folks are the best.
I had to find a new mechanic shop when I moved here and when I asked astound these folks came highly recommended. I have taken my truck to them three times and every time they have gone over and above the call to make sure everything was done well and to my expectations. Great people here.
Recommended
Joe T. from Turco's Automotive responded on 10/15/2019
Hi Mike. Thanks for taking the time to leave a review. And 5 stars.
See you next and thanks again. Joe.
MN
Marc N.
Gig Harbor, WA
Toyota Sienna
Verified Customer
Great service, awesome communication
We are new to Gig Harbor and are glad we found Turco's - they provide honest service and great communication during the day so we know what our repair status is. I strongly recommend!
Recommended
Joe T. from Turco's Automotive responded on 10/15/2019
Hi Marc. Thanks for the great review and welcome to the Harbor.
See you next time. Joe.
KW
Kevin W.
Gig Harbor, WA
Dodge Pickup
Verified Customer
Kevin said the business offered awesome customer service. They called him before doing any work on his vehicle and talked to him about it. He said it was a real nice experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
JH
Jim H.
Gig Harbor, WA
Nissan Frontier 4WD
Verified Customer
Fast!
Was leaving on vacation and had to get my tabs renewed with an emissions test required but the car had the "check engine" light on. Got the car in at 8:30, they fixed the problem in an hour and got my tabs the same day! Thanks for the great service, Joe!
Recommended
Joe T. from Turco's Automotive responded on 10/01/2019
Hi Jim. Thanks for the kind words. Hope you guys had a great vacation. See you next time and thanks again.
Joe.
JH
Jim H.
Gig Harbor, WA
Lexus RX 350
Verified Customer
Honest and reliable
As usual, great service!
Recommended
JL
John L.
Gig Harbor, WA
Honda Civic Si
Verified Customer
Great customer service and automotive repair and service work.
Very personable and honest owner. I always know that I will be well cared for at Turco’s.
Recommended
Joe T. from Turco's Automotive responded on 10/01/2019
Hi Jim. Thanks again for letting us work on your cars.
Thanks for the 5 stars.
Joe.
SN
Steven N.
Gig Harbor, WA
Honda Civic Sdn
Verified Customer
Great Service
Professional, friendly, and quick turn around time, thanks Joe
Recommended
Joe T. from Turco's Automotive responded on 10/01/2019
Hi Steven. Thanks for leaving us a 5 star review. See you next time. Joe.
KL
Keith and Mary L.
Gig Harbor, WA
Honda CR-V
Verified Customer
2012 CRV Dead battery in and out in minutes.
Car wouldn't start after stopping for a cup of coffee. A neighbor gave me a jump and I headed straight to Turco's. Had a new battery installed and was out within minutes. Joe has been our go to guy for over 2 decades. Always treated like we are family.
Recommended
Joe T. from Turco's Automotive responded on 10/01/2019
Hi Keith and Mary. You guys have been great customers for so long. Thank you so much for your friendship and support. Keep up the good fight and we will see you next time.
KL
Keith and Mary L.
Gig Harbor, WA
Honda Pilot
Verified Customer
2008 Pilot brakes in and out same day.
Stopped by to see about a noise the car was making. Joe had it diagnosed and completed within a few hrs. Always treated like I am their only customer. Love their service and professionalism.
Recommended
TW
Tony W.
Gig Harbor, WA
Honda Accord Cpe
Verified Customer
Tony said the service was done quickly and affordably.
Recommended
This review was collected via phone interview by Customer Research Inc.