Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

454 Reviews

97% Would Recommend
Latest Review about 21 hours ago

Reviews


JA
Jean A.
Hyattsville, MD
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2015 Category: Service
Jean said the business had good, quick customer service and the prices are competitive.
This review was collected via phone interview by Customer Research Inc.

TF
Tonya F.
Lanham, MD
Lincoln MKZ
Verified Customer
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03/20/2015
Family style approach.
I love being called by name, by phone and in person. I appreciate getting exactly what service I went for without the dread of getting a laundry list of stuff I don't need. They listen to my needs, deliver, and explain thoroughly when needed. Two thumbs up.

ES
Eleanor S.
Bowie, MD
Chevrolet Cobalt
Verified Customer
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03/17/2015 Category: Service
Spoke with Karen. She said they are the best.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Odenton, MD
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2015
Very good customer service and great work!
White's Auto Repair continues to provide good service. The only complaint I have is to the amount of time they had my car (4 days). This was partially due to an incorrect part was sent to White's for my rear taillight. The correct part arrived and they installed is successfully.

RH
Rowland and Silvia H.
Bowie, MD
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2015
when you have a problem they take care of it promptly
Great Honest service at a fair price

HG
Helen G.
Washington, DC
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2015 Category: Service
Helen said everything was good. What they say is true. She is supposed to come back because she has a leak in her radiator.
This review was collected via phone interview by Customer Research Inc.

JT
Joan T.
Lanham, MD
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2015 Category: Service
Joan said this business is always polite and courteous. They finish in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JD
Jacob D.
Chesapeake Beach, MD
Subaru Impreza
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/25/2015 Category: Service
Jacob said the people at the business were very courteous but they did not fix the problem with the vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

TP
Tori P.
Lanham, MD
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2015 Category: Service
Tori said this business accommodates her pretty quickly whenever she calls.
This review was collected via phone interview by Customer Research Inc.

RV
Richard V.
Glenn Dale, MD
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2015 Category: Service
Richard said the service took a little longer than he expected.
This review was collected via phone interview by Customer Research Inc.

DP
Denny P.
Maryland
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2015 Category: Service
Spoke with Alan. He said the service was courteous and prompt. They took care of the issue.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Lanham, MD
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2015 Category: Service
Richard said he was satisfied with this business' service.
This review was collected via phone interview by Customer Research Inc.

GS
George S.
Bowie, MD
GMC Sierra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/18/2015 Category: Service
Spoke with Wanda. She said she is always very happy with the service this business provides. She said although she does not know the price of everything, she thought the price for the service she received was a little high.
This review was collected via phone interview by Customer Research Inc.

MP
Molly P.
Glenn Dale, MD
Volvo 960
Verified Customer
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02/11/2015
Awesome
These people are the epitome of great customer service: courteous, reasonably priced, helpful (they actually have picked me up and dropped me off when I had no transportation), AND they are great with cars. Thank you guys!

TF
Tonya F.
Lanham, MD
Lincoln MKZ
Verified Customer
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02/11/2015
Loving the family feel.
Each time I go to White's I am treated with care and concern, and I always feel the recommendations are necessary rather than the usual shop frivolity we all despise. I trust them to do the right thing because they consistently do.

EB
Edgar B.
Baltimore, MD
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015
Awesome Awesome Awesome
They always take care of me and my car. Runs like a dream

EP
Ed P.
Bowie, MD
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2014 Category: Service
Ed said everything was great.
This review was collected via phone interview by Customer Research Inc.

JG
Justin G.
Glenn Dale, MD
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2014 Category: Service
Justin said the people at the business were very nice and professional. They understood what needed to be done to his vehicle.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Lanham, MD
Ford Mustang
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/29/2014 Category: Service
Richard said the business could do better with getting work done in a timely fashion. They took six months to repair his vehicle. He would not recommend this business due to the reason mentioned.
This review was collected via phone interview by Customer Research Inc.
Danny W. from White's Auto Repair responded on 01/02/2015

This customer brought his car and own parts to our shop to do a high performance motor rebuild. This is not our core type of work that we perform on a daily basis. Customer was informed at time of drop off that this job would be worked on during down time for technician. Unfortunately we had few times that this occurred. Then there were missing parts that were not supplied to us that we had to locate and special ordered in order to complete work requested. So yes, this turned into more of a project, then a normal auto repair. Most shops would not evan had taken a job of this magnitude in or have technicians skillled enough to do this kind of work.


ET
Eduardo T.
Bowie, MD
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2014 Category: Service
Eduardo said he was satisfied with the work and the business explained everything.
This review was collected via phone interview by Customer Research Inc.