Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95
4.9

( 339 Reviews )

100% Would Recommend
94% Business Response
Latest Review 4 days ago

Reviews


RS
Ronyell S.
Georgia
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2019 Category: Service
Ronyell said that they helped a lot but there are still issues. Their customer service was good. The quality of service was good.
This review was collected via phone interview by Customer Research Inc.
PAT B. from WHEELS AUTOWORKS responded on 10/20/2019

THANKS RONYELL GLAD WE COULD GET YOU BACK ON THE ROAD AFTER HAVING A CATASTROPHIC FAILURE THAT YOU DID.


AH
Andrew H.
Georgia
Ram 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/05/2019 Category: Service
Andrew said the service was good but he had another issue and was surprised that they did not discover it. He was going to take the vehicle back but they are closed due to the holiday and will take it to another facility.
This review was collected via phone interview by Customer Research Inc.
PAT B. from WHEELS AUTOWORKS responded on 07/08/2019

THANKS ANDREW


AS
Adam S.
Georgia
Mazda Mazda5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018 Category: Service
Adam said the business took him in on short notice and they had reasonable prices. However, he noticed his tire was put on backwards and they put it on correctly before he left.
This review was collected via phone interview by Customer Research Inc.
PAT B. from WHEELS AUTOWORKS responded on 09/07/2018

THANK YOU ADAM FOR BEING A FIRST TIME CUSTOMER


CV
Carlos V.
Georgia
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Carlos said that the staff was nice, completed work in a timely fashion, and were cordial. He was not pleased with the fact that after he explained his problem was internal, the facility went forward with the inspection and proceeded to tell him that they couldn't work on an internal problem. The cost and time involved with the diagnosis could have been avoided, because he was already aware of this fact.
This review was collected via phone interview by Customer Research Inc.
PAT B. from WHEELS AUTOWORKS responded on 06/20/2018

SORRY FOR THE CONFUSION WE DID NOT UNDERSTAND EACH OTHER I GUESS


LR
Luwin R.
Georgia
BMW X3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2018 Category: Service
Luwin said the service was good and it was quick.
This review was collected via phone interview by Customer Research Inc.
PAT B. from WHEELS AUTOWORKS responded on 05/08/2018

THANKS LUWIN HAPPY TO BE OF SERVICE ON YOUR BMW X3.


LG
Levonda G.
Georgia
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Lavonda said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.
PAT B. from WHEELS AUTOWORKS responded on 02/20/2018

THANKS LAVONDA FOR USING WHEELS AUTOWORKS TO SERVICE YOUR BMW.


JD
Jessica D.
Georgia
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/10/2018 Category: Service
Jessica said she had to wait two hours.
This review was collected via phone interview by Customer Research Inc.
PAT B. from WHEELS AUTOWORKS responded on 02/14/2018

THANK YOU FOR YOUR PATIENCE MISS JESSICA.SOMETIMES ALIGNMENTS TAKE A LITTLE LONGER THAN ONE WOULD LIKE,BUT WE LIKE TO MAKE SURE THAT THE JOB IS DONE TO PERFECTION.


MB
Mark B.
Georgia
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/28/2017 Category: Service
Mark said the service from the business was very good.
This review was collected via phone interview by Customer Research Inc.
PAT B. from WHEELS AUTOWORKS responded on 12/29/2017

THANK YOU MARK FOR YOUR BUSINESS AND FOR BEING A FIRST TIME CUSTOMER.


CP
Connie P.
Georgia
Lexus LS 430
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2017 Category: Service
Connie said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
PAT B. from WHEELS AUTOWORKS responded on 12/22/2017

THANK YOU MISS CONNIE .COME AGAIN SOON


MS
Mike S.
Georgia
Isuzu Trooper
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/17/2017 Category: Service
Mike said he was satisfied with everything. The staff are very nice and very responsive. They followed up on everything and they are honest.
This review was collected via phone interview by Customer Research Inc.
PAT B. from WHEELS AUTOWORKS responded on 11/21/2017

THANKS MIKE FOR THE OPPORTUNITY TO WORK ON YOUR ISUZU TROOPER.


DD
David and June D.
Richmond Hill, GA
Subaru Outback
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2017
oil change and light bulb replacement
Service was fine, replaced 5 little light bulbs, changed oil....waiting room was nice as always
PAT B. from WHEELS AUTOWORKS responded on 11/08/2017

THANKS DAVID & JUNE FOR BEING LONG TIME CUSTOMERS.


SS
Sherina S.
Georgia
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/26/2017 Category: Service
Sherina said she was satisfied with the service this business provided. Pat was very nice when ordering the parts and patient for her to pay for the repairs.
This review was collected via phone interview by Customer Research Inc.

CD
Carolyn D.
Georgia
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2017 Category: Service
Carolyn said she arrived for service at 8:00 AM and no one arrived until 15 or 20 minutes later. However, the service was good.
This review was collected via phone interview by Customer Research Inc.

JG
Jennifer G.
Georgia
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2017 Category: Service
Jennifer said she was happy with the service from this business. They were honest and gave her a straight answer. She was taken off guard by being charged for a diagnosis but that is not their fault. She will use them again. She does not fault them for charging her for the diagnosis, that is on her. She has no problems with them.
This review was collected via phone interview by Customer Research Inc.
PAT B. from WHEELS AUTOWORKS responded on 07/07/2017

THANKS JENNIFER FOR COMING IN TO GET YOUR SIENNA VAN CHECKED OUT.


EP
Edrick P.
Georgia
Chrysler Town
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2017 Category: Service
Edrick said the business provides good service.
This review was collected via phone interview by Customer Research Inc.
PAT B. from WHEELS AUTOWORKS responded on 06/16/2017

THANKS EDRICK.WE APPRECIATE YOUR BUSINESS.


SR
Saleem R.
Georgia
Chevrolet Camaro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2017 Category: Service
Saleem said his overall experience was good.
This review was collected via phone interview by Customer Research Inc.
PAT B. from WHEELS AUTOWORKS responded on 02/02/2017

THANKS SALEEM IT WAS A PLEASURE TO ALIGN YOUR CAMARO.


RJ
Robert J.
Richmond Hill, GA
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/23/2016 Category: Service
Robert said this business provides good service.
This review was collected via phone interview by Customer Research Inc.

JH
Jeff H.
Georgia
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2016 Category: Service
Jeff said they did a great job.
This review was collected via phone interview by Customer Research Inc.
PAT B. from WHEELS AUTOWORKS responded on 07/05/2016

THANKS JEFF WE ALWAYS TRY TO DO OUR BEST


GL
GARRET L.
Acura 3.0CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Great work done quickly
Shop provided excellent service at reasonable prices, shop owner is always helpful and knowledgeable great place to get your car worked on
PAT B. from WHEELS AUTOWORKS responded on 11/08/2019

THANKS GARRET. ALWAYS HAPPY TO HELP OUT.


LT
LES T.
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
Wheels automotive
Always pleasant to work with and talk to always gets us in quick and finishes work in a timely manner great guys
PAT B. from WHEELS AUTOWORKS responded on 11/07/2019

THANKS LES ALWAYS HAPPY TO HELP.


Displaying Review 1 - 20 of 339 in total