This customer brought his car and own parts to our shop to do a high performance motor rebuild. This is not our core type of work that we perform on a daily basis. Customer was informed at time of drop off that this job would be worked on during down time for technician. Unfortunately we had few times that this occurred. Then there were missing parts that were not supplied to us that we had to locate and special ordered in order to complete work requested. So yes, this turned into more of a project, then a normal auto repair. Most shops would not evan had taken a job of this magnitude in or have technicians skillled enough to do this kind of work.