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VIC Auto Collision & Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(570 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
100
Net Promoter Score ®

Business Details

About

Vic’s has been servicing automobiles, SUVs, and trucks in Spring and Northwest Houston for over 10 years.

We specialize in Mercedes-Benz, BMW, and other European motor cars. Additionally, we work on all cars and trucks and can change your oil as well as your engine. Our mechanical work carries a 36-month, 36,000-mile nationwide
Vic’s has been servicing automobiles, SUVs, and trucks in Spring and Northwest Houston for over 10 years.

We specialize in Mercedes-Benz, BMW, and other European motor cars. Additionally, we work on all cars and trucks and can change your oil as well as your engine. Our mechanical work carries a 36-month, 36,000-mile nationwide warranty, and roadside assistance.*

Our technicians can help maintain or repair any vehicle you or family members may own, from an Acura to a Volvo.

Vic’s also has a complete award-winning body shop and works with all insurance companies. Quotes are free, and our paintwork is guaranteed for as long as you own the vehicle.

* some exceptions may apply
...more

Categories
Auto Repair, Auto Maintenance, Auto Body
Contact
(281) 370-0101
Closing in 18 minutes
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
17545 Kuykendahl Rd Spring, TX 77379
VIC Auto Collision & Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(570 Reviews)

Verified Customer
Spring, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2018
verified customer Verified Customer
Outstanding Service, Excellent Workmanship
I had recently purchased a used vehicle only to discover it had a mildew problem, apparently coming from the car's carpet. I called four auto repair shops to see if I could have the carpet replaced. (Not all shops perform this service.) From the start, I had a very positive experience with Vic's Auto beginning with speaking to them on the phone. Both Vic and Chris were professional, courteous and - perhaps most impressively - they got back to me with the information I requested in less than an hour.
On the day of the service, they promptly got me a ride to and from my home and their shop (a 30-40 minute distance). Afterwards, my car smelled fresh and clean (they had cleaned *under* the carpet as well.) Chris showed me the carpeting they'd removed and the mildew I couldn't see, but could very well smell. He also showed me mildew he noticed in between the back seats. I'll be having my seats changed as well, and feel very confident that Vic and Chris will do everything they can to have my car as mildew-free as possible. My next car purchase won't be made until I have these guys check it over first! Thank you, Chris and Vic.
Recommended
Joel G. from VIC Auto Collision & Repair responded on 09/07/2018 09:27 AM

Hello Margaret,

We really appreciate your taking time to review our service on your CRV. Thank you so much for letting future customers know we did our work correctly. Our team also thanks you for the 5 Star rating.

Vic, Chris, and Joel

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