Service Coupons
Reviews
SG
Stephanie G.
Lanham, MD
Volkswagen New Beetle Coupe
Verified Customer
Professional and Friendly
Every time I had to take my car in for service, I have received professional service. The staff has always been kind and friendly. They’ve explained my services, which makes me very comfortable. I have no complaints, they have offered me a ride home if needed.
Recommended
Verified Customer
Bowie, MD
Volvo S60
Verified Customer
Quick Service
I was very appreciative that the worked me in on such short notice and to top it off the customer service was A1.
Recommended
MS
Mark S.
Bowie, MD
Honda Civic
Verified Customer
Transmission
Very good auto repair shop. I have used Whites for years with several different cars they have taken care of with no issues. You will no be disappointed with the customer service and workmanship. Pricing is competitive as well.
Recommended
SD
Scott D.
Potomac, MD
Hyundai Elantra
Verified Customer
Scott said they did a very good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
LS
Lisa S.
Takoma Park, MD
Pontiac Grand Am
Verified Customer
Excellent service
Dropped my car off with no appointment. They took care of my car doing only what was need, never trying to get other things done. Work was done on time and even made sure I had ride to get back to shop.
Recommended
Verified Customer
Bowie, MD
Honda CR-V
Verified Customer
Last minute oil change
I called Saturday morning and they were able to fit me in at the last minute for an oil change before I went out of town. Such a blessing!
Recommended
GB
Greg B.
Bowie, MD
Subaru Legacy
Verified Customer
GOOD SERViCE - NoT SO NiCE PARKING
Service is very good, but the parking can be a nightmare at times.
Recommended
AB
Allen and Sandy B.
Glenn Dale, MD
Toyota Corolla
Verified Customer
Quick and thorough
I appreciate the way they give me options and thorough answer my questions.
Recommended
JB
Judy B.
Bowie, MD
Acura MDX
Verified Customer
Efficient, competent, professional, and thorough service can always be expected from White's.
We always get great service and advice on what our cars need, the work performed is always high quality, and the price is generally fair and reasonable. We have all of our cars serviced at White's, have been coming there for years, and will continue using White's without hesitation!
Recommended
AW
Art W.
Edgewater, MD
Jeep Wrangler
Verified Customer
Replace Thermostat
I had called two Jeep dealerships for quotes to replace the thermostat on my Jeep Wrangler. It’s a relatively simple job so I was shocked at the quotes I received. Whites was recommended by a coworker so I gave them a call. They got me right in and had me on my way in no time. The cost? Half of what the dealers quoted me. I highly recommend White’s!
Recommended
DA
Donna A.
Lanham, MD
Honda Accord Cpe
Verified Customer
Never understand Review Title ?
I called this morning, last minute; and was in 11am and out within 45 minutes 👍
Recommended
BS
Byron S.
Bowie, MD
Honda Pilot
Verified Customer
Still excellent work and excellent service.
I always bring my ca s here after they have expired their new car warranties and sometimes when the warranty is still good because the pricing is reasonable and they actually perform the work. I can't always say that for the dealers. Keep up the great work guys.
Recommended
AB
Allen and Sandy B.
Glenn Dale, MD
Ford Expedition
Verified Customer
Transmission fix on Ford Expedition
Got our car back sooner than expected, and it operated extremely well on a 500 mile trip this weekend. Also under budget with the discount. Looks like a great job! Thanks.
.
.
Recommended
GR
Giovany R.
Glenn Dale, MD
Not as honest as expected.
I phoned the business on Monday and set my appointment for a state inspection for Wednesday the same week at 1:00. Asked about the price and was told $80 over the phone. An inspection at loudicrously long times would be at most an hour. I waited for 3 hours and some change in the lobby. However I was surprised to see a failure mark due to a removable steering wheel cover on top of the tints and an extra charge after the fact for checking my window tint.
Danny W. from White's Auto Repair responded on 11/09/2018
Sorry that you felt your visit with our shop was not to your liking.
But let me add that you were told on the phone originally that are base Maryland State Inspection was $88. You were instructed to drop vehicle off at 1:00 do to our work load (you chose to wait, but were still informed that it would be approximately 3 hours). You were also informed upon arrival that you had tint on your windows and that would cause you vehicle to fail and it was an additional $20. (Which Service Manager waived) Upon road test of vehicle when turning steering wheel cover would turn and vehicle would still go straight. This causes a safety issue, hence rejection. The extra charge (which again was waived) is due to additional State approved equipment required to perform testing.
JM
Jonathan M.
Lanham, MD
Chevrolet Malibu
Verified Customer
Excellent
Your place is great because it is clean the service is great and all 5 of the staff I met was friendly. I will do business here going forward. I will alert me friends as well.
Recommended
DY
Daniel Y.
Glenn Dale, MD
Mercedes-Benz SL-Class
Verified Customer
Honest, Reliable, Resonable Services
I have been talking my three Mercedes Benz’s to Whites Auto. I always get honest advice, reliable service repairs and reasonable estimates and prices.
I told my dealer good bye years ago.
I told my dealer good bye years ago.
Recommended
TS
Tony S.
Lanham, MD
Honda CR-V
Verified Customer
Honda CRV
The organization, work, and communication to get the repairs needed were all done very well.
Recommended
CS
Charlene S.
Glenn Dale, MD
Honda Accord Sdn
Verified Customer
Feels like family!
Great service for three generations of family! We keep coming back because there isn't a better place!
Recommended
DP
Diane P.
Bowie, MD
Toyota Yaris
Verified Customer
Honestly
White's staff do not try to sell you what you don't need. They are only going to sell services that need to be done to your vehicle.
Recommended
JM
Justin M.
Upper Marlboro, MD
Mercedes-Benz E-Class
Verified Customer
Best service ever !!!!
Man they did more than exceeded my my expectations, I will forever considercthis shop family and will recommend any and everyone here, all the staff were helpful, knowledge and friendly during my entire experience
Recommended