Service Coupons
Reviews
AB
Allen and Sandy B.
Glenn Dale, MD
Ford Expedition
Verified Customer
Transmission fix on Ford Expedition
Got our car back sooner than expected, and it operated extremely well on a 500 mile trip this weekend. Also under budget with the discount. Looks like a great job! Thanks.
.
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Recommended
GR
Giovany R.
Glenn Dale, MD
Not as honest as expected.
I phoned the business on Monday and set my appointment for a state inspection for Wednesday the same week at 1:00. Asked about the price and was told $80 over the phone. An inspection at loudicrously long times would be at most an hour. I waited for 3 hours and some change in the lobby. However I was surprised to see a failure mark due to a removable steering wheel cover on top of the tints and an extra charge after the fact for checking my window tint.
Danny W. from White's Auto Repair responded on 11/09/2018
Sorry that you felt your visit with our shop was not to your liking.
But let me add that you were told on the phone originally that are base Maryland State Inspection was $88. You were instructed to drop vehicle off at 1:00 do to our work load (you chose to wait, but were still informed that it would be approximately 3 hours). You were also informed upon arrival that you had tint on your windows and that would cause you vehicle to fail and it was an additional $20. (Which Service Manager waived) Upon road test of vehicle when turning steering wheel cover would turn and vehicle would still go straight. This causes a safety issue, hence rejection. The extra charge (which again was waived) is due to additional State approved equipment required to perform testing.
JM
Jonathan M.
Lanham, MD
Chevrolet Malibu
Verified Customer
Excellent
Your place is great because it is clean the service is great and all 5 of the staff I met was friendly. I will do business here going forward. I will alert me friends as well.
Recommended
DY
Daniel Y.
Glenn Dale, MD
Mercedes-Benz SL-Class
Verified Customer
Honest, Reliable, Resonable Services
I have been talking my three Mercedes Benz’s to Whites Auto. I always get honest advice, reliable service repairs and reasonable estimates and prices.
I told my dealer good bye years ago.
I told my dealer good bye years ago.
Recommended
TS
Tony S.
Lanham, MD
Honda CR-V
Verified Customer
Honda CRV
The organization, work, and communication to get the repairs needed were all done very well.
Recommended
CS
Charlene S.
Glenn Dale, MD
Honda Accord Sdn
Verified Customer
Feels like family!
Great service for three generations of family! We keep coming back because there isn't a better place!
Recommended
DP
Diane P.
Bowie, MD
Toyota Yaris
Verified Customer
Honestly
White's staff do not try to sell you what you don't need. They are only going to sell services that need to be done to your vehicle.
Recommended
JM
Justin M.
Upper Marlboro, MD
Mercedes-Benz E-Class
Verified Customer
Best service ever !!!!
Man they did more than exceeded my my expectations, I will forever considercthis shop family and will recommend any and everyone here, all the staff were helpful, knowledge and friendly during my entire experience
Recommended
Verified Customer
Glenn Dale, MD
Ford Escape
Verified Customer
Very Honest
White's Auto helped fix my check engine light honestly and at a very affordable price. Highly recommend.
Recommended
AB
Andy B.
Queen Anne, MD
Nissan Altima
Verified Customer
Andy said the service was done in a timely manner. He had no problems with his service.
Recommended
This review was collected via phone interview by Customer Research Inc.
KS
Kellen S.
Greenbelt, MD
Chevrolet Captiva Sport Fleet
Verified Customer
Great Customer Service
Very friendly environment and I always walk away satisfied with the work. Highly recommended
Recommended
PW
Pearl W.
Glenn Dale, MD
Kia Optima
Verified Customer
Great Service
No long waits before you’re seen. Everyone personable and polite. Staff explains everything to be done.
Pearl W.
Pearl W.
Recommended
MA
Mike A.
Bowie, MD
Saturn Aura
Verified Customer
Mike said his overall experience was good. They were very responsive and helpful in helping him understand the problem, and what it would take to fix it.
Recommended
This review was collected via phone interview by Customer Research Inc.
KB
Kelly B.
Bowie, MD
Acura TSX
Verified Customer
Amazing Service!!!
Personable customer service. Honest car maintenance and repair recommendations. Work is done right, and in a timely matter.
Recommended
NT
Ngu T.
Upper Marlboro, MD
Toyota RAV4
Verified Customer
Ngu said the service was good, but he didn't expect for it to cost so much.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
Julie P.
Edgewater, MD
GMC Yukon XL
Verified Customer
Spoke with Dave. He said they were pleased with the visit.
Recommended
This review was collected via phone interview by Customer Research Inc.
TL
Tommy L.
Glenn Dale, MD
Cadillac SRX
Verified Customer
great service
The employees are very professional and knowledgeable. Very please with service.
Recommended
WF
Wendell F.
Lanham, MD
Chevrolet TrailBlazer
Verified Customer
Wendell said the service price was not what he expected. The employees were pretty nice. They were understanding.
Recommended
This review was collected via phone interview by Customer Research Inc.
MY
Mike Y.
Bowie, MD
Honda Accord Sdn
Verified Customer
GREAT SERVICE
We have been coming to White's Auto for more than 25 years and have always received great service. This is one of the few honest repair shops around. They have great prices and always do a fabulous job on our cars. Totally recommend this shop to everyone!!
Recommended
RL
Risa L.
Hyattsville, MD
Subaru Impreza Wagon
Verified Customer
Risa said the employees were knowledgeable. They provided quick service. The work was fair. The service was done under budget.
Recommended
This review was collected via phone interview by Customer Research Inc.