Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

439 Reviews

97% Would Recommend
Latest Review 3 days ago

Reviews


EB
Edgar B.
Baltimore, MD
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015
Awesome Awesome Awesome
They always take care of me and my car. Runs like a dream

EP
Ed P.
Bowie, MD
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2014 Category: Service
Ed said everything was great.
This review was collected via phone interview by Customer Research Inc.

JG
Justin G.
Glenn Dale, MD
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2014 Category: Service
Justin said the people at the business were very nice and professional. They understood what needed to be done to his vehicle.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Lanham, MD
Ford Mustang
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/29/2014 Category: Service
Richard said the business could do better with getting work done in a timely fashion. They took six months to repair his vehicle. He would not recommend this business due to the reason mentioned.
This review was collected via phone interview by Customer Research Inc.
Danny W. from White's Auto Repair responded on 01/02/2015

This customer brought his car and own parts to our shop to do a high performance motor rebuild. This is not our core type of work that we perform on a daily basis. Customer was informed at time of drop off that this job would be worked on during down time for technician. Unfortunately we had few times that this occurred. Then there were missing parts that were not supplied to us that we had to locate and special ordered in order to complete work requested. So yes, this turned into more of a project, then a normal auto repair. Most shops would not evan had taken a job of this magnitude in or have technicians skillled enough to do this kind of work.


ET
Eduardo T.
Bowie, MD
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2014 Category: Service
Eduardo said he was satisfied with the work and the business explained everything.
This review was collected via phone interview by Customer Research Inc.

JJ
Jerry J.
Bowie, MD
BMW 530i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2014 Category: Service
Jerry said the business did what they were supposed to do and they did a good job.
This review was collected via phone interview by Customer Research Inc.

VF
Victor F.
College Park, MD
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2014 Category: Service
Spoke with Victor's wife. She said she always receives excellent service from the business.
This review was collected via phone interview by Customer Research Inc.

MF
Michael F.
Gambrills, MD
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2014 Category: Service
Spoke with Jeanie. She said this business is honest, efficient and good.
This review was collected via phone interview by Customer Research Inc.

MD
Mike and Jackie D.
Mercedes-Benz S55
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2014
Feedback from Service Visit
My most recent visit was fantastic. Brandon made my visit efficient and the work was professional and exceeded my expectations. As always, Danny White and the entire staff at White's Auto provided professional, quality and trustworthy advise, customer service and repair. I recommend White's Auto to anyone who wants to receive this level of care...personally and professionally!!!

SS
Stacy S.
Lanham, MD
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2014
reliable and convenient
White's Auto takes great care of my car. I love that I can drop it off the night before, pay over the phone by credit card, and pick it up after closing. They are always very fair, explain their recommendations thoroughly, and answer any questions I have. Great place with great service.

AS
Alan S.
Bowie, MD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2014
Honest Business
Whites Auto is professional, honest & fair, three things that are a must in the auto repair business. This is my new "go to" for auto repairs. A+++

RV
Richard V.
Glenn Dale, MD
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2014 Category: Service
Richard said they do excellent work at this business.
This review was collected via phone interview by Customer Research Inc.

KL
Krysta L.
Ford Focus
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/25/2014 Category: Service
Krysta said she dropped her vehicle in for the appointment and the mechanic never showed up. No work was done. She already brought the vehicle in before this and told them exactly what was wrong, but they still kept it for an entire day. She is not recommending them for this reason.
This review was collected via phone interview by Customer Research Inc.

MS
Muhammad S.
Richmond, VA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2014
Customer service;-they go the extra mile.
Professional and personal service at its best. Accommodation of different situations is superb.

CS
Charlene S.
Glenn Dale, MD
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2014 Category: Service
Charlene said this is the best facility she has ever been in.
This review was collected via phone interview by Customer Research Inc.

AM
Anne M.
Glenn Dale, MD
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2014 Category: Service
Anne said she has been going there for years and she has never had a problem with them.
This review was collected via phone interview by Customer Research Inc.

DS
Dennis S.
Glenn Dale, MD
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2014 Category: Service
Spoke with Dennis Jr. He said the business was very good.
This review was collected via phone interview by Customer Research Inc.

DR
Dixie R.
Glenn Dale, MD
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2014
I can get an appointment when I need one.
Thanks. You got my tire plugged quickly and everyone was so nice. Thanks.

KS
Keith S.
Bowie, MD
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2014
2006 Volvo XC90, Lic 941M405
The technician was very responsive and shared all the details with my vehicle.

MS
Martha S.
Bowie, MD
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2014
Thank You!
Brandon was wonderful--so professional & efficient. Two young men brought my car back just in time to go to work. They were very pleasant. I did not get an invoice, tho. Can you email it to me? Martha@salletpiano.com.