Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

428 Reviews

97% Would Recommend
Latest Review 13 days ago

Reviews


RL
RISA L.
Hyattsville, MD
Subaru Impreza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017
The best service in Prince George's County
Danny, Sean, and the rest of the guys do great work at a fair price. They had my car ready almost two hours sooner than expected. And they love dogs.

HN
Heike N.
Bowie, MD
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2017
good work, on time, fair prices, professional environment
I feel that I get an honest opionion on repair jobs to be done.

EF
Earl F.
Lanham, MD
Mercedes-Benz ML350
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2017 Category: Service
Earl said they were supposed to put his license tags on his vehicle and when he got there, they did not have the time. They had already mailed them to him. He stated he thinks it was just a misunderstanding.
This review was collected via phone interview by Customer Research Inc.

SG
Sheree G.
Laurel, MD
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2017
Nail in tire
Service was very quick and professional. The owner Danny was pleasant and professional. No customer wifi available even though they said there was. No service recovery action present in that misleading information. Overall I would definitely recommend them to others

DA
Donna A.
Lanham, MD
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2017
Donna Armstrong
Excellent service!!!

CJ
Christopher J.
Washington, DC
Lexus IS 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017 Category: Service
Christopher said this business communicated well, was on point, efficient and timely, doing good work. He has no complaints.
This review was collected via phone interview by Customer Research Inc.

ZI
Zulfa I.
Greenbelt, MD
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2017 Category: Service
Zulfa said this business gave great service.
This review was collected via phone interview by Customer Research Inc.

TT
Tandra T.
Bowie, MD
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2017
Oil Change Done Right
They were able to take me at the last minute and finish soon.

CS
Charlene S.
Glenn Dale, MD
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2017
Top Notch Customer Service
White's has provided honest, professional and trustworthy service to three generations of our family. This is the reason we "keep coming back!"

MM
Marnie M.
Bowie, MD
Nissan Armada
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2017
New tire service
Great service, reasonable price

SA
Shiela A.
Bowie, MD
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017 Category: Service
Shiela said they were very accommodating and fair.
This review was collected via phone interview by Customer Research Inc.

BB
Barry B.
Bowie, MD
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2017
Honesty...integrity....friendly service
We've been using White's Auto for more than 20 years.

JS
Joan S.
Glenn Dale, MD
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2017 Category: Service
Spoke with Michael. He said everything is going well right now, and the business did a good job. The price is a little high, but if the job is done right, it is worth paying the money.
This review was collected via phone interview by Customer Research Inc.

DN
Delphine N.
Lanham, MD
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2017
Car inspection
They quickly atten to you

MM
Mohan M.
Bowie, MD
Mazda Protege
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017
Oil and Filter change
The service was good, but the cost was a bit high (comparable to the dealer). Since my workplace is about a mile away, they gave me a ride each way.

PR
Pretanya R.
Lanham, MD
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2017 Category: Service
Pretanya said the service was quick. She was in and out. The guy at the front was good and he was really nice. They gave her a discount.
This review was collected via phone interview by Customer Research Inc.

DC
Demetra C.
Upper Marlboro, MD
Dodge Neon
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/10/2017 Category: Service
Demetra said she is going to file a complaint with the consumer affairs office because she was quoted $15 for the re-inspection but when she went back, they changed the price to $35. They failed her due to a little chip on the passenger's side window. She said they are unprofessional and they have a problem telling the truth.
This review was collected via phone interview by Customer Research Inc.
Danny W. from White's Auto Repair responded on 05/12/2017

Ms. Crowder came to us for a Maryland State Inspection, which we performed. Having the following items fail; control arm bushings, front brake rotors, rear brake drums, battery holddown, crack in windshield and broken motor mount. As stated on her original invoice there is a charge for reinspection. Granted if we can visually reinspect an item, we generally do not charge for that. But in this case, we have to road test vehicle [for braking], remove wheels for measurements of brake rotors and drums. This is all in accordance with Maryland State Police Enforcement Code. None of the employees told her $15. And she was quick to point out that vehicle didn't need to be road tested and we could just look through the wheels. Also the crack in windshield wasn't that big. It was 3/4". We just enforce the laws as written not to fined.  


SP
Saurabh P.
Beltsville, MD
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017 Category: Service
Saurabh said they did a really good job.
This review was collected via phone interview by Customer Research Inc.

AC
Adrian C.
Lanham, MD
Honda Prelude
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2017 Category: Service
Adrian said the service went well at this business. He was satisfied with the experience.
This review was collected via phone interview by Customer Research Inc.

SH
Stephen H.
Glenn Dale, MD
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2017 Category: Service
Stephen said the business provides great service.
This review was collected via phone interview by Customer Research Inc.